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Best Western InnSuites Phoenix Hotel & Suites

2.5 star property
Hotel in Phoenix with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Exterior
Pillow-top beds, in-room safe, blackout curtains, iron/ironing board
Free daily full breakfast
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(53 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(110 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Junior Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Studio, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Pillow-top bed
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020

What's nearby

  • Arizona Biltmore Country Club - 6 min drive - 4.9 km
  • Arizona Biltmore Resort - Links Course - 6 min drive - 5.3 km
  • Biltmore Fashion Park - 7 min drive - 6.0 km
  • Grand Canyon University - 12 min drive - 12.1 km
  • Camelback Mountain - 25 min drive - 15.1 km

Getting around

  • Northern Ave / 19th Ave Station - 8 min drive
  • Sky Harbor International Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Aunt Chiladas Squaw Peak - ‬16 min walk
  • ‪Luci's at the Orchard - ‬3 min drive
  • ‪Little Miss BBQ-Sunnyslope - ‬4 min drive

About this property

Best Western InnSuites Phoenix Hotel & Suites

Hotel near Biltmore Fashion Park
Consider a stay at Best Western InnSuites Phoenix Hotel & Suites and take advantage of free full breakfast, laundry facilities and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities such as a business centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Limo/town car service, express check-out and multilingual staff
  • A 24-hour front desk, a computer station and a water dispenser
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 120 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 33.77 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

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Frequently asked questions

Does Best Western InnSuites Phoenix Hotel & Suites have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Best Western InnSuites Phoenix Hotel & Suites pet-friendly?

Yes, Best Western InnSuites Phoenix Hotel & Suites allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 33.77 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western InnSuites Phoenix Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Best Western InnSuites Phoenix Hotel & Suites?

Check-in start time: 4 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of USD 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western InnSuites Phoenix Hotel & Suites?

Checkout is at 11:00 AM.

Where is Best Western InnSuites Phoenix Hotel & Suites located?

Located in Camelback East, this hotel is within 3 miles (5 km) of Phoenix Mountains Preserve, Wrigley Mansion and Piestewa Peak. Arizona Biltmore Resort - Adobe Course and Arizona Biltmore Country Club are also within 3 miles (5 km).

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Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 445 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do a great job here. Staff is super accommodating.
Stayed 1 night in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Very sweet and accomadating staff . Pool and hot tub were great. Hot tub was hot and pool was cool even on a 103 drgree phoenix day. Nice room . Enjoyed our stay
Stayed 1 night in Jun 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel at a very convenient location to access most entertainment and site-seeing places
Stayed 2 nights in Apr 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very nice employee
Stayed 1 night in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was conveniently located, clean, and in good shape for an older property. The staff was friendly and accommodating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and beyond amazing. A beautiful setting tucked away in a lovely place. The setting was beautiful with nature surrounding. I was treated and felt like I was at a five star resort. The breakfast was amazing also. A surprisingly quaint experience.
Stayed 1 night in May 2025

10/10 Excellent

Ganesh Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budget hotel
Stayed 1 night in Feb 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great selection for breakfast.
Stayed 5 nights in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Lobby. Good breakfast included
Stayed 1 night in May 2025

8/10 Good

Yuriko

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is conveniently located for our visit and the room was clean & comfortable. I rated poorly on staff & service because our check-in process was enitely unprofessional.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Was able to check in a little early with no problems. Staff was quick and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will visit again

We had a wonderful stay here. The room was very clean and the included breakfast was very good.
Stayed 4 nights in Oct 2024

4/10 Poor

Beatriz

Liked: Staff & service
Disliked: Property conditions & facilities
Place is way over priced. Breakfast was decent but place is very ran down.
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay here. Our room was impeccably clean and the entire staff was the best that we have experienced in a very long time! We will definitely be staying here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Everything was well kept! No issues checking in or out! Pool was amazing. Only thing was a little critter (centipede) decided to join us in our room. Other than that amazing experience!
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. The price was affordable. We stayed in the Jr 1 bedroom Suite which was nice and roomy! Thank you for the stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels safe, and quite cozy.
Stayed 1 night in Mar 2025

8/10 Good

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value with free, reasonable breakfast buffet
Stayed 3 nights in Jan 2025

8/10 Good

Christine Lynn

Liked: Staff & service, amenities, property conditions & facilities
Excellent location by the onramp for 51, good breakfast, clean rooms. Only downside is the traffic noise (it sits at a busy intersection) but the a/c covers it. Id stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located

Great value, wonderful location.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and affordable

Perfect for my father visiting from out of town. He reported friendly staff and comfortable room. Thank you!
Stayed 2 nights in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restful stay.

Restful. Thanks.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIDDEN GEM

Great location; great room rate. I wish I had discovered this hotel several years ago. Can't wait to stay here again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Karline

Liked: Cleanliness, staff & service, amenities
Everything was great except the jacuzzi had a layer of dirt on the bottom that kicked up if you turned it on and turned it all brown
Stayed 4 nights in May 2025