Mặt tiền nơi lưu trú - ban đêm

Nhận xét về Historic Cary House Hotel

3 out of 5
Historic Cary House Hotel
300 Main Street, Placerville, CA

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 451/1001 nhận xét" "
Đánh giá 8 - Tốt. 334/1001 nhận xét" "
Đánh giá 6 - Được. 109/1001 nhận xét" "
Đánh giá 4 - Kém. 63/1001 nhận xét" "
Đánh giá 2 - Tồi. 44/1001 nhận xét" "

8,6/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

7,2/10

Tiện nghi, dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Allison

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Lance, RANCHO CUCAMONGA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 25/05/2024
Hello Lance,Dear guest, we are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another exceptional stay at our hotel.

10/10 - Xuất sắc

Louise

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent experience of an old time hotel.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 17/05/2024
Hello Louise, We are pleased to hear that you had an excellent experience at our traditional hotel. Your feedback is greatly appreciated. Thank you for sharing your thoughts with us.

4/10 - Kém

Todd

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place was TERRIBLE! The desk clerk was passed out on the lobby couch, the bed comforter had stains, there was dirt running down the walls, paint peeled off the bathroom vanity, and filthy light fixtures. However, the room was newly painted, evident by the painters tape still stuck to the ceiling and paint on the fridge.
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 13/05/2024
Hello Todd, We appreciate your feedback and apologize for the experience you had. Your comments will be shared with the appropriate team members for further review. Should you wish to discuss your stay further, please contact our management team directly for assistance.

10/10 - Xuất sắc

Jene'e

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
History!!! Not every place makes you feel something, but this one does. It’s like you stepped back in time.
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 10/05/2024
Hello Jene'e,We are delighted to hear that our hotel left a lasting impression on you, evoking a sense of history and uniqueness. Your feedback is truly appreciated as we strive to provide memorable experiences for all our guests. Thank you for choosing to stay with us.

8/10 - Tốt

Sherry

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
This was our first stay here. The staff at check in was less than friendly or helpful. Nothing but negative things to say.Our room was clean and a nice size. The hotel was relaxing and quiet. So easy to walk to so many dining, drinking and shopping options. Beds were comfortable. We will be back for sure!
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 10/05/2024
Hello Sherry, We appreciate your feedback on your recent stay at our hotel. We're glad to hear you found your room clean and spacious, and enjoyed the relaxing and quiet atmosphere. It's great to know you found the location convenient for exploring dining, drinking, and shopping options. We hope to welcome you back soon for another enjoyable stay!

8/10 - Tốt

LESLIE

Thích: Sạch sẽ, tiện nghi, dịch vụ
Cool old historical hotel.
Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 07/05/2024
Hello LESLIE, We are pleased to hear that you appreciated the historical charm of our hotel. Thank you for taking the time to share your feedback with us. We hope you had a lovely stay and that you made some great memories during your visit.

4/10 - Kém

Katherine

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Decades old carpet. Do not go barefoot! Could be charming if carpets were replaced & decor was updated.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 07/05/2024
Hello Katherine, We value your feedback and will share your comments with our team for review. We strive to provide a comfortable experience for all our guests and will take your suggestions into consideration for future improvements.

10/10 - Xuất sắc

Robert

Lưu trú 4 đêm vào Tháng 4, 2024
Manager trả lời vào 22/05/2024
Hello Robert,We are thrilled to hear that you had an excellent experience at our hotel! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 - Tốt

Leo, Brownsdale

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is an historical site and the surrounding area is very interesting. An old historical mining town with a lot of history. The hotel was a super spot to stay and supposedly haunted. Well they were just as nice as the staff was.
Manager trả lời vào 01/05/2024
Hello Leo, We're delighted you enjoyed the historical surroundings during your stay with us. Our team takes great pride in providing exceptional service to all our guests. Should you have any further feedback or wish to share more about your experience, please don't hesitate to get in touch with us.

8/10 - Tốt

Cheryl

Lưu trú 2 đêm vào Tháng 4, 2024
Manager trả lời vào 17/05/2024
Hello Cheryl, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

10/10 - Xuất sắc

Cheryl

Đi cùng gia đình và trẻ nhỏ
Great antiques, walking distance to everything
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 26/04/2024
Hello Cheryl,We're thrilled to hear you enjoyed our hotel's unique antiques and convenient location. We strive to provide a memorable experience for all our guests. Should you have any further feedback or require assistance, please don't hesitate to reach out to our management team directly.

8/10 - Tốt

Harrison, Gallup

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Historic, charming
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 26/04/2024
Hello Harrison,We are delighted to hear that you found our hotel historic and charming. Your feedback is greatly appreciated. We hope to welcome you back in the future to experience more of our unique atmosphere and hospitality.

8/10 - Tốt

Erik

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 25/04/2024
Hello Erik, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 - Tốt

Jennifer

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
PROS: Very easy check in and check out process. The parking was close by and so many places to shop, eat and drink within walking distance. All around perfect location and The room was clean. The main area has museum like display dating to the 1800s. CONS: The bed was EXTREMELY uncomfortable. I know the building is historic but you'd think they would update the beds periodically. The walls were so thin, you could hear other guests talking in the hallway and in their rooms. The security lock was broken. The room was tiny with a tiny bathroom and no full length mirror or vanity really. If the bed was better, i would definitely stay here again. So until or if they do something about that, i will have to book reservations somewhere else, unfortunately. But if you're passing by, definitely stop in to check it out. It's got a lot of history. And Placerville is a great place to visit!
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 20/04/2024
Hello Jennifer,We appreciate your detailed feedback on your recent stay with us. It's great to hear you enjoyed our convenient location, easy check-in process, and the cleanliness of our rooms. We're glad you had the chance to explore the historic displays in our main area as well. Your comments on the bed comfort, soundproofing, room amenities, and security are duly noted for future improvements. We hope to have the opportunity to welcome you back in the future so you can experience the changes firsthand. If you're ever in the area, do stop by to enjoy the rich history of our hotel and the vibrant surroundings of Placerville.

10/10 - Xuất sắc

Robert

Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 07/05/2024
Hello Robert,We're thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 - Tốt

Robin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bed was very comfortable, roomy area. Nice decor
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 13/04/2024
Hello Robin,We're pleased to hear you found our beds comfortable and enjoyed the roomy layout and decor during your stay. We strive to provide a cozy and welcoming atmosphere for all our guests to enjoy their time with us. Your feedback is valued, and we hope to welcome you back for another pleasant experience with us.

10/10 - Xuất sắc

Cathy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Placervile is a historic town and will be relished by history buffs . We came here to visit family and participate in a golf tournament at Cold Springs Golf Course. We stayed 2 nights at the Cary House which is perfectly located in downtown Placerville and has numerous restaurants, pubs and wine shops. If you come for shopping you won't be disappointed. Love the Cary House and. and ALL it has to offer.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 11/04/2024
Hello Cathy, We are delighted to hear that you enjoyed your stay at the Cary House in downtown Placerville and that you found the location convenient for exploring the town and its amenities. It's wonderful to hear that you appreciated the nearby restaurants, pubs, wine shops, and shopping opportunities. Your feedback is greatly appreciated, and we hope to welcome you back again in the future.

10/10 - Xuất sắc

Patricia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a very nice stay in this quaint town.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 09/04/2024
Hello Patricia,We are pleased to hear you enjoyed your stay in our charming town. Your feedback is truly appreciated as we strive to offer a pleasant experience to all our guests. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. Your satisfaction is our top priority.

8/10 - Tốt

Christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
160 year old hotel, beautiful lobby. Rooms are comfortable. Hotel doesn’t allow smoking. But my room had an odor of cigarettes. The hotel is haunted. Maybe the smoke came from a spirit.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 02/04/2024
Hello Christopher, We appreciate your feedback on our historic hotel and comfortable rooms. We strive to maintain a smoke-free environment and will look into the odor concern. Our hotel has a rich history, which some find adds to its charm. Thank you for staying with us.

10/10 - Xuất sắc

Michelle

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Wonderful place. Wish mattress was more comfy.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 31/03/2024
Hello Michelle,We appreciate your feedback and are delighted you found our hotel wonderful. Rest assured, we have noted your comments regarding the mattress for future considerations. Thank you for choosing to stay with us.

8/10 - Tốt

Fabiola

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My family and I spent our weekend at Placerville and stayed at the Cary House, we had a wonderful time! The staff was friendly and our rooms were clean and comfortable. We enjoyed looking at all the historic artifacts they have at the hotel.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 27/03/2024
Hello Fabiola,We are thrilled to hear that you had a wonderful time at Cary House Hotel in Placerville! Our staff takes great pride in providing a friendly atmosphere and maintaining clean, comfortable rooms for all our guests. It's great to know that you enjoyed exploring the historic artifacts during your stay. We hope to welcome you back again soon for another enjoyable experience.

8/10 - Tốt

Wendy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Love the history of this location.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 24/03/2024
Hello Wendy,We're pleased to hear you enjoyed our hotel's rich history. Feel free to reach out to our management for any further feedback or assistance.

10/10 - Xuất sắc

kenneth

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to stay.
Lưu trú 2 đêm vào Tháng 3, 2024
Manager trả lời vào 17/03/2024
Hello kenneth,We're delighted to hear that you enjoyed your stay with us. Thank you for choosing our hotel. We appreciate your positive feedback and hope to welcome you back in the future.

8/10 - Tốt

Lucas

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very old and unique, needs updating. hotel electrical can only support Heat in winter and AC in summer. Our 4th floor room was pretty warm and couldnt leave window open because of street noise.
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 14/03/2024
Hello Lucas, We appreciate your feedback on your recent stay with us. Our historic hotel's design does come with some limitations, including our heating and cooling systems. We recommend reaching out to our management for any concerns during your next visit to ensure a more comfortable stay.

8/10 - Tốt

Patricia

Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 31/03/2024
Hello Patricia,We are thrilled to hear that you had a pleasant stay with us! If you have any additional feedback to share, please do not hesitate to reach out to us so we can continue to improve our services. Safe travels!

10/10 - Xuất sắc

Gloria

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful historic buildings and rooms. Desk clerk was amazingly helpful
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 06/03/2024
Hello Gloria,We're delighted to hear you enjoyed our historic buildings and rooms, as well as the assistance provided by our desk clerk. Your positive feedback is greatly appreciated and we hope to welcome you back in the future for another memorable stay.

10/10 - Xuất sắc

Jeffrey

Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 24/03/2024
Hello Jeffrey,We are delighted to hear that you had an exceptional stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the near future!

4/10 - Kém

Trinity

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Manager trả lời vào 06/03/2024
Hello Trinity, We're sorry to hear you didn't fully enjoy your stay. Your feedback is valuable to us; please feel free to reach out to us with more details so we can address any issues you encountered. We hope we have the opportunity to better serve you in the future.

4/10 - Kém

Tai Hing

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
No desk service after 8 pm. Not enough electrical outlets near couch. One tv remote missing. Cannot watch tv in living room area.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 02/03/2024
Hello Tai Hing,We appreciate your feedback on the hotel services and facilities. For any future concerns, please feel free to contact our management team directly to address any issues thoroughly. Thank you for bringing this to our attention.

10/10 - Xuất sắc

Colleen

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It is a very charming historical hotel right in downtown. Fun little town
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 28/02/2024
Hello Colleen,We are delighted to hear that you enjoyed the charm of our historical hotel and the vibrant downtown area. We aim to provide a unique experience for our guests. Should you have any further feedback or if there is anything we can assist you with, please do not hesitate to reach out.

8/10 - Tốt

Derrick

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ski trip
Great town with lots of dining and libation offerings all up and down main Street.
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 28/02/2024
Hello Derrick,We are thrilled to hear you enjoyed the dining and entertainment options in our charming town. Your positive feedback is greatly appreciated and we hope to welcome you back again soon!

10/10 - Xuất sắc

Jolene

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a nice no place to hang around… the room was way too hot! We could not turn off the heat. That is my only complaint.
Manager trả lời vào 24/02/2024
Hello Jolene,We apologize that the room temperature did not meet your expectations during your stay. Guest comfort is important to us, and we appreciate your feedback as we continuously work to improve our services. Should you have any further concerns, please don't hesitate to reach out to our management team directly.

10/10 - Xuất sắc

Jeffrey

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 23/02/2024
Hello Jeffrey,Thanks for staying with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 - Xuất sắc

Matt

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 20/02/2024
Hello Matt,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 - Được

Jennifer

Khách đi công tác
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
I absolutely LOVED the area and the hotel was full of history and charm! It was great to walk out in the morning and head over to local coffee shops. The old-style elevator was awesome and the grand staircases were wonderful. The room was average, but large. The bed was super comfortable and everything was clean and working. I was located in a corner room that faced the main street, diagonally across from the bar. This is probably the worst room you could be in. The live music went right through the walls, the buildings made simple conversations outside the bar echo, and once it closed at 2am you have the drunks yelling. I didn't sleep the first or last night. Earplugs were useless. I had to plug headphones into my computer and put on music so just to drown out the noise. When I arrived for check-in no one was at the desk and there was a sign that they were assisting another matter and would be back shortly. The janitor ended up coming down, seeing me at the desk, and calling for help. The sign provided a phone number for immediate assistance but I assumed they would be right back.... This was the case most of the time.. a sign at the desk so I couldn't ask to switch rooms. So when in doubt, call the number because they won't be right back. Next time I am in the area, unfortunately, I will be finding a quieter place to stay.
Manager trả lời vào 17/02/2024
Hello Jennifer, Thank you for choosing our hotel during your recent visit to the area. We appreciate your kind words about the historical charm and convenient location. We apologize for any inconvenience you experienced with the noise from the nearby bar and street. We understand that this could affect the quality of your stay. We appreciate your feedback and will take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more peaceful experience.

10/10 - Xuất sắc

Millie

Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 22/03/2024
Hello Millie,We are excited to hear that you enjoyed your stay with us! Our team looks forward to welcoming you back soon for another outstanding experience.

8/10 - Tốt

John

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good experience
Lưu trú 3 đêm vào Tháng 2, 2024
Manager trả lời vào 13/02/2024
Hello John,Thank you for sharing your positive experience with us! We are delighted to hear that you had a good stay at our hotel. Guest satisfaction is our top priority, and we strive to provide excellent service and comfort to all our guests. We hope to welcome you back in the future for another enjoyable stay.

8/10 - Tốt

Bryce

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Manager trả lời vào 10/02/2024
Hello Bryce,Thank you for choosing to stay with us! We are glad to hear that you had a positive experience at our hotel. If you have any additional feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.

10/10 - Xuất sắc

Linda, Redwood City

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
If you want to feel like you are a part of history in old town Placerville this is the place to stay. Very clean and comfortable and a good price. Walk to all the stores bars etc. We had a great stay...would stay there again.
Lưu trú 1 đêm vào Tháng 2, 2024
Manager trả lời vào 09/02/2024
Hello Linda, Thank you for choosing our hotel for your stay in Placerville! We're delighted to hear that you found our property clean, comfortable, and conveniently located in the heart of old town. It's always a pleasure to provide a historical experience for our guests. We appreciate your positive feedback and hope to welcome you back in the future.

6/10 - Được

Susan

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Blinds in the room were missing the cord to pull them up. One blind was stuck half way down and needed the window blocked with a sofa cushion for privacy. Bathtub was missing non-skid surface, somewhat dangerous. Coffee pot was missing from the coffee maker. When the Placerville bars close it's a little noisy around 1 - 2am. Some lights missing in parking area behind the building.
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 09/02/2024
Hello Susan, Thank you for your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the blinds, bathtub, coffee pot, noise, and lighting in the parking area. We appreciate you bringing these concerns to our attention and we will review them with our team to ensure a better experience for future guests.

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
The hotel has 39 rooms andxwe were given the room across the hall from the 150 year old elevator, which passed by very frequently. The front desk was run by teenagers who disappeared in the evening the minute the last guest was checked in. There was no customer service. However the housekeeper was awesome. She helped us with several issues that we would normally expect the front desk to
Lưu trú 2 đêm vào Tháng 1, 2024
Manager trả lời vào 06/02/2024
Dear Guest, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback regarding the elevator noise and the front desk service. We will share your comments with the appropriate team members for their attention. Thank you for acknowledging the efforts of our housekeeper. We are glad she was able to assist you. We hope to have the opportunity to provide you with a better experience in the future.

8/10 - Tốt

Teresa

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I love this hotel
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 02/02/2024
Hello Teresa,Thank you so much for your kind words and for choosing our hotel for your stay. We're thrilled to hear that you had a great experience with us. We truly appreciate your support and hope to have the opportunity to welcome you back in the future.

10/10 - Xuất sắc

QINGQUAN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 29/01/2024
Hello QINGQUAN,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future!

10/10 - Xuất sắc

Dean

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 02/02/2024
Hello Dean,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We appreciate your support and hope to welcome you back in the near future.

10/10 - Xuất sắc

QINGQUAN

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 22/01/2024
Hello QINGQUAN,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future.

8/10 - Tốt

Amy

Đi cùng bạn đồng hành
It was like stepping back in time. The historical feeling of the building and surrounding area was fascinating. Expect an old building with dated fixtures and furnishings. This is not a Marriott or Hilton. Charming for being what it is. Will stay again.
Lưu trú 3 đêm vào Tháng 1, 2024
Manager trả lời vào 20/01/2024
Hello Amy, Thank you for choosing to stay with us and for sharing your experience. We're glad to hear that you appreciated the historical ambiance of our property and surrounding area. While our fixtures and furnishings may have a touch of nostalgia, we strive to provide a unique and charming experience for our guests. We look forward to welcoming you back again in the future.

10/10 - Xuất sắc

Hildi

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Such a cool old building. Nice rooms too!
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 17/01/2024
Hello Hildi,Thank you for your kind words about our historic building and the accommodations. We're glad to hear that you enjoyed your stay with us. Should you have any other feedback or if there's anything else we can assist you with, please don't hesitate to reach out to our management team.

10/10 - Xuất sắc

Jill

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Fun
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 16/01/2024
Hello Jill,Thank you for choosing our hotel for your stay. Your five-star rating is greatly appreciated. We are thrilled to hear that you had fun staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - Tốt

Elaine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The lobby is incredible with antique furnishings and stained glass windows. The room was styled in antique furniture and pictures. It’s lovely, however the floor was really slanted. The walls are thin so we heard people walking above us and people in the adjacent room showering. We were right next to the alley and heard commotion all night.
Lưu trú 2 đêm vào Tháng 1, 2024
Manager trả lời vào 14/01/2024
Hello Elaine,Thank you for sharing your feedback on your recent stay with us. We appreciate your compliments on our lobby's antique furnishings and stained glass windows. However, we apologize for any inconvenience caused by the slanted floors and thin walls that affected your stay. We strive to provide a peaceful environment for our guests, and we apologize for any disturbance caused by noise from neighboring rooms and the alley. We appreciate your understanding and hope to welcome you back in the future for an improved experience.