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"Clean Room, friendly staff, good breakfast"

"bedroom was more like a dorm room...would have been ok if advertised like that. The bathroom could also have been cleaner."

"The hotel was clean and easy to find as there are signposts for all the hotels. It is very close to all the tourist attractions too. The breakfast is very expensive for what it is and we would not normally of had it , but there was not much open for that sort of thing in the square. The receptionist was not over friendly and it seemed like it was a chore for her to help us , especially when I asked her to order us a taxi on one of the days. "

"Pas vraiment de Staff et aucun changement de serviette."

"This modern hotel is on the edge of the town close to the train station. It’s a decent walk into town but it’s only about 20 minutes. The hotel is modern and efficient and service and staff were excellent"

"La localización excepcional, el personal muy atento lleno de detalles al recibirnos, unos chocolates deliciosos en la habitación con una botella de vino, pastillas en la recepción, lo único fue la alfombra en la habitación que estaba con polvo y que la habitación era extremadamente pequeña, casi no se podía caminar por sus lados. Tenía un balcón hermoso con vista al patio que invitaba a pasar más tiempo."

"ALL GREAT"

"My wife and I came here as part of our anniversary celebration. We were looking forward to a comfortable, learning experience. This is our first time in this part of France but 2nd time in France. You would think that this hotel being in a worldwide historic destination(Dunkirk) that the hotel staff would at least think of visitors that maybe coming from other parts of the world. They failed. They did not accommodate our visit whatsoever. From the initial greeting, I sensed that we were intruding their hotel. There was no sense of welcoming... no sense of warmth that is usually present in places of hospitality. Our stay was anything but hospitable & enjoyable. We couldn't wait to leave. The French are known for their indifference, lack of warmth, and lack of civility... this French hotel staff succeeded in all three. Simple requests were met hesitation, indifference and rudeness. I could go on and on. I will never come back to this place and will advise those in my circle not to come here... or France for that matter as both of my visits to France were anything but enjoyable."

"The lighting was apalling! Mirrors in dark corners or bad light. Had to use a torch in the restaurant to be able to read tge menu. Everything black or dark grey which gave a very uncomfortable atmosphere. Most importantly wee were not told about tge major traffic diversion!!! It took us 2 1/2 hours from Bruges to find tge hotel!!! I used to be a regular client but this experience was apalling for such an expensive and well known chain! Also not enough tea bags or milk in the room for 2 days for 2 people. Very dissatisfied!!"