4/10 - Kém
Anthony
17/03/2024
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
booked the executive room so I could conduct meetings & spend time with friends what a mistake that was, I checked out early & moved to another hotel.
The room is spacious but very dated, Old TV without the latest connectivity options.
The couch & Lounge had stains, hairs & what looked like bodily fluids, So we never really sat on them.
Air conditioning was temperamental, shower had fluctuating temperatures.
No welcome fruit bowl as advertised for the executive room.
You can not sleep during the night as sound proofing is non existent, this room is classed as a City View
It is on the side of the road where all day & night you have revving of motor bikes & disco vans with music up loud you can hear everything.
I never slept.
next day I complained to staff & they did move me to a less expensive room, a junior suite, after some negotiating they did scrap the charge for the food I ordered when I checked out.
Second night stayed in the junior suite which also had an issue with noise but slightly less, I was recommended by another guest to go get ear plugs from the local chemist which I did and slept well.
The breakfast was by far the worst I have had , juice tastes so artificial, pastries tasted a bit stale & dry like they have been out for a few days.
The seats are filthy in the dining room.
Checked out a day early & moved to another hotel where sound proofing was soo much better, much cleaner.
I lost one day due to no sleep.
The member of staff that helped was great.
Anthony
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