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Nhận xét về Best Western Premier Sonasea Phu Quoc

5 out of 5
Best Western Premier Sonasea Phu Quoc
Ấp Đường Bào, Phú Quốc, Kiên Giang

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 82/163 nhận xét" "
Đánh giá 8 - Tốt. 51/163 nhận xét" "
Đánh giá 6 - Được. 18/163 nhận xét" "
Đánh giá 4 - Kém. 8/163 nhận xét" "
Đánh giá 2 - Tồi. 4/163 nhận xét" "

8,6/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

NGO THI

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2021

8/10 - Tốt

The tien

Lưu trú 1 đêm vào Tháng 1, 2021
Quality Assurrance Manager trả lời vào 03/02/2021
Thank you very much for rate us on Hotels.com. Hope to welcome you back in the near future

10/10 - Xuất sắc

The tien

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2019

10/10 - Xuất sắc

The tien

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2019

10/10 - Xuất sắc

Da Jung

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
깨끗하고 친절한 직원들. 앞에 야시장바로 있어서 좋았어요
Lưu trú 3 đêm vào Tháng 4, 2024

8/10 - Tốt

Valerie

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall a great stay. The pool,beach and garden areas are outstanding. Plenty of sunbeds.There is a huge choice with the breakfast buffet but it is very busy at all the different times we went. Lots of dining options across thd road. Slight disatifaction with cleaning where something was wrong most of the 14 days we stayed. Small niggles - no bath towels,no towels. Robes taken but not replaced. In room dining trays (not ours) left in the corrider for 3 days before we asked for them to be removed.
Lưu trú 14 đêm vào Tháng 2, 2024

6/10 - Được

Lisa

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Great location and facilities. Seemed understaffed for the size of hotel and number of guests. Looked like a 5 star hotel, but definitely didn’t experience like a 5 star hotel, with things missing or broken in room, took a long time for staff to action anything, breakfast was mostly cold and coffee hard to come by most mornings.
Lưu trú 5 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

YOUNGMIN

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
전반적으로 청결하고 조식이 너무 마음에 들어요
Lưu trú 3 đêm vào Tháng 2, 2024

6/10 - Được

Christopher

Lưu trú 6 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Matthew

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed over the Tet holiday, so naturally the hotel was full and there were a lot of children around. In saying this the hotel is designed to accomodate for children and it dose it well with pool access and game for them as well. All ocean view rooms have great sight lines of the waterfront and a nice sized balcony for two people to watch. I can recommend watching the sunset from the rooftop bar or the beach. Only one problem I encountered was the noise from the hall way, the walls between rooms are quiet so you will not hear your neighbours however once In the hallways you will hear the noise of bags and screaming children or yelling parents like they are in your room. Breakfast was a good selection of both western and Asian foods however recommend you go early to beat crowds. Can recommend this hotel!
Lưu trú 4 đêm vào Tháng 2, 2024

8/10 - Tốt

inyoung

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
한국인 파티
한국인 너무 많아요.. 그리고 부페가 좀 정신없었어요 하지만 음식은 다 너무 맛있어서 살이 쪘습니다
Lưu trú 2 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Juhong

Lưu trú 3 đêm vào Tháng 2, 2024

8/10 - Tốt

SHIH KU

Lưu trú 4 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

??

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
매우 친절하며 여유롭게 수영하기 최고입니다. 다양한 부대시설과 서비스 모두 매우 만족스럽게 잘 쉬다가요 한국어 소통도 아주 잘 되어 좋았습니다
Lưu trú 3 đêm vào Tháng 1, 2024
The Management Team trả lời vào 06/02/2024
Dear valued guest,Thank you for sharing your positive experience at Best Western Premier Sonasea Phu Quoc. We're thrilled to hear that you found our facilities and services satisfactory and that you had a pleasant and relaxing stay with us.Ensuring a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that you appreciated the friendliness of our staff and the leisurely atmosphere of our swimming facilities. We're also pleased to know that our Korean-speaking team members were able to assist you effectively.Your satisfaction is our greatest reward, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 - Xuất sắc

JUNG BOK

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 1, 2024
The Management Team trả lời vào 06/02/2024
Thank you for rate us on Expedia

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on hotels.com

10/10 - Xuất sắc

Ahseon

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 1, 2024
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Hotel.com

6/10 - Được

Entela

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Location was good for families. Beautiful beach. Food was great. Free shuttle was a plus. Never understood how cleaning rooms worked. I was requesting a cleaning at 8 am and most of the time room was not cleaned till 4 pm even though they cleaned one room before or afer us or across from us ( this was every single day for 11 days in a row) sometimes our rooms were not cleaned at all even though we requested that service early in the morning. Cleaning quality was not good either, balcony was never cleaned in 11 days. Another thing we were not impressed was the line at the coffee machine in the morning and watering the flowers at the roof top or some balconies and dripping water on us while we were eating breakfast. I hope they improve this little things.
Lưu trú 11 đêm vào Tháng 12, 2023
The Management Team trả lời vào 06/02/2024
Thank you for sharing your feedback with us regarding your recent stay at Best Western Premier Sonasea Phu Quoc. We're pleased to hear that you found our location suitable for families, enjoyed the beautiful beach, and appreciated the quality of our food. We also appreciate your recognition of the complimentary shuttle service.However, we sincerely apologize for the inconvenience you experienced regarding the housekeeping service. Your comments have been duly noted, and we will address these issues with our housekeeping team to ensure that such instances do not recur in the future.Your feedback is invaluable to us as we continuously strive to enhance our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience that meets and exceeds your expectations.

6/10 - Được

Daryl

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Celebrated a milestone birthday while staying here. My wife notified them and they made all sorts of promises to make the stay special. We received nothing at all and in fact had numerous poor customer interaction with the local staff. Would not recommend this hotel despite the nice environment.
Lưu trú 3 đêm vào Tháng 12, 2023
The Management Team trả lời vào 06/02/2024
Thank you for sharing your feedback with us, and we extend our sincerest apologies for any inconvenience you experienced during your recent stay, especially on such a special occasion.We're truly sorry to hear that we fell short of meeting your expectations and that the promises made to enhance your stay were not fulfilled. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we regret that we did not meet this standard during your visit.Please rest assured that we take your feedback seriously, and we will investigate the issues you raised with our team to ensure that similar situations do not occur in the future. Your feedback is invaluable to us as we continually strive to improve the guest experience.Once again, we apologize for the shortcomings you experienced, and we hope for the opportunity to regain your trust and welcome you back for a more positive experience in the future.

10/10 - Xuất sắc

Ann-Maree

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed here over the Christmas break and although the hotel was at capacity we could not fault it. The staff, especially Quin at reception, was extremely helpful and kind. No question was left un answered and the hospitality staff were amazing. We did not have to wait very long for anything. Would definitely recommend this place again. The fire show and the Foam Party was so much fun. Thank you
Lưu trú 3 đêm vào Tháng 12, 2023
The Management Team trả lời vào 06/02/2024
Thank you for choosing Best Western Premier Sonasea Phu Quoc for your Christmas break, and for sharing your wonderful feedback with us. We're thrilled to hear that despite the hotel being at full capacity, you had a fantastic experience with us.It's heartening to know that our team, particularly Quin at reception, provided you with exceptional service and made your stay memorable. We take pride in delivering excellent hospitality and ensuring that all our guests feel welcome and well taken care of.We're delighted that you enjoyed the entertainment offerings during your stay, including the fire show and Foam Party. It's always our aim to provide a diverse range of activities for our guests to enjoy and create lasting memories.Thank you once again for your kind words and recommendation. We look forward to welcoming you back for another memorable stay with us in the future.

10/10 - Xuất sắc

Matthew

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Our Phu Quoc getaway, anchored at Best Western Premier - Sonasea Phu Quoc, proved transformative. Situated on the island's southwest side, a brief 20-minute ride from the airport, it quickly evolved into our cherished family haven. Major kudos to Ms. Trang, the stellar Front Desk maestro, and Mr. Long from the concierge tour desk – the true heroes of our adventure. Ms. Trang's personalized tour of fantastic villas and the coveted balcony suite gave us a sneak peek into future vacations, leaving us with numerous reasons to make this our go-to getaway. The initial impression was nothing short of magical. The breezeway lobby adorned in Christmas splendor and the staff's efficient and welcoming nature set a tone of warm hospitality, initiating us with a complimentary beverage. Our deluxe suite, a spacious 2-bedroom, 2-bathroom apartment-style haven, exuded cleanliness and comfort. The room's impeccable sparkle and swift, top-notch housekeeping addressed any tweaks promptly. The beds were a dream, granting us a sleep fit for royalty. Breakfast, always a winner, left a minor beef – the absence of their legendary banana bread every day. Despite this, the overall spread remained top-notch. The pool emerged as the hero for our 9 and 11-year-old duo, who practically camped there, alternating between the main pool by the lobby and the 300-meter figure-eight pool leading to the beach pool. Pro tip: best swim times are early mornings and late afternoons till closing.
Lưu trú 5 đêm vào Tháng 12, 2023
The Management Team trả lời vào 06/02/2024
Thank you for choosing Best Western Premier Sonasea Phu Quoc for your getaway and for sharing your wonderful experience with us. We're thrilled to hear that your stay with us was transformative and that our resort became your cherished family haven.We truly appreciate your kind words regarding our team members, especially Ms. Trang and Mr. Long. They will be delighted to hear that they made a positive impact on your adventure. Ensuring personalized service and creating memorable experiences for our guests are always our top priorities.It's fantastic to know that you enjoyed our spacious deluxe suite, the Christmas ambiance in the lobby, and the efficient and welcoming nature of our staff. We apologize for the minor inconvenience regarding the absence of our legendary banana bread every day, and we will certainly take your feedback into consideration to further enhance our breakfast offerings.We're delighted that your children had a great time at our pools, and we appreciate the pro tip for the best swim times. Providing a relaxing and enjoyable environment for families is important to us, and we're glad to hear that we succeeded in doing so during your stay.Once again, thank you for your valuable feedback, and we look forward to welcoming you and your family back for another memorable vacation in the future.

8/10 - Tốt

Milan

Thích: Sạch sẽ, tiện nghi phòng
Average hotel in empty location
Average hotel in average area - don’t expect anything special. If you want to pick better place go to Sao beach and/or Grand World area
Lưu trú 2 đêm vào Tháng 12, 2023
The Management Team trả lời vào 06/02/2024
Thank you for sharing your feedback with us. While we regret to learn that your experience at our hotel was not exceptional, we appreciate your honest review.At Best Western Premier Sonasea Phu Quoc, we continuously strive to provide our guests with memorable experiences and exceptional service. We apologize if we fell short of meeting your expectations during your stay.Your feedback is valuable to us, and we will use it to identify areas for improvement and enhance the quality of our services. We understand that different guests have varying preferences, and we regret that we were unable to fully meet yours on this occasion.We hope you had a pleasant overall stay on the island, and we appreciate your consideration of our property. If you decide to give us another opportunity in the future, we would be delighted to welcome you back and provide you with an improved experience.

10/10 - Xuất sắc

Manochehr

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Manochehr and hope to welcome you back in the near future.

10/10 - Xuất sắc

Harry

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Modern property with good amenities
Lưu trú 2 đêm vào Tháng 12, 2023
The Management Team trả lời vào 06/02/2024
Thank you for choosing to stay at Best Western Premier Sonasea Phu Quoc and for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you found our property modern with good amenities.Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it's rewarding to know that our efforts have met your expectations.We hope to have the opportunity to welcome you back to our property in the future.

8/10 - Tốt

youngjun

Đi cùng gia đình
Lưu trú 3 đêm vào Tháng 11, 2023
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Hotels.com and hope to welcome you back in the near future.

10/10 - Xuất sắc

AHREUM

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
수영장이 정말 크고 길어서 좋았어요 앞에 프라이빗 비치도 조용하고 시설이 쾌적합니다. 숙소 침구도 좋았고 빨래건조대가 있어서 수영복을 바로바로 빨래하고 말릴 수 있어서 좋았어요
Lưu trú 4 đêm vào Tháng 11, 2023
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Expedia and hope to welcome you back in the near future.

10/10 - Xuất sắc

Russell

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel beachfront property Easy to get Grab taxis to take you into the main shopping and restaurant areas as this is a quiet location although Walking Street across the road has plenty of eateries Trips easy to organise from the hotel Will definitely stay here again
Lưu trú 5 đêm vào Tháng 11, 2023
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Expedia and hope to welcome you back in the near future.

6/10 - Được

Kenichi

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
朝食の会場が窓もない宴会場のような場所で人数制限もしてないので自分で必死に探して席を確保しなければならず凄く大変でした。日本人は全然いなくてほぼ韓国人と中国人でとても騒がしく辛い。2日目などは会場に入らず系列のホテルにカートで移動して食べましたがココでも同じ感じで席に座るのが大変でした。プールやビーチは良いのに勿体無い感じですね。 次は泊まらないです。
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Expedia and hope to welcome you back in the near future.

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi phòng
한국어가 가능한 직원이 있으며, 응대도 친절했어요! 친구 세명이서 여행하는거라, 우선 침대 2개있는 호텔로 골랐는데 넘 만족했습니다.공항 픽업 드랍도 가능하구요 스파도 서비스좋아요ㅎㅎㅎ
Lưu trú 2 đêm vào Tháng 11, 2023
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Hotels.com and hope to welcome you back in the near future.

8/10 - Tốt

changho

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
숙소는 별문제없는데 위치가 문제다
숙소는 괜찮습니다 하지만 위치가 주변에 너무 아무것도 없어서 다음에 푸꾸옥에 방문할일이 있으면 북부쪽에 숙소를 잡을꺼 같네요
Lưu trú 4 đêm vào Tháng 9, 2023
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Hotels.com and hope to welcome you back in the near future.

10/10 - Xuất sắc

DOOYOUNG

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 9, 2023
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Hotels.com and hope to welcome you back in the near future.

10/10 - Xuất sắc

CHANGNAM

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
베스트웨스턴 숙박 후기
다른 5성급에 비해 아주 만족합니다. 가격대비 리조트 시설이나 특히 풀바와 연결되는 수영장의 길이가 길어 수영하기 아주 좋았고 다른 숙박시설 및 직원들이 친절하여 아주 편안하게 숙박을 하고 가네요~
Lưu trú 5 đêm vào Tháng 9, 2023
Best Western Premier Sonasea Phu Quoc trả lời vào 18/09/2023
Dear Changnam,Thank you for choosing Best Western Premier Sonasea Phu Quoc for your stay and for taking the time to share your feedback with us.We are delighted to hear that you had a very satisfactory experience during your stay. Our team takes great pride in providing exceptional service and ensuring our guests have a comfortable and enjoyable visit.It's wonderful to know that you appreciated our resort facilities, especially our longest lagoon pool with the Oasis pool bar. We strive to create an environment where guests can relax and unwind in style.Your kind words about our staff's friendliness are greatly appreciated. We believe that a warm and attentive team is key to creating memorable guest experiences.Once again, thank you for your valuable feedback. We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Sincerely,The Management Team

10/10 - Xuất sắc

Tanya

Đi theo nhóm
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed at this property for 1 night. We enjoyed our stay. The hotel has a great vibe to it. The included breakfast is comprehensive and tasty. The room was comfortable nicely appointed and had a lovely view from the balcony. The staff were friendly, helpful and professional. We would stay here again, and would recommend it to others.
Lưu trú 1 đêm vào Tháng 8, 2023
Best Western Premier Sonasea Phu Quoc trả lời vào 18/09/2023
Dear Tanya,Thank you for choosing our property for your stay and taking the time to share your experience. We're delighted to hear that you enjoyed your one-night stay with us and found our hotel to have a great vibe.It's wonderful that you appreciated our comprehensive and tasty breakfast, as well as the comfort and lovely views from your room's balcony. Our team takes pride in being friendly, helpful, and professional, and it's fantastic to know that they contributed to your positive experience.We truly value your recommendation, and we look forward to welcoming you back in the future.Sincerely,The Management Team

10/10 - Xuất sắc

MAKI

Lưu trú 1 đêm vào Tháng 8, 2023
Best Western Premier Sonasea Phu Quoc trả lời vào 18/09/2023
Dear MAKI,Thank you very much for rate us on Expedia, hope to welcome you back in the near future.Sincerely,Hotel Managment Team

8/10 - Tốt

An

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
Like walkable around the property, like good breakfast.
Lưu trú 3 đêm vào Tháng 8, 2023
The Management Team trả lời vào 09/08/2023
Dear An,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the walkable surroundings of our property and that our breakfast met your expectations.We strive to create an environment where guests can explore and enjoy their surroundings comfortably. It's wonderful to know that you found our property conducive to that experience.We also take pride in offering a satisfying breakfast to start your day off right. Your positive comments about the breakfast are greatly appreciated.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,The Management TeamBest Western Premier Sonasea Phu Quoc

8/10 - Tốt

TORU, MINOKAMO

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
となりが、うるさく眠れなかった。それ以外は、とても良いホテル。
Lưu trú 4 đêm vào Tháng 7, 2023
The Management Team trả lời vào 25/07/2023
お客様のご意見ありがとうございます。うるさかったことでお部屋の睡眠に影響を与えてしまい、申し訳ございません。お客様の快適なご滞在をお手伝いすることが私たちの最優先事項ですので、次回のご滞在ではより静かな環境をご提供できるよう努めます。その他の点でご満足いただけたようで安心いたしました。お褒めの言葉をいただき、感謝申し上げます。またのご利用をお待ちしております。敬具、Best Western Premier Sonasea Phu Quoc

8/10 - Tốt

Vileth

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel good food nice swimming pool staff friendly very good
Lưu trú 2 đêm vào Tháng 5, 2023
The Management Team trả lời vào 25/07/2023
Dear Thank you for your kind review! We're delighted to hear that you had a nice experience at our hotel.It's wonderful to know that you enjoyed our good food, nice swimming pool, and the friendly staff. Providing superior service and a pleasant atmosphere for our guests is our top priority.We're grateful for your positive feedback, and we hope to have the pleasure of welcoming you back for another great stay in the future.Best regards,Best Western Premier Sonasea Phu Quoc

8/10 - Tốt

Tai

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Too far from the city.
Lưu trú 3 đêm vào Tháng 6, 2023
The Management Team trả lời vào 25/07/2023
Dear Tai,Thank you for your feedback. We understand that you found our location a bit far from the city. We apologize for any inconvenience this may have caused.Please note that our hotel is conveniently situated in the center of Long Beach - the longest beach in the island with many famous resort complex, right opposite the hotel is the Sonasea Night Market with many local food courses, spa and convinence shop. Additionally, the free shuttle bus service that can take you to the downtown area in just 15 minutes and the bus stop is right next to our hotel.We hope that the convenience of our location and the amenities we provide will outweigh the distance from the city center. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.Best regards,Best Western Premier Sonasea Phu Quoc

10/10 - Xuất sắc

Kengo

Lưu trú 7 đêm vào Tháng 4, 2023
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Expedia and hope to welcome you back in the near future.

10/10 - Xuất sắc

Alexander

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautifully presented luxury hotel. No negatives at all. Rooms are nice, breakfasts enormous, pools fabulous, beach amazing. Would be happy to stay again.
Lưu trú 5 đêm vào Tháng 4, 2023
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Expedia and hope to welcome you back in the near future.

8/10 - Tốt

Yuhei

Lưu trú 2 đêm vào Tháng 3, 2023
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Expedia and hope to welcome you back in the near future.

10/10 - Xuất sắc

Amyn

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Good job
Lưu trú 4 đêm vào Tháng 2, 2023
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Orbitz and hope to welcome you back in the near future.

10/10 - Xuất sắc

Tuong

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ms. Trang from the front desk has done a superb job by communicating clearly to any questions asked and with a big smile on her face.
Lưu trú 4 đêm vào Tháng 1, 2023
Best Western Premier Sonasea Phu Quoc trả lời vào 01/02/2023
Dear Valued Guest, It is a big honor for all of us to have you as our guest.We appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts especially to Ms. Trang's our Front Office Manager. We hope to have more opportunities to serve you in your next visit at our resort.Warm regards, Best Western Premier Sonasea Phu Quoc

8/10 - Tốt

Jo

Đi cùng gia đình
Thích: Tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2023
Reservation Department trả lời vào 21/02/2023
Dear Valued Guest, Thank you so much for your review. We appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back. Warm regards, Best Western Premier Sonasea Phu Quoc

10/10 - Xuất sắc

Sunkuk

Lưu trú 3 đêm vào Tháng 1, 2023
Reservation Department trả lời vào 21/02/2023
Dear Valued Guest, Thank you so much for your review. We appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back. Warm regards, Best Western Premier Sonasea Phu Quoc

10/10 - Xuất sắc

Paul

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and nice
Reservation Department trả lời vào 21/02/2023
Dear Valued Guest, Thank you so much for your review. We appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back. Warm regards, Best Western Premier Sonasea Phu Quoc

6/10 - Được

HONG

The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Expedia and hope to welcome you back in the near future.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 12, 2022
Reservation Department trả lời vào 21/02/2023
Dear Valued Guest, Thank you so much for your review. We appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back. Warm regards, Best Western Premier Sonasea Phu Quoc

8/10 - Tốt

jerrold

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Still okay.
This is the third Christmas I stayed at this property. I must say, I think the service has slipped a bit, the staff at the front desk had limited English ability, and the quality of the Christmas Eve gala was nit as good as in previous years (no Turkey). That said, we still enjoyed the stay, great weather and good location make this an attractive option.
Lưu trú 3 đêm vào Tháng 12, 2022
Reservation Department trả lời vào 21/02/2023
Dear Valued Guest, Thank you so much for your review. We appreciate you taking the time to make us aware of your experience during your stay. It is truly rewarding when guest recognizes our staff’s efforts. Your comments will be shared with our entire staff, as reinforcement to continue their efforts. We look forward to welcoming you back. Warm regards, Best Western Premier Sonasea Phu Quoc

10/10 - Xuất sắc

TAM, milpitas

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice beach, staff friendly, huge area.will be back again.
Lưu trú 2 đêm vào Tháng 11, 2022
The Management Team trả lời vào 06/02/2024
Thank you very much for rate us on Expedia and hope to welcome you back in the near future.