Courtyard Mt. Pleasant at Central Michigan University
6/10 Okay
"Staff was very friendly. Rooms were large and very clean, but the mattresses were a little firm for our comfort. The menu for food was small but everything we had was very good. I guess I don't stay in hotels much any more but I was a little perturbed when they wanted to charge me $5/day for wifi, and there was no housekeeping service. Maybe there would have been if we had been staying more than 2 nights - I don't know and no one on staff mentioned it at check-in. I guess I'm kind of tired of paying premium price and then getting nickeled and dimed for every little thing. I canceled my next stay and got an airbnb with 2 bedrooms and wifi for less money. I really don't see the advantage of staying at a hotel any more."
"The staff in the morning was rude. The room looked like no maintenance was done. The shower squealed the whole time. No coffee pot, no safety chain, and smelled like stale beer and cigarettes when it was a non-smoking room. "
"Room was ok…. Bathroom was NOT clean. Toilet looked like it hadn’t be cleaned in weeks.
Breakfast was not good. Premade omelets, watched the steward drop one on the floor and put it back on the refrigerator."
"A hotel should not book rooms that are not fully ready to be used. There was no closet. No closet bar, no hangers. No hairdryer. No laundry bag. No exhaust fan cover in the bathroom. There was no counter to place toiletries on the sink while getting ready. The tiles in the shower near the drain stuck to my foot when I stepped on it and came off of the floor when I moved.
And when we complained, we were informed that the hotel was under renovation and not all rooms had been everything guests needed. That doesn’t seem acceptable.
The staff was helpfulc courteous and kind. The breakfast was good. We felt safe, just not comfortable. We didn’t feel like we got the amenities you normally get at a holiday inn, "
"The person who checked me in was very nice and helpful. the person who checked me out not so much. The room was swept and clean. The beds were made. the sheets were clean, but I don't know they had been changed. The covers had an odor to them from the middle down to the foot or at least the top cover did. Again, not sure they were changed so I sprayed Lysol on the beds. The shampoo & conditioner and lotion were like I had never seen, very stylish but empty. All towels & washcloths and hand towels were clean and a plenty. We had a long trip, and still had more travel so I didn't bother to call the front desk."
Pine Lake is located in Remus. When you want to settle in and find a place to stay, take a look at some of the hotels and other accommodation options that Expedia offers in the area.
If I need to cancel the hotel reservation for my stay near Pine Lake, will I receive a refund?
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