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Nhận xét về Wingate by Wyndham Cranberry

2.5 out of 5
Wingate by Wyndham Cranberry
210 Executive Dr, Cranberry Township, PA

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 476/1002 nhận xét" "
Đánh giá 8 - Tốt. 294/1002 nhận xét" "
Đánh giá 6 - Được. 109/1002 nhận xét" "
Đánh giá 4 - Kém. 78/1002 nhận xét" "
Đánh giá 2 - Tồi. 45/1002 nhận xét" "

8,4/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Sharon

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Couldn’t regulate water temp in shower. Thin walls so heard conversation/fight at 4 am in neighboring room.
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 24/05/2024
Dear Sharon, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

2/10 - Tồi

Luke

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 24/05/2024
Dear Luke, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

4/10 - Kém

Franklin

Đi cùng gia đình
Bugs in room, AC wasn’t working right,no sugar or cream for coffee. Noisy in hallway. Alotcof kids there
Lưu trú 2 đêm vào Tháng 5, 2024
GM trả lời vào 20/05/2024
Dear Franklin,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerel

10/10 - Xuất sắc

Kelley

Thích: Sạch sẽ
Lưu trú 4 đêm vào Tháng 5, 2024
GM trả lời vào 20/05/2024
Dear Kelley,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 - Xuất sắc

Scotti

Đi cùng thú cưng
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was nice. The room was very comfortable and nicely decorated.
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 17/05/2024
Dear Scotti,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 - Xuất sắc

Frank

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the property was very presentable. My wife felt like I cared about her because the property was clean and beautiful.
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 15/05/2024
Dear Frank, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

2/10 - Tồi

eli

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Poor costumer service
GM trả lời vào 13/05/2024
Dear Eli,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that_. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 - Tốt

Marie

Đi cùng thú cưng
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff are wonderful. The TV service sucks. Channels go in and out randomly.
Lưu trú 7 đêm vào Tháng 5, 2024
GM trả lời vào 13/05/2024
Dear Marie, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

6/10 - Được

Bruce

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A lot of kids ruunning in the hall. Breakfast was not the best.
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 06/05/2024
Dear Bruce,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 - Xuất sắc

Liz

Đi cùng bạn đồng hành
Will stay here again.
Lưu trú 1 đêm vào Tháng 5, 2024
GM trả lời vào 06/05/2024
Dear Liz, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 - Tốt

john

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff and clean rooms
Lưu trú 3 đêm vào Tháng 4, 2024
GM trả lời vào 06/05/2024
Dear John, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 - Tốt

Chris

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to stay, only non issue issue was the pack of young people that were partying in the hall at 2:30 am. After a long day we were exhausted and slept through it but I’m certain others may have had a problem with it.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 02/05/2024
Dear Chris,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Sheila

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The night staff was not as accommodating as the day staff at the front desk.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 02/05/2024
Dear Sheila, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Angie

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Your girl, Chevrolet, took care of EVERYTHING!!! She is amazing! Great breakfast, very clean and they’re so accommodating!! We will be back!
Lưu trú 2 đêm vào Tháng 4, 2024
GM trả lời vào 29/04/2024
dear Angie, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Sharon

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice room and comfortable bed.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 29/04/2024
Dear Sharon,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - Tốt

Sandra

Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Proximity was very good. Rooms clean. It was very noisy from the room next to me. There was an odor in the room and hallway like a wet dog.
Lưu trú 3 đêm vào Tháng 4, 2024
GM trả lời vào 22/04/2024
Dear Sandra,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Linsay

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Room was dirty and smelled like vomit. Went to target and bought Clorox wipes, Lysol spray, a plug in air freshener, and new sheets and a blanket. And the room still smelled. Wouldn’t have felt comfortable laying on the sheets in the room.
Lưu trú 3 đêm vào Tháng 4, 2024
GM trả lời vào 20/04/2024
Dear Linsay, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

10/10 - Xuất sắc

Laila

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good value for $
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 20/04/2024
Dear Laila, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Edd, Gravenhurst

Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 13/05/2024
Dear Edd,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 - Tốt

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy check in.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 20/04/2024
Dear Michael, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

jessica

Thích: Sạch sẽ, nhân viên & dịch vụ
Hotel is old and needs upgrading - the door to my room had chunks of wood missing as if someone had previously tried to break the lock. Wall paper is peeling off the walls in the hallways… smells of chlorine and mildew.
Lưu trú 2 đêm vào Tháng 4, 2024
GM trả lời vào 19/04/2024
Dear Jessica,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 - Tốt

Kerry

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Inside the hotel, everyone and everything was fine. The parking lot was adequate but full if you came in late. My only complaint would be something they can’t change anyway. The building was right next to I-76 on the back side, and I was in the corner closest to it on the back side of the building, 4th floor, so I could hear all of the turnpike traffic at night. A white noise app on my phone helped since the room hvac fan only ran when heating or cooling.
Lưu trú 2 đêm vào Tháng 4, 2024
GM trả lời vào 18/04/2024
Dear Kerry,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 - Tốt

linda

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Regretfully, it is evident that this was formerly a lovely hotel that is gradually deteriorating as a result of neglect. From a cursory glance, the room appears pleasant; however, there were crumbs on the desk chair and coffee drippings on the desk area. The constant drip from the faucet has left the tub wet. The person at the front desk was polite. I frequently go in this direction and stay in Cranberry once a month, so I'm hoping that things will become better.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 18/04/2024
Dear Linda,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

2/10 - Tồi

Steve

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I tried to cancel the day before the cancel period ran out. Didn't get a hold of anyone they could help me. Got charged for the room after finally getting a hold of someone the day of but wouldn't help me out.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 15/04/2024
Dear Steve, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 - Xuất sắc

Rebecca

Đi theo nhóm
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was easy to find close to shopping. shar at the front desk was awesome.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 15/04/2024
Dear Rebecca, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 - Xuất sắc

Anthony

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 11/04/2024
Dear Anthony, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 - Xuất sắc

Christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nicely done. A good visit. Quiet.
Lưu trú 2 đêm vào Tháng 4, 2024
GM trả lời vào 11/04/2024
Dear Christopher,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 - Xuất sắc

Theresa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean rooms and nice breakfast.
Lưu trú 3 đêm vào Tháng 4, 2024
GM trả lời vào 11/04/2024
Dear Theresa,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 - Được

Christian Joseph, Tacoma

First time back here in two years.. definitely needs some updating. Thin doors, as you can hear everything going on outside
Lưu trú 3 đêm vào Tháng 4, 2024
GM trả lời vào 11/04/2024
Dear Christian, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

4/10 - Kém

Mary

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ
The room we stayed in had a pull out sofa bed, but there were not three towels nor was there an extra pillow for the bed. These were provided but we had to go to the desk to request them. The breakfast staff was totally overwhelmed by the full house of guests for the eclipse, and so there was not enough food (Yoghurt, eggs, potatoes, juice, etc) for all of the guests. In addition, the floor was coated with syrup at the entrance to the other food area because of the placement of the waffle machine and syrup dispenser.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 09/04/2024
Dear Mary, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

James

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lots of parking, I have a large truck and am always worried about having a large enough lot that is safe. Check in was quick and easy, rooms weren’t the “newest” but they were clean and comfortable. My only complaint was that both bed frames made a lot of noise every time you rolled over. Breakfast was also good.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 08/04/2024
Dear James,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 - Tồi

DAVID

Đi cùng gia đình, Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I did not like that I paid for the stay and did not stay. I called Saturday morning at 8 and explained why I could not come but the hotel did not care. They took my money and gave me nothing. I will never stay here.
Lưu trú 1 đêm vào Tháng 2, 2024
GM trả lời vào 08/04/2024
Dear David, Thank you for taking the time to share with us your experience. I do apologize for what happened with your reservation but I just want to explain to you that when you make reservation with third party you have to cancel with them. Thank you for booking with us and best regards.

2/10 - Tồi

Jennifer

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
This was just a quick overnight on our way to our destination. Upon arrival, my son and I checked in, brought our stuff to the room and rested a few minutes to decide what to do for dinner. There were no menus for neighboring restaurants in the room so I decided to go down to the lobby to figure out what our options were, and I needed to grab something from the car. Stopped at the front desk and asked if they had any recommendations and was then waved towards a place where they had some menus at the end of the counter. I then asked if the building next door was a restaurant and if so what kind of food was offered. Woman said “just regular food, American” in an annoyed tone. Very unfriendly. Went to my car. Noticed a cop car out front and by the time I turned around after getting what I needed from the car there was a 2nd cop car. I stopped at the front desk and asked if something was going on and was abruptly told in a rude manner “the police are handling it”. To which I responded I would like to know if there’s something I need to be concerned about. And then I was told the police are handling it again. This was unacceptable since I had just checked into this hotel with my child. The main disappointment was when I was about to go to sleep, pulled the bed cover down and discovered hair all over the sheets. Someone did come up to change them but it took a while and I was exhausted. Very unpleasant experience.
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 11/04/2024
Dear jennifer, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - Tốt

Bobae

Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 29/04/2024
Dear Bobae,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Sherie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 09/04/2024
Dear Sherie,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 - Xuất sắc

Dianne

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
GM trả lời vào 08/04/2024
Dear Diana, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 - Tốt

Deborah

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Staff nice. Breakfast good. Pool and whirlpool great. Kid friendly - but that's the down fall. Kid's drawings on the walls. Kids with not the proper supervision beat up parts of the hotel. Needs something matience on titles and bathroom. Building on the outside looked nice. Near industry but also walking distance from food and shopping.
Lưu trú 2 đêm vào Tháng 3, 2024
GM trả lời vào 08/04/2024
Dear Deborah,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 - Xuất sắc

Angela

Lưu trú 2 đêm vào Tháng 3, 2024
GM trả lời vào 20/04/2024
Dear Angela,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Michael

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great homebase. I enjoyed the hot tub and pool when the day's work was done and it was time to relax
Lưu trú 2 đêm vào Tháng 3, 2024
GM trả lời vào 29/03/2024
Dear Michael,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Debbie

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Smells like marijuana as soon as you walk in and in the hallway. We had to ask for a different room because it smelled of cigarette smoke. The front desk accommodated that request without question. Everything was clean and orderly but the hot tub was not just out of order, it was bubbling green water- they may consider emptying it or covering it.
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 29/03/2024
Dear Debbie, Thank you for taking the time to share with us your experience on your recent stay. we do apologize for the smell inconvenience but please rest we will take the right actions and make sure this matter is taking care of. Thank you for staying with us and we hope to see you soon.

10/10 - Xuất sắc

Tanis

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel, unfortunately hot tub was out of service, but the rest of our stay was good! Staff was grand welcoming, room was lovely and the bed was comfy!
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 29/03/2024
Dear Tanis,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - Tốt

Jonathan

Thích: Nhân viên & dịch vụ
The property was low, low quality, but the staff were decent
Lưu trú 3 đêm vào Tháng 3, 2024
GM trả lời vào 29/03/2024
Dear Jonathan, Thank you for taking the time to share with us your experience regarding your stay here at the Wingate Cranberry twp. we are very pleased that you had a good stay and everything went well for you. thank you for staying with us and we hope to see you soon.

2/10 - Tồi

Marcadies

Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 29/03/2024
Dear Marcadies, Thank you for taking the time to share with us your experience on your recent stay. we do apologize for the smell inconvenience but please rest we will take the right actions and make sure this matter is taking care of. Thank you for staying with us and we hope to see you soon.

10/10 - Xuất sắc

Benjamin

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Shavelle (spelling?) at the front desk was amazing! Her customer service is second to none. Five Star service!!
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 29/03/2024
Dear Benjamin, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 29/03/2024
Dear Daniel, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Elizabeth

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Having Primantis next door was very convenient.
Lưu trú 2 đêm vào Tháng 3, 2024
GM trả lời vào 23/03/2024
Dear Elizabeth,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a wonderful stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

Mark

Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 08/04/2024
Dear mark, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 - Xuất sắc

Donald, Milton

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very quick, friendly check in. Room excellent, clean, nicely furnished. Will definitely be back. Very close to ALDI, Giant Eagle, Marshalls, Costco. Perfect location.
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 18/03/2024
Dear Donald,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - Được

Linda

Đi cùng gia đình
I reserved 2 rooms. Our room #328 was ok. Our daughter was in #313. She said the sink had little hairs in it from a previous person shaving and the headboard of the bed was very dusty.
Lưu trú 2 đêm vào Tháng 3, 2024
GM trả lời vào 18/03/2024
Dear Linda,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - Xuất sắc

David

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent value for an overnight hotel, room was clean and beds were fresh and comfortable. Well stocked breakfast bar.
Lưu trú 1 đêm vào Tháng 3, 2024
GM trả lời vào 14/03/2024
Dear David, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.