2/10 - Tồi
RANDY
Đi cùng gia đình
25/05/2024
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
This used to be our “go-to” hotel for years. The place from the outside looks so quaint & cute with a balcony in every room overlooking the water. Our last stay was on Jan 14, 2024 when I brought my daughter for a one night stay to visit either family in the area. The hot tub by the pool had very dirty looking water in it. I hesitated going in it but others were in it so we did too. After a short time my daughter & I decided to get out because we just didn’t feel we were in clean water. We both had to take showers after we got back to our room. This hotel is very outdated with hallway carpet that is thread bare & needs replacing. The room carpet seemed to be fine but the bathrooms are outdated, too. The bathtub had been recoated but you can tell it was done years ago because the bathtub had the appearance of not being clean. I was going to call the front desk about it but when I felt the tub I realized the dirty looking areas were actually not dirt…just a poor job of recoating. The breakfast area was clean & had good selections. The staff was friendly. The location is close to everything in Petoskey. It just really needs a good updating & has been this way for years. We’ve since decided to stay elsewhere because I don’t like the feeling of “dirty” from the visual aspect …even though I’m sure it was cleaned.