Khách sạn Pleasant Plains

"Refrigerator in room did not work. Elevator was not working"

"We had never stayed at a Drury Inn before, but my brother recommended it as mid-trip stop between Arkansas and Wisconsin. The room was nice, clean, bed was comfortable. Staff was friendly. Eventhough we were on the freeway side the traffic noise was not noticeable during the night. Was not sure what expect for the dinner or hot breakfast buffet but it was definitely a perk. It was nice after a long drive to check in, eat dinner (chicken fajitas and nachos) and settle in for the night. Then...

"Great place"

"The AC worked well and there was a dehumidifier in the room which was nice. The rooms weren’t well maintained and definitely needed updating, especially in the bathrooms. The bed linens were clean, the service was good, it just needs updating. Not sure I’d stay there again until changes were made."

"an affordable option that is close to places to eat and easy to get to"

"Good location, clean, comfortable room and great staff."

"Plenty of parking and the staff was exceptionally helpful"

"waiting for room was not fun...rude girl by the desk."

"Room was nice and clean, beds were comfortable."

"The stay would have been better if the air conditioning unit wasn’t so loud. It made sleeping very difficult."

"Good customer service"

"This comment may not be true about all the rooms. Our room was outside of the main building (lavender room). The room had an old stained carpet that was not vacuumed at all during the time we were there. We know this because there were several dried leaves on the carpet from the day we arrived to the day we left. If you stay at the hotel for longer than a day, they do not clean the room unless it’s requested. We did request and they made the bed and put fresh towels but did not vacuum the...

"Solid hotel. Friendly helpful staff from check-in to restaurant staff. Highly recommend if in Springfield."

"The fact that the elevator was not working and after driving six hours and getting in at midnight then having to haul all the luggage up three flights of stairs it was not pleasant. The only thing the front desk person said was the manager did not want to pay a service call all weekend so it was not working did not help at all"

"Wonderful staff, great room, a totally great place to stay."

"Excellent value. Place old but clean"

"Large, really clean room, quiet location, a couple were trying to check in with a dog when I was coming in. Location was close to gas, food, a "Dollar Store" and 1 exit away from my next day event."

"Rooms were extremely clean. Location is convenient from restaurants. Plentiful options in breakfast."

"Room was clean, had extra cot in room. This was extremely uncomfortable, think time to update cot mattresses. Room was on first floor and first time noise from other travelers were an issue. Still would recommend hotel maybe an off night"

"Staff was very helpful. They answered questions, held my bags after checkout, scheduled and provided ride to train depot. Room was good. Food was very good at onsite restaurants (Lindsay's served breakfast and the pub and grill served lunch and dinner). One elevator was out of service and could have come in handy since the place was crowded."