6/10 - Được
Cassie
30/04/2025
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed at this property on 2017, which is why we decided to stay here again. However, a lot has changed and it was very disappointing. The front desk staff had informed us that many of the amenities and restaurants, pool bars, etc. were not open because it was non-peak season. But then after staying at the resort for a couple days, the staff casually be to disclose that “the property just tells guests that you’re around but they won’t extend hours of pool or open restaurants because of staffing issues “, so ultimately it does not have a true resort feel. You have one restaurant, one pool bar, pool closed at 4 and 6 pm on the weekends !!! And the overall property has not been kept up the greatest. The pool that is right beside the front desk, literally has an area that used to be a bar that has standing murky water. We said something to the front desk and they said “the drain doesn’t work”. I understand we live in a world of Uber eats, etc. but nowhere on the website or on Expedia does it disclose that amenities are not in service and there’s only one restaurant on-site. So while it is good to go to other restaurants and support local, ultimately the point of staying out of the resort is to be able to tap into all of the amenities, restaurants, bars, activities in one place.
Cassie
Lưu trú 5 đêm vào Tháng 4, 2025
