How much does it cost to stay at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?

As of 11 Nov 2025, prices found for a 1-night stay for 2 adults at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) on 12 Nov 2025 start from 3.069.048 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?

Self-parking and extended parking are free at this property.

What time is check-in at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?

Check-in start time: 2 PM; check-in end time: midnight. Early check-in is available for a fee of VND 500000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)?

Checkout is at noon. Late checkout is available for VND 500000 (subject to availability).

Does Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 400000 per vehicle applies.

Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) Reviews, Deals & Photos 2025

Q: Does Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) have a pool?

Yes, this property has an outdoor pool and a children's pool.

Q: Where is Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa) located?

Located in Phu Quoc, this beachfront resort is on the riverwalk and within 6 mi (10 km) of Shophouse Grand World, Corona Casino and Vinpearl Golf Phu Quoc. Ong Lang Beach and Vinpearl Safari are also within 9 mi (15 km).

6/10 Okay

Daniel

11 Apr 2025

Liked: Cleanliness, staff & service

Chez Carol Beach Hotel

The hotel is far away from the main tourist area, but there are also opportunities to shop and eat nearby. The complex is very quiet with a private beach area and a small pool with a beautiful view of the beach. The restaurant serves pizza, burgers, spaghetti and meat as well as local dishes with meat or fish, and a variety of drinks. The staff is very friendly. There are both good and bad things to say about the bungalows: The good thing is the size of the rooms, and there is free cappuccino, tea and water. The bad thing is that the facade and roof need to be renovated, so you might get uninvited guests. A little tip: rent a scooter and explore the island - it's really fun.

Stayed 18 nights in Mar 2025

10/10 Excellent

yan

21 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's position nestled in the corner of a soft sandy beach amid great stone walkways, lush gardens, orchids and numerous. Coconut trees along the shore. If you appreciate older gardens, love waking up with the sun rise and the high tide waves crashing on the stone jetty then you have nature at your doorstep..the property has had better days but the overall picture makes you wonder how much more beautiful the property was when built and created by its original owners..someone's dream is forever a part of chez Carole. I truly hope the present and future owners will see it's present beauty, restore it's beauty and understand how well it all fits with its surroundings..very special, great energy and a strong grounding feeling with nature.

Stayed 7 nights in Nov 2024

8/10 Good

Shiloh

4 Sep 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really nice resort with a good swimming beach and pool, great room overlooking the lagoon. Staff were lovely and helpful. My only issues were the super loud aircon and the toilets do not accommodate large male bowel movements; otherwise great!

Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveller

17 May 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Pretty remote in location, outdated and in need of a refurbishment. Staff were not friendly or helpful, the bath overflowed, the bed was uncomfortable and hard! Sheets were not changed. Structure of the bridge to the water bungalows was a bit dodgy and then the water bungalows themselves needed upgrades, stones falling off around the bathtub and the sliding doors were not secure with gaps in the frame… essentially inviting in all creepy crawlies (geckos) from outside. I will not be back and I urge you not to bother going.

Stayed 4 nights in May 2025

8/10 Good

Tina

9 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra ställe om man gillar lugnet, men lite off

Hotellet i sig var trevligt och vår villa fantastisk med altan mot havet. Maten var bra men inte mer, men då är vi nog rätt kräsna efter ätit fantastisk mat dagarna innan i hoi an. Det finns tyvärr inga restauranger nära, vi gick till närliggande resort och åt med, men var heller ingen wow. Om man gillar slappa på samma ställe där det är lugnt och är ok att äta på hotelrestaurangen varje måltid är platsen perfekt. Frukosten var bra. Men vi som gillar att gå och äta på olika ställen passade detta inte alls tyvärr, även om boendet var mysigt. Vi bodde kvar 2 dagar av 5 och flyttade sen till longbeach istället. Personalen var trevlig. Personal som städar upp stränderna, vilket behövdes när det blåser in massor av plast. Fans sup och kanot att låna. Och en helt ok pool. Även volleybollnät.

Stayed 5 nights in Mar 2025

10/10 Excellent

Anna

10 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place with lots of personality and nature

O saw so many little fish species from the confident of my deck. It was heaven

Stayed 3 nights in Mar 2025

10/10 Excellent

Jane

4 Feb 2025

Liked: Cleanliness, staff & service, room comfort

Lovely Hôtel with beautiful Beach

Stayed in a Bungalow Villa. Although slightly dated , clean and with everything well thought out. Room was cleaned every day at no extra charge. Very good bar and restaurant with breakfast included. Good choice of food. Beach was stunning and so peaceful. Also hotel has a very good swimming pool which was again very clean and fresh pool towels provided daily. Staff were excellent- nothing too much trouble and very friendly. Only downside is that they didn’t understand much English but Google Translate took care of that. Special thanks to Jessie, Jon (the Assistant Manager) and Tam - excellent service Would definitely stay here again

Stayed 1 night in Feb 2025

4/10 Poor

Anders

19 Jan 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotellet ligger vid en fin strand med väldigt lite folk på. Så här har man nästan stranden för sig själv. Det är detta som är bra med detta hotellet, sen resten har mer att önska.

Stayed 2 nights in Jan 2025

10/10 Excellent

James

18 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Need a motor bike to get anywhere

Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

17 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great property with tons of charm and beautiful views. The pool is amazing. The staff is extremely attentive and the food was 5 star.

Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

8 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing paradise!

This place is amazing!!! The service is incredible - right from the start smiles were on everybody's face and they never left for our entire stay. The pool and beach are superb... Chilling by the pool and watching the sunset while sipping on beers and cocktails is what dreams are made of. A quick walk down the road gets you to a minimart or a little longer stroll down the beach gets you into town to buy food and see the locals. The beach in front of the resort is perfectly clean and there is volleyball, kayaking and paddle boarding to be done. The rooms are beautifully spacious and clean, and even with a mozzie net - which is definitely needed. The best sleep I have had in ages... Due to the bed and the peacefulness of the place. The gardens are beautiful, with lots to look at and even a pool table hidden in another bar area. I would definitely stay here again - possibly bringing many more friends. Thankyou to all the staff who made us feel welcome!!! Oh and definitely go on the tour we were recommended that takes you to the south of the island where you go snorkeling and on the massive cable car - thanks for the recommendation!!!

Stayed 4 nights in May 2024

2/10 Terrible

Kay-Uwe

6 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vorsicht Finger weg von diesem Hotel

Eine Woche vor Anreise wurde uns mitgeteilt das wegen Renovierung das Restaurant nicht geöffnet hat.Als wir Abends ankamen hörten und sahen wir nichts.Fer nächste morgen zeigte dann die wirkliche Situation. Laut und unerträglich überall Schmutz und das ganze Hotel renovierungsbedürftig.Wir haben sofort bei Hotel com reklamiert aber das wurde nicht umgesetzt.Schreckliche zwei Tage.In der Strandbar könnten wir frühstücken Abends hat das Personal Billard gespielt und war nicht an Gästen interessiert. Wir würden keine Nacht mehr dort verbringen und auch nicht mehr über Hotel com buchen. Man hat nur die Möglichkeit mit einem virtuellen Chat Partner zu schreiben. Leider kann ich hier keine Bilder hinzufügen ich werde die Bilder auf der Seite des Hotels bei Google hinzufügen

Stayed 2 nights in Apr 2024

8/10 Good

Tim

23 Feb 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Eine vergleichsweise naturbelassenes Gelände in der weniger touristischen Ecke der Insel. Von hier kommt man gut überall hin sofern man sich auf die Verkehrsmittel Roller und Taxi einlässt. Sehr ruhiger Strand und nettes Personal, auf Anfrage wird einem alles gebucht und/oder Infos zu Aktivitäten und Co. gegeben. An sich ist die Unterkunft und die Ausstattung etwas in die Jahre gekommen, aber dafür ist man auch Näher dran als in den großen Resorts die kaum was mit Vietnam zu tun haben.

8/10 Good

Michel

9 Nov 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very quiet place perhaps also because we were just 2 bungalows out 50 bedrooms (but they didn’t offer a late check out😳)

6/10 Okay

Anna

7 Mar 2020

Liked: Room comfort

Disliked: Staff & service

Kunde ha varit bättre

Fina rum men missvisande att det är havsutsikt när det är utsikt över floden när vi dessutom betalde mer för det rummet än de med utsikt över floden. Ganska dålig service. Helt ok mat. Fin strand och fin pool, men strandbaren verkar vara nedlagd, skötseln av floden och vissa delar av området ganska dålig. Ligger fint på stranden men hotellt ligger långt från andra restauranger och shopping så man blir beroende av moped alternativt taxi.

Stayed 7 nights in Feb 2020

10/10 Excellent

Cyril

1 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un beau séjour.

Un super établissement avec du personnel très sympathique. Un très bon séjour dans ce bel établissement. Je recommande.

Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

25 Feb 2020

Liked: Property conditions & facilities

L'hôtel est assez excentré l'utilisation de taxi ou de scooter et obligatoire si l'on veut bouger un peu. Le cadre est très agréable, le calme et la sérénité se font sentir dès notre arrivée. Seuls bémols, nous sommes obligés d'aller à la pêche aux informations, le personnel n'est pas des plus réactifs. Il n'y a egalement pas assez de transat pour tous les voyageurs. Concernant le restaurant, nous n'avons pas été très satisfait rapport qualité/prix. Si vous rechercher du farniente au bord de la mer, alors vous passerais un séjour agréable.

Stayed 4 nights in Feb 2020

4/10 Poor

Mette

22 Feb 2020

Disliked: Staff & service, property conditions & facilities

Ikke nogen positiv start på ferier

Omgivelserne var absolut ikke svarende til billederne. Billetterne giver et meget mere positivt og charmerende indtryk, hvilket viste sig ikke at være tilfældet i virkeligheden. Stedet er meget øde, med ingen mulighed for alternative spisesteder i gå afstand. Vi fik en ringe modtagelse. Blev ikke hentet i lufthavnen trods oplysninger om ankomst tid. Personalet I restauranten taler virkelig dårlig engelsk. Der er desværre heller ikke noget positivt at sige om maden; virkelig kedelig og smagsløs. Morgen buffeten var kedelig og trods adskillige personaler i restauranten var de fleste fade tomme. Værelserne var til gengæld rigtig fine; store og rene med rigtig fint badeværelset. Poolen fremstår pæn og ren. Stranden var fin, men vandet ikke klart, måske pga udmundingen fra vandløb. Der var en standbar, men den var lukket. Vi rejste 3 dage tidligere end booket. Receptionisten tilstede ved vores afrejse var venlig med godt engelsk.

Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

15 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice beach getaway.

This is a good beach getaway. A bit isolated but fine if you are looking to just relax on the beach or by the pool. There is nothing else nearby within walking distance so unless you take a taxi you're stuck on the property. The restaurant serves very good Vietnamese food and has an extensive western menu as well. The restaurant staff were friendly and accomodating, especially one waiter named Duc, his English is very good.

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

7 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities

We ver much enjoyed our stay at ChezCarole. The beach, pool, food, rooms and staff were amazing. Arrangements were made for us to tour the island on one day at a reasonable cost. We also travelled into Duong Dong for the evening market. Wonderful evening. If you want a quiet relaxing space with all the goodness mentioned, the chez Carole is the place.

Stayed 6 nights in Jan 2020

10/10 Excellent

Alex, Magdeburg

25 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sehr schönes Ambiente und der Blick von der Rezeption auf's Meer macht auch gleich Lust auf mehr. Auf den ersten Blick ist alles sehr schick, nach ein paar Tagen fallen einem dann aber schon einige Makel auf. Vor allem der Strand. So schön wie der Sand auch ist, der ganze angeschwemmte Müll ist schwer zu übersehen (auch wenn die Mitarbeiter stets bemüht sind alles sauber zu halten) Asiatische Länder haben öfter Müllprobleme, wenn man das vorher weiß, kann man sich damit sicher abfinden.

Stayed 8 nights in Jan 2020

8/10 Good

Verified traveller

8 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditionally styled resort away from the crowds

Nicely laid out resort designed to fit sympathetically with the landscape (unlike some of the horrendous modern tower blocks popping up down the coast), with a really charming beach front, helpful staff with good English and smart rooms with traditional Vietnamese style. Starting to need a few up-dates as it's now 15 years old, for example part of our shower cubicle sliding door was missing, but this wasn't really a problem. It's still definitely upper-mid range/edging into the luxury category and good value. The place is calm and we slept well in our nice shady garden view room with a small private patio, and food and drink in the restaurant was good and wasn't too badly priced. Be aware that it is quite isolated with no other tourist orientated bars or restaurants nearby, so as we weren't brave enough to chance the local food on offer within walking distance we relied mostly on the in house restaurant. The nearest upscale restaurant is 15 mins in a taxi or 25-30 mins (costing 200,000 dong/$8) gets you to Duong Dong town centre/night market - which is worth the trip at least once. Onsite massage wasn't the greatest either, I chose the Thai style one known to be hard, but I've had them before and have never left limping because the masseur pressed too hard on a tendon rather than muscle! Overall though we had a lovely time and found it a great place to relax and get away from it all.

the resort's private beach area with hammocks and wooden swings as well as sun loungers

where the river meets the sea in front of the bar/restaurant area... there are three little bridges across to the main beach area

view from just along the beach where a couple of local fisherman have their nets

Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

7 Jan 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Beautiful surroundings, services could be improved

Beautiful beach. No service on beach and few chairs. Little / no vegetarian options. Rooms were nice but beds were quite hard. Explanation on surroundings, potential tours could be improved from the reception staff.

Stayed 4 nights in Dec 2019

10/10 Excellent

Holger

7 Jan 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zweimal verlängert, weil es uns so gut gefällt.

Total abseits gelegen; man braucht ein Moped oder Taxi, um "nach draußen" zu kommen. Das Resort selbst ist dafür ein kleines Paradies. Manche Dinge sind etwas in die Jahre gekommen, aber zumeist in Ordnung. Das Personal ist sehr freundlich und hilfsbereit. Hervorheben möchte ich Mr. Nam von der Rezeption und der Oberkellner im Restaurant. Dort isst man auch recht gut und relativ preiswert. Das Frühstücksbüffet ist für SE-Asien sehr gut. Wir haben uns sehr wohl gefühlt und bleiben daher noch einige Tage länger. Jetzt haben wir auch noch ein super upgrade bekommen - toller Bungalow direkt am Meer - traumhaft.

Stayed 3 nights in Jan 2020

8/10 Good

Fuku, 横浜

31 Dec 2019

Liked: Staff & service, amenities, property conditions & facilities

8泊しました、食事の面ですが近所にはラーメンや日本食を食べれる所がないので困りました。ホットポットにそばが入っているので、5回も食べました。

Stayed 8 nights in Dec 2019

Milana Beach Resort & Spa (Chez Carole Beach Resort & Spa)

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