Khách sạn Plateau

"We were woken up by a guest threatening to kill another guest right outside of our room and when we called the front desk, the manager was incredibly dismissive of our safety concerns. We were told the guest was still in the hotel and if it happened again, police would be called. We expressed concern that the police were not called and that the guest remained in the building, however, the manager said it was “only a verbal dispute”. This type of behavior from guests is unsafe to other guests and...

"Room was clean as were the towels. We just felt this Hampton Inn needs a ‘refresh’ as paint was peeling off in the bathroom as well as the wall paper bubbling (room 417). Dings in the door…we believe it is an older Hampton…needs a refresh for sure. Breakfast was very good as the touch of ‘gift bag’with 2 bottles of water and in the morning complimentary cookies! Staff was friendly and helpful ( put our cooler freezer packs into a freezer ready for us in the morning for our next leg of our trip!)"

"All good"

"Room was great and spacious! Bed was comfortable. Television and channel options could use an upgrade."

"The staff were very informative and very helpful. The rooms smelt very clean and the beds were very comfy"

"Hotel was clean. The fastest check-in I've had. Convenient location to food and gas as well as the interstate. Quiet property and very clean, welcoming lobby. Room was perfect."

"Staff was excellent. Room could be a little cleaner, crumbs on dresser, bathroom counter were very small spacing on counter and over toilet."

"Nothing needs changed"

"Needs some work. Wall paper in the breakfast room and in our room 411 needs repair/replacing."

"One of the main reason we got the hotel was for the pool. It was closed over half the stay we were there. Also it is very out dated will not be going back"

"My room was excellent, and the staff was always helpful. The lounge/breakfast area was clean and well-stocked. The exterior of the building was well-maintained and inviting. The only thing I'd like addressed is the laundry area for guests. I have been staying at this hotel for the last four years, and the coin-op laundry has always been out of order. I normally stay for 4-5 days, and it would be very helpful to use the coin-up before my last night. Outside of that matter, the staff has always...

"Friendly staff. Nice restaurant and bar on premises. Clean and quiet room."

"Room Is brand new! Good food!"

"Traveling through on our way home. Clean, comfortable beds, would stay here again"

"Location was good. The room was clean. The breakfast was good. The only thing we thought was pretty marginal, was the TV picture / quality. But that was secondary because we didn’t drive down to the new River Gorge just to watch TV!—"

"Very clean, nice value"

"Everyone was super nice and helpful. Your end"

"The hotel is old which isn’t a problem but it’s I desperate need of a total renovation. It’s damp and there is mold everywhere. The staff was nice. It was okay for a one night stay as it was just to sleep and leave the next day. Even the floor felt damp to walk on. It didn’t feel extremely safe either."

"Everything was filthy. There was a pile of dirty towels outside by door at 9pm check in that stayed there all night. The hook lock for the door was broken. The bath mat was filthy. the carpets in the room and halls had not been vacuumed."

"Staff was great "