Quầy tiếp tân

Nhận xét về Americas Best Value Inn Pittsburgh Airport

2 out of 5
Americas Best Value Inn Pittsburgh Airport
8858 University Blvd, Coraopolis, PA

Nhận xét

6,2
Đánh giá 10 - Xuất sắc. 155/1009 nhận xét" "
Đánh giá 8 - Tốt. 264/1009 nhận xét" "
Đánh giá 6 - Được. 220/1009 nhận xét" "
Đánh giá 4 - Kém. 197/1009 nhận xét" "
Đánh giá 2 - Tồi. 173/1009 nhận xét" "

6,4/10

Sạch sẽ

6,6/10

Nhân viên & dịch vụ

5,8/10

Tiện nghi, dịch vụ

6,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,2/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Amanda

Đi theo nhóm
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Blood on wall bed bugs
Lưu trú 1 đêm vào Tháng 5, 2024

2/10 - Tồi

David

I didn't have a chance to stay there because my late flight to Miami made the connection to Pitt impossible. However, the hotel wouldn't refund my payment, even though I'd paid for insurance. That's unfair.
Lưu trú 1 đêm vào Tháng 5, 2024

8/10 - Tốt

Sonya

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My family stayed here while on a quick trip to the area. The rooms were clean and comfortable and well tended. The staff were friendly and checked us in and out quickly. The price was very reasonable for the accommodations we needed. Nothing fancy, but a good value. We would stay here again.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

??

Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Liang

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 21/05/2024
Dear Liang,Thans for your stay with us and thanks for taking time to let us know about your stay. Thanks for your encouraging comment and generous feedback, also many thanks for giving us highest rating, this means a lot to us. Here at Americas Best value Inn we work as team and try to meet th expectations and strive to make our guest's stay as comfortable as possible. Hope to see you next time . Once again thank you very much.

4/10 - Kém

Diana

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not helpful. Dirty and rundown. Lots of parking spots.
Lưu trú 4 đêm vào Tháng 5, 2024
Manager trả lời vào 21/05/2024
Dear Diana,Thanks for your stay with us and thanks for letting us know about your stay. I am very sorry that we did not meet your expectations. I regret that we missed the opportunity to make it right. We will do our best to do better next time. Once again thanks for your stay.

4/10 - Kém

Kris

Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Parking lot so full of potholes it looked like a war zone. Building dilapidated and dirty sheets with other peoples hair on them.
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 16/05/2024
Dear Kris,Thanks for your stay with us and thanks for letting us know about your stay. I am very sorry that we did not meet your expectations. Had we known your concerns while you were with us, we would have addressed to your satisfaction. I regret that we missed the opportunity to make it right. We will do our best to do better next time. Once again thanks for your stay.

10/10 - Xuất sắc

Chuck

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 16/05/2024
Dear Chuck,Thans for your stay with us and thanks for taking time to let us know about your stay. Thanks for your generous feedback, also many thanks for giving us highest rating, this means a lot to us. Here at Americas Best value Inn we work as team and try to meet th expectations and strive to make our guest's stay as comfortable as possible. Hope to see you next time . Once again thank you very much.

10/10 - Xuất sắc

Melvin

Well maintained, great staff.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 16/05/2024
Dear Melvin,Thans for your stay with us and thanks for taking time to let us know about your stay. Thanks for your kind words and generous feedback, also many thanks for giving us highest rating, this means a lot to us. Here at Americas Best value Inn we work as team and try to meet th expectations and strive to make our guest's stay as comfortable as possible. Hope to see you next time . Once again thank you very much.

10/10 - Xuất sắc

Lixia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like this hotel. The front desk and the staff are friendly. The room is very reasonable price. The staff clean the rooms every day.
Lưu trú 13 đêm vào Tháng 4, 2024
Manager trả lời vào 16/05/2024
Dear Lixia,Dear Gerardo,Thans for your stay with us and thanks for taking time to let us know about your stay. Thanks for your kind words and generous feedback, also many thanks for giving us highest rating, this means a lot to us. Here at Americas Best value Inn we work as team nd try to meet th expectations and strive to make our guest's sty as comfortable as possible. ope to see you next time . Once again thank you very much.

4/10 - Kém

Ashley

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Not the cleanest place and the "continental breakfast" was a joke. But I guess you get what you pay for. Would not recommend AT ALL and will DEFINITELY NOT stay there again.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 10/05/2024
Dear Ashley, Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

6/10 - Được

Kelly

Đi cùng gia đình
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room smelled strongly of smoke.
Lưu trú 2 đêm vào Tháng 5, 2024
Manager trả lời vào 10/05/2024
Dear Kelly, Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay.Had we known your concern while you were here with us, we would have gladly addressed the issue. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 - Tốt

Aaron

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
Stay was ok. The continental breakfast was underwhelming. Not much in choice
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 12/05/2024
Dear Aaron, Thanks for letting us know about your recent stay. I am sorry that our breakfast did not meet your expectations. We at Americas Best Value Inn do our best to make our guests stay as comfortable as possible. I assure you that we will do our best add more value to our guests experience. Hope to see you on your next visit to this area. Once again thanks for your recent stay with us.

10/10 - Xuất sắc

Nicole

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect for when you have an early flight the next day. No complaints!
Lưu trú 1 đêm vào Tháng 5, 2024
Manager. trả lời vào 10/05/2024
Dear Nicole,Thanks for your stay with us & taking time to let us know about your recent stay, also we appreciate giving us 5 Star rating, this means a lot to us. Here at Americas Best Value Inn we work as a team, we try to meet the expectations and strive to make our guest's stay as comfortable as possible. Hope to see you next time. Once again thank you very much.

6/10 - Được

Jeff

Đi cùng bạn đồng hành
Không thích: Tiện nghi, dịch vụ
Average at best but no real issues.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 25/04/2024
Dear Jeff,Thanks for your recent stay with us, also thank your for taking time to review your last stay with us. Here at Americas Best Value Inn we work as a team and try to meet the expectations and strive to make our every guest's stay as comfortable possible. Hope to see you next time. Once again thank you very much.

10/10 - Xuất sắc

carey

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
You get what you pay for. There were no issues with checking in or the stay. It was close to the venue where I was going. This is a motel. It is pretty run-down and is an in-and-out type of place if you get my drift.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 20/04/2024
Dear Carey,Thanks for your stay with us & taking time to let us know about your recent stay, also we appriciate giving us 5 Star rating, this means a lot to us. Here at Americas Best Value Inn we work as a team, we try to meet the expectations and strive to make our guest's stay as comfortable as possible. Hope to see you next time. Once again thank your very much.

6/10 - Được

Dylan

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Checking in was terrible. Expedia wouldn’t send the hotel the money I paid for the room so after sitting in the car for two hours and trying to get ahold of someone from Expedia , Expedia was able to do their job and send over my card info to the hotel, will be searching else where before trying Expedia again.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 08/04/2024
Dear Dylan,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry there was an issue with your checkin because of the reservations detail from Expedia. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

4/10 - Kém

LISA, UNIONTOWN

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Rooms dirty, dog parking in room below all night.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 30/03/2024
Dear Lisa,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 - Tồi

Bradin

Đi theo nhóm, Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ
was not able to change to a different room instead of business room wanted to change to two twin 1 room
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 29/03/2024
Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.Management @ ABVI Coraopolis PA

4/10 - Kém

Debbie

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very noisy, dog barking nearby, traffic racing in parking lot, TV reception poor.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 26/03/2024
Dear Debbie,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 - Tốt

Robyn

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
A good budget choice
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 21/03/2024
Dear Robyn,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

4/10 - Kém

Lehann

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The tv was in bad condition. It wasnt good and we are not that picky.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 13/03/2024
Dear Lehann,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, had we known these concerns after checking in, we would have addressed them to your satisfaction. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

4/10 - Kém

Norb

Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 23/02/2024
Dear Norb,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 - Tồi

Shelby

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 19/02/2024
Dear Shelby,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, had we known these concerns after checking in, we would have addressed them to your satisfaction. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 - Tồi

lucy

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was filthy, floors were not swept or vacuumed. Burn holes all over bedding, weird substances on the dresser and all over the tv remote. When we asked for more towels we were given towels with hair embedded into them. Yes it's cheap, but it was actually disgusting just spend a little more money on a different hotel.
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 06/02/2024
Dera Lucy,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 - Tốt

Phillip

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Manager trả lời vào 06/02/2024
Dear Phillip,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

2/10 - Tồi

Khách đã xác thực

Khách đi công tác
I called prior to booking askibg about the shuttle service. I told the gentleman at the front desk I had to be at tbe Airport by 4am. He assured me, not a problem. When we arrived to check in , I asked the person at the front desk to be sure about the shuttle. They said the service wont start until 4, probably get there 4:30. So we ended up having to stay at the airport. Now trying to figure out how to get my money back
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 25/01/2024
Dear Guest,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. In regards to our Shuttle Service to and from Pittsburgh Airport, we do have service timings on Expedia & Hotels.com website stating as under, “Parking and transportation•Free roundtrip airport shuttle from 4:00 AM to 1:00 AM” I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 - Tốt

Linda

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Breakfast was minimal
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 18/01/2024
Dear Linda,Thanks for taking the time to let us know about your stay with us, also thanks for giving us high rating. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry, you were not full satisfied with our breakfast choice, we do meet our Brand standard requirement. Our Breakfast Bar consists of 2 kind of breads, Butter, Jelly 2 kinds of Pastries, Coffee, Tea, Milk, 3 Verities of Juices. 2 Types of Cereals, verities of Yogurt, 2 types of Fruit. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

4/10 - Kém

Valerie Joyce

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ
The staff is helpful in picking us up from the airport at midnight. But the sheets are dirty (there are visible stain marks and hair on the bed) The bed sheets feels itchy when we stayed overnight.
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 26/12/2023
Dear Valerie,Thanks for taking time to review your last stay with us. We do our best to make our guests stay comfortable. After reviewing your concerns with my staff, I found out that you have not raised any of such concerns during your stay with us. Had we known these concerns while you were with us, we would have gladly addressed those to your satisfaction, I am sorry for the inconvenience. I regret that you were not satisfied during your last visit with us.

2/10 - Tồi

Valentyna

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel promlsed a free shuttle from airport to the hotel but did not provide it. It was awful
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 18/12/2023
Dear Valentyna,I am sorry about this, but we do provide shuttle service to and from Pittsburgh International airport from 4:00 AM until 1:00 AM in the night. Only way we could have missed you if your request was out of these service hours. I apologies for the inconvenience.

2/10 - Tồi

Kateri

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Save your money , Go somewhere else
Staff very rude and dismissive. Shuttle service was not explained at all. Hotel is very out dated
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 16/12/2023
Dear Kateri,I am very sorry to read in your comments, you say that; ‘Shuttle service was not explained at all’.On the contrary please refer to our 3 messages (in detail) sent to your inbox on Expedia account in response your message inquiring about, ‘4am Shuttle to the airport, extended parking, and a late check-out’.We provided you the information in detail about extended parking, timings of the shuttle service, how to book a ride from the hotel to the airport and how to request shuttle from the airport to back to the hotel in detail.I deeply regret that our detailed written response to your request was not to your satisfaction.I am very sorry for the inconvenience.

4/10 - Kém

Sencun

Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Even no coffee machine in the room (203). The heat radiator is so noisy when operating, a big sound like someone hitting on the metal every second, so disrupting to sleep. The shuttle ride is okay (it picks up passengers from multiple hotels in different directions of the airport, so it may take longer time than necessary (I was told it's 15 minutes) . The instructions for riding shuttle were a bit confusion. In the day time, one needs to tell the help desk 2 hours ahead of time, otherwise there might not be one. I was not told about such things when checking in.
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 16/12/2023
Dear Sencun,Thank you for taking the time to share your feedback regarding your experience with us.We want to let you know that we appreciate you sharing your thoughts and we deeply regret that we were unable to meet your expectations at this time.Our Continuous Improvement team is monitoring customer feedback for improvement opportunities to better serve our customers. Please be assured that we will use your comments to gain a deeper understanding of what we should focus on in the future.Again, thank you for sharing your perspective with us.

2/10 - Tồi

mariam

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 09/12/2023
Dear Mariam,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

8/10 - Tốt

Javier

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
El trato del persinal es muy fruo, aunque NO estan obligados a saludar y creo eso haria una estanciamas cordial, mas
Lưu trú 3 đêm vào Tháng 12, 2023
Manager trả lời vào 05/12/2023
Dear Javier,Thanks for your stay with us & taking time to let us know about your stay & also giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

2/10 - Tồi

Scott

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Did this once already
Manager trả lời vào 14/11/2023
Dear Scott,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.

2/10 - Tồi

Scott

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Out dated, stains, feces smeared on side of toilet
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 13/11/2023
Dear Scott,Thanks for taking time to review your last stay with us. We do our best to make our guests stay comfortable. After reviewing your concerns with my staff, I found out that you have not raised any of such concerns during your stay with us. Had we known these concerns while you were with us, we would have gladly addressed those to your satisfaction, I am sorry for the inconvenience. I regret that you were not satisfied during your last visit with us.

4/10 - Kém

Mark

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, nhân viên & dịch vụ
This place was quite and there was no bugs from what I could see but there were a few things that didn’t sit well with me and that was the bed sheets were dirty there were a lot of stains underneath the mattress as well as on the blankets. Also the heat did not work that well at all
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 13/11/2023
Dear Mark,Thanks for taking time to review your last stay with us. We do our best to make our guests stay comfortable. After reviewing your concerns with my staff, I found out that you have not raised any of such concerns during your stay with us. Had we known these concerns while you were with us, we would have gladly addressed those to your satisfaction, I regret that we missed the opportunity to make it right. I am sorry for the inconvenience.

10/10 - Xuất sắc

Pastor Allan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good stay for the price
Lưu trú 4 đêm vào Tháng 11, 2023
Manager trả lời vào 13/11/2023
Dear Mr. Allan,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 - Tốt

Thomas

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 08/11/2023
Dear Thomas,Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 - Tốt

Emily

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 07/11/2023
Dear Emily,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind sentiments & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

10/10 - Xuất sắc

michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2023
Manager trả lời vào 07/11/2023
Dear Michael,Thanks for your stay with us & taking time to let us know about your stay & giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 - Tốt

Melissa, Erie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy and bright parking lot looked and felt safe the worst part were the pillows very flat and only 3 the TV was a little fuzzy but would definitely stay again
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 07/11/2023
Dear Melissa,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Sorry about the pillows, we would have loved to provide better pillows had we known. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

6/10 - Được

Robert

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Dirty toilet
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 04/11/2023
Dear Robert,Thanks for your stay with us & taking time to let us know about your stay with us this means a lot to us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry about the toilet issue, apologize for the inconvenience. Hope to see you next time. Once again Thank You very much.

8/10 - Tốt

JUAN

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
It’s a budget friendly option so you get what you pay for. Only grief is with the shuttle service. On every sign we saw notice was asked for 2hrs advanced notice to set it up, when we got to the counter they asked for 24hrs advanced notice. We had to get an Uber because of that. The place is far from new but clean with a/c and hot water.
Manager trả lời vào 31/10/2023
Dear Juan,Thanks for your stay with us & taking time to let us know about your stay & also thank you for giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

10/10 - Xuất sắc

maximiliano

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 30/10/2023
Dear Maximiliano,Thanks for your kind & encouraging review, we are glad that you enjoyed your stay. this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

6/10 - Được

Ashley

Đi theo nhóm, Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ
The room was not very clean. Walls was dirty and old food was found by the heater/ac unit. Not enough wash clothes or towels for three people.
Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 30/10/2023
Dear Ashley,Thanks for taking time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay. We regret that we missed the opportunity to make it right. We are working on to make positive changes. Hope to do better on your next visit. Thanks for your stay.

8/10 - Tốt

Kenneth Buettner

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was close to highways and dining
Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 30/10/2023
Dear Kenneth,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 - Tốt

Thomas

Khách đi công tác, Đi cùng bạn đồng hành
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Check in person was friendly.
Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 30/10/2023
Dear Thomas,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words for our team member & giving us high rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

8/10 - Tốt

Marilyn

Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 14/11/2023
Dear Marilyn,Thanks for your stay with us & taking time to let us know about your stay & also thank you for the kind words & giving us highest rating, this means a lot to us. Here at Americas Best Value Inn, we all work as a team, we try to meet the expectations and strive to make our every guest's stay as comfortable as possible and. Hope to see you next time. Once again Thank You very much.

4/10 - Kém

Mark

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Burn holes in comforter floor in room was dirty
Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 23/10/2023
Dera Mark,Thanks for taking the time to let us know about your stay with us. Here at Americas Best Value Inn, we all work as a team, and we strive to make our every guest's stay as comfortable as possible. I am sorry you were not fully satisfied with your stay, had we known these concerns after checking in, we would have addressed them to your satisfaction. I regret that we missed the opportunity to make it right. Hope to see you next time, we will do our best to meet your expectations. Thanks.