10/10 - Xuất sắc
Simonne
Đi cùng bạn đồng hành
28/08/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fantastic hotel!!! Stayed here 7 nights and would definitely stay here again.
A few things that were let the experience down (which would have made it basically faultless):
- Map & resort info (times, happy hours, activities) should be accessible through the rooms QR code, not just in the folder at reception
- Room ordering via QR code is a great concept but things were only delivered once from 3 orders.
- Toilet door in the room should be removed. Completely in the way of the toilet and it's see through anyway. It's very annoying.
- Gym should open at 6am
- A little more breakfast variations from day to day would have been nice, including hasbrowns one day and more Thai options.
- It did not bother us but important for guests to realise there is a longish walk to the street from reception. We got a buggy down and walked back as there was not usually a buggy down there to bring us back.
Everything else was fantastic.
Rooms were so clean and spacious providing a relaxing mood. Shower and water pressure is perfect. Love how a bag, pool towels, and thongs are provided.
Enjoyed the pool concept, the gym facilities, and bars.
Especially would like to acknowledge the pool boys who were very attentive, especially when parents weren't responsibly watching their young children.
The Moon Terrance staff who were so friendly, provided great service, and made delicious drinks to enjoy in such a beautiful environment.
The room cleaners who did such a consistent and professional job.
Simonne
Lưu trú 7 đêm vào Tháng 8, 2025
