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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

2.5 star property
Suburban hotel with free breakfast and fitness centre

Choose dates to view prices

Photo gallery for Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Lobby
Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillow-top beds, minibar
Lobby
Windmill Suites Surprise, Ascend Hotel Collection offers a serene garden and spa tub for unwinding. Start your day with a full breakfast, maintain your routine at the gym, or lounge by the pool. Enjoy express check-in for a hassle-free arrival.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Room service
  • Pool
The current price is 2.683.378 ₫
3.074.883 ₫ total
includes taxes & fees
14 Oct - 15 Oct

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking | 1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Sofa, Wet Bar, Non-Smoking

8.6 out of 10
Excellent
(95 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Non-Smoking

8.6 out of 10
Excellent
(21 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Non-Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Sofa, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Sofa, Non Smoking

9.0 out of 10
Wonderful
(101 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, 2 Person Sofa bed, Roll-In Shower, Accessible, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 2 Double Beds, Living Room, Wet Bar, Patio, Non-Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Patio, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Patio, Non-Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Suite, 1 King Bed, Living Room, Wet Bar, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
12545 W Bell Road, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 7 min drive - 6.4 km
  • Peoria Sports Complex - 10 min drive - 10.6 km
  • Luke Air Force Base - 15 min drive - 14.6 km
  • State Farm Stadium - 17 min drive - 18.4 km
  • Desert Diamond Arena - 17 min drive - 18.0 km

Getting around

  • Sky Harbor International Airport (PHX) - 45 min drive

Restaurants

  • ‪Papa John's Pizza - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Rio Mirage Cafe Y Cantina - ‬5 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Hotel near Surprise Stadium
Located close to Uptown Alley, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel provides free full breakfast, a terrace and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with laundry facilities and a gym.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, express check-in and a banquet hall
  • A lift, concierge services and multilingual staff
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 126 individually furnished rooms offer thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness, size rooms at the property.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

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Best Western Plus Surprise-Phoenix NW

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8.6 out of 10, Excellent, 1,001 reviews
The price is 2.470.209 ₫
2.830.611 ₫ total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,906 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Windmill Suites In
Windmill Suites In Hotel
Windmill Suites In Hotel Surprise
Windmill Suites In Surprise
Windmill Suites Surprise
Windmill Suites Hotel Surprise
Windmill Suites Hotel
Windmill Suites
Windmill Suites In Surprise Hotel Surprise
Windmill Hotel Surprise
Windmill All Suites Hotel Surprise
Windmill All Suites Hotel
Windmill All Suites Surprise
The Windmill Suites In Surprise
Windmill Suites Surprise Hotel
Windmill Suites Surprise Ascend Hotel Collection
Windmill Suites Surprise an Ascend Hotel Collection Member

Frequently asked questions

Does Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel on 14 Oct 2025 start from 2.683.378 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel pet-friendly?

Yes, Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 35.00 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Self-parking is free at this property.

What time is check-in at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel?

Checkout is at 11 AM.

Where is Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel located?

Located in Surprise Original Townsite, this hotel is within 9 mi (15 km) of Surprise Stadium, Uptown Alley and Peoria Sports Complex. Arizona Broadway Theatre and Glendale Aquatic Center are also within 12 mi (20 km).

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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1032 reviews
Rating 8 - Good. 255 out of 1032 reviews
Rating 6 - Okay. 122 out of 1032 reviews
Rating 4 - Poor. 43 out of 1032 reviews
Rating 2 - Terrible. 35 out of 1032 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lakeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here it's wonderful
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and personable staff and the amenities were excellent. Breakfast was outstanding!
Stayed 7 nights in Sep 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place. Nice pool
Stayed 4 nights in Sep 2025

10/10 Excellent

Ian

Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service
The outside doesn't look that great, but my room was a large suite and very clean. Great price and a nice room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was friendly and very helpful with a quick check in. Also, the room was clean and very vomfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

KURT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice landscaping
Stayed 4 nights in Sep 2025

10/10 Excellent

CRISTINA

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast variety
Stayed 2 nights in Sep 2025

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Kori

Liked: Staff & service, amenities, property conditions & facilities
Excellent price for a room to sleep 6, very nice groundskeeping, and a great breakfast spread. Highly recommend; great value for your dollar.
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Lakeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

6/10 Okay

Jeremy L

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy and the hotel is dirty
Stayed 2 nights in Sep 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the room was a unique design, like a small one bedroom apartment. My wife liked the fact there were two separate bathroom sinks. It was a clean facility, had a really good breakfast, and the outside common area was very appealing. We plan on booking our stay at the same place next time we're in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway
Stayed 2 nights in Sep 2025

8/10 Good

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very poor. Not good for gluten free guests.
Stayed 2 nights in Sep 2025

8/10 Good

James

Liked: Cleanliness
Thought it was closer to the stadium, $60 Lyft ride each way.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bacon is on point . Nice clean rooms.
Stayed 2 nights in Jul 2025

4/10 Poor

Keith

Disliked: Staff & service, property conditions & facilities
Run down
Stayed 2 nights in Sep 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Nice place to stay, friendly staff, clean rooms, nice breakfast.
Stayed 3 nights in May 2025

8/10 Good

Mariana

Liked: Amenities, property conditions & facilities
I stayed at this property because of the proximity to a baseball event my son was attending. It was literally a 5 minute drive. The hotel was comfortable and just as big as a small apartment. I really like the fact that there’s a small living room area too. The fridge is on the smaller side and it does not have a kitchenette but we didn’t really need one for the short time we were going to stay. The breakfast was decent with hot items served daily aside from the grab and go items.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 2 nights in Aug 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast options!
Stayed 1 night in May 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, service was good, people was friendly
Stayed 2 nights in May 2025