Search Hotels Near Pleasantdale Chateau, Newark

"I can’t think of one nice thing to say about this Ramada. The entire property had a terrible odor. It was dark and dingy. Did not look clean at all. Stay away, Stay away Stay away!"

"This is an outstanding hotel. There is absolutely nothing to complain about. Staff were super friendly and helpful. "

"This is a good location and reasonably priced. Room was clean and spacious. Only small problem was checking in, as there was only one person at front desk and he was tied up on the phone with what sounded like a difficult customer. We waited several minutes before he could get us checked in, which was efficient. Otherwise fine."

"Nice size room and clean."

"My TV didn't work all 5 days I kept calling. Check in was a bit rough"

"Chocolate closet of free candy bars was a great surprise. Almond joys "

"Room did not match the pictures provided online, furniture was 30 years old and worn"

"I had a very disappointing experience at The MC Hotel, Autograph Collection. I booked a two-night stay but was forced to leave after just one night due to the conditions of my room. I was placed on what appeared to be a fully operational amenity floor, and it was extremely loud—so much so that I was unable to sleep at all. To make matters worse, I was assigned a handicap-accessible room without prior notice, which felt like an oversight given availability should have allowed for a better fit. When I checked out early, the front desk associate assured me that I would only be charged for one night and advised me to follow up with Hotels.com. Unfortunately, that turned into a frustrating cycle of back-and-forth, with each party redirecting me to the other. Eventually, Hotels.com went above and beyond to advocate on my behalf—but the hotel ultimately denied any adjustment. What’s most disappointing is the lack of accountability and customer care. After a 7-hour airport delay, we arrived exhausted, even shared our late-night food with the concierge, and still received a subpar experience in return. Being charged nearly $600 for a stay where I couldn’t even sleep—and had to leave early—is incredibly frustrating. Between the noise, the room placement, and the poor handling of a simple billing issue, this experience fell far below expectations. I would not return, nor would I recommend this property based on how this situation was handled."

"we love staying here and do every time we are in town. we can't find anything negative to say about them!"