Search Hotels Near Plaza Bocagrande Commercial Center, Cartagena

"Amazing "

"perfect"

"This hotel is 10000/10. Location was perfect. Getsemani is right out the back door, if going to Rosario islands the port is across the street as well as the walled city and La Torre Del Reloj. The rooftop bar, food and view were excellent. The hotel was clean, cute and had a great breakfast buffet or you could order from a menu at the table. We received exceptional service and care from Luis Alfonso. He assisted us with everything from restaurant recommendations to booking us a taxi at 4 am for our early flight. I cannot say enough great things about Luis or GHL Arsenal. You will not regret staying here. If we were to come back to Cartagena we would stay here again. The concierge also booked us a Rosario island tour of our choice and the boat was big, beautiful and most importantly very safe. Compared to the boats used when booking tours through street vendors or the shops in town. Highly recommend booking with the hotel directly. "

"Very nice!"

"The quality of the room in its materials and furnishings is outstanding. Staff if kind and cordial. Location is great Will come back "

"The staff was nice but the place smelled terrible, basic hotel with minimal upkeep. Location is good to get to the island. I’d recommend trying somewhere else "

"Excellent hotel"

"I enjoy very much the Hotel"

"Me and my family’s review is based on our experience we had at the Hilton during our five nights stay here. We were in contact with the hotel prior to arrival and spoke to multiple employees and explain to them. We are travelling with kids under the age of six and need connecting rooms to our surprise at the time of check-in, they told us they did not have any connecting rooms and will have to give us separate rooms on different sides of the hotel. This was extremely frustrating after a 12 hour journey, especially after it was confirmed by the hotel in writing that we were going to get connecting rooms at Check In. The hotel manager at the time of the ship was extremely nice. They did offer us 50,000 Hilton points which covered the first night in separate rooms the front desk staff almost seems standoffish with Lil to very minimum interaction now for the hotel. This hotel is located 14 minutes from the famous world city this property definitely looks a lot better in the pictures and is deed. When advertised they showed tennis courts to our shop, we went downstairs to play and we’re hit with the bill of $$40 Canadian per hour, which made no sense but according to the people on the tennis court, the property did not own the tennis court the swimming pool we’re good. The food at the snack bar was decent. The beach was not the best. Water smelt like gas due to the big boats. The Hilton was a No for us. Please research before booking. "