"I'm not a stranger to small rooms. I've stayed in a pod hotel in NYC before, so I was prepared for a small space. It took me by surprise how small it actually was though. My daughter and I walked into our bunk bed room with our two small roller bags, and had difficulty closing the door. It was tiny! Because of the size of the bunk bed ladder, it was hard to even both sit on the bottom bunk. It felt like we were playing Tetris for the next 3 days... hard for both of us to exist in the room at the same time unless we were both laying in bed. We used the common space in the lobby to eat a few times, The rooms were very noisy. No matter where your room was, you could hear toilets flushing, the elevator dinging, TVs in surrounding rooms, everything. I bring a white noise machine and ear plugs to travel always, so it wasn't an issue for us, but would be for light sleepers. Thankfully we spent very little time in the rooms since we were busy exploring NYC. The bathrooms were ok. The female washroom had one closed stall and 2 showers. The all gender bathroom had 2 bathroom stalls and 2 showers. There was often a wait for the bathroom (including the one in the lobby area downstairs), but at least it was fairly clean. Showers were nice and warm, good water pressure. The mattresses were what I was most disappointed in. They were super springy. I could literally grab the springs through the cover, which made for an uncomfortable sleep. Overall stay was ok, in a great, safe neighbourhood."