2/10 - Tồi
Manik
04/05/2025
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is was my worst stay in Thailand. I was visiting Thailand for 10 days and stayed at 4 different properties throughout my journey to Phuket and Krabi. My experience with this stay was worst experience as I faced an issue with the AC, the AC was not working properly and was not cooling at all. On complaining to staff about it they came in a said this is how our ACs are if you don’t like it cancel the stay and go somewhere else and all this happened at 11pm in the night. The manager of this property also tried to convince us that this is how ACs work and it is just fine I mean this wasn’t the first time I am using an AC and staying at different places across Thailand I can tell this is not how AC work in other hotels as well.
Long story short they handled the situation very badly and after arguing for 45 min at midnight they finally agreed to change the room for us which they also tried to get away with initially by saying they don’t have any other room vacant.
The staff wasn’t helpful either and constantly tried to say that this is not a problem it is normal and they can’t do any thing in this case.
Please avoid this place and book a better stay staff is not well trained and manager does not care about you at all!
Manik
Lưu trú 2 đêm vào Tháng 4, 2025