6/10 - Được
Frankie Elaine
Đi cùng gia đình
18/06/2025
The breakfast hostess is superb. She has a bright personality welcoming, warm, friendly and accommodating.
The housekeeping crew were very friendly and accommodating. Our room was clean, roomy, comfortable and quiet.
I had the worst check-in process since visiting this property in the past years. The receptionist was not understanding and displayed a very rigid personality and stance. We were finally able to agree on an acceptable solution. I had previously, on multiple occasions, spoken with someone who each time confirmed my dates. Someone, however, after my last conversation with the front desk made a drastic change in my check-in date which caused a cascade of problems and tension.
After the situation was corrected satisfactorily, communications with front desk staff improved and from that point forward interactions were positive. Other receptionists on evening shifts were welcoming and friendly.
Frankie Elaine
Lưu trú 1 đêm vào Tháng 6, 2025