Khách sạn Pilot Wilderness

"Dark and dingy breakfast area, smelt mouldy and needed light. Open the doors windows and let air into the place. Greeted by front office staff member with things on not a good impression. Place needs renovation and brightening up. The lounge off to the side of the main reception area smells like someone has died in there. Really bad smell couldn’t get out of there quick enough "

"Room had some hair laying around the bed and pillows. Staff were exceptionally friendly and informative. The room was well presented, cosy, comfortable. Ammenities were easy to find and operate. Included breakfast was delicious"

"Very clean and only a few steps to the chair lift going to the walking trail. Staff are excellent⭐️⭐️⭐️⭐️⭐️"

"Spacious, clean and renovated units. Amazing mountain views from our window and the shower was sooo refreshing! We had one king and two single beds to use. I found the beds were comfortable but the pillows were a bit soft."

"The best stay of our trip. Such a great place and everyone was helpful and made everything easy. The Sunday night dinner and live music was the best meal I can remember. We’ll be booking in the next time we’re at Thredbo!"

"Tv,s in whole complex were all not working due to antenna out for some weeks. Broken toilet seat. Broken door on ensuite. Terrible pillows. Rattling external door outside room which had to be jammed shut until finally fixed late in week due to being a fire exit. Overwhelming musty smell in reception and main hall which permeated into rooms. Reception only manned when large groups checking in. Staff friendly but seem to be their for good time only. Poor breakfast choices that improved when...

"breakfast was ok "

"We had a wonderful stay at this ski lodge! The location was fantastic! close to everything we needed and perfect for enjoying the snow. The hot breakfast each morning was absolutely amazing and a great way to start the day. The staff and owners were incredibly friendly, welcoming. Highly recommend this lodge to anyone looking for a comfortable stay with great food, a convenient location, and genuinely wonderful hosts. We would definitely stay here again!"

"Rach helped us checking in very smoothly. Amazing place to stay"