"We recently visited Great Wolf Lodge in the Pocono Mountains, and overall we had a wonderful experience. It was especially nice to have a warm indoor water park during the cold weather. Most importantly, my 5-year-old daughter absolutely loved it and had an amazing time, which made the trip very worthwhile for our family.
The room itself was comfortable, although my wife did mention that she saw a cockroach in the bedroom. I personally didn’t see it, but it’s something the hotel should definitely pay attention to.
One disappointing part of the trip was the food at one of the restaurants on the first floor. The prices were quite high but the quality was not good. The steak we ordered medium-well came out almost completely burnt and very tough, and we even found something that looked like plastic in one of the kids’ menu items. I plan to leave a separate review for that specific restaurant.
Aside from that, the overall experience at Great Wolf Lodge was great and our daughter had an unforgettable time.
One important tip for other visitors: do NOT buy the waterproof phone pouch sold inside the water park. I purchased one there and used it, but water still got inside and my phone ended up getting damaged.
Despite those issues, we still had a really fun family trip and would consider visiting again."