Khách sạn Poetry

"Very nice staff very helpful"

"Very nice clean room. Easy parking. Close to dining."

"The room was nicely appointed and very clean. Everything was there that I needed."

"The place is really nice and beds comfortable but the man on duty was not friendly at all at check in and at checkout I asked for a receipt and was told he couldn't give me one that I could get it Expedia where I reserved my room from. Any other place I have stayed I asked for one and had no issues getting one. So was a little bit irritated that he didn't get me one. We were going to eat breakfast and they were out of cups to even get a drink of juice or anything. So we left and it was only 930...

"Great customer service. Front desk receptionist was kind and willing to help very guest with their questions and requests."

"I love this hotel! It's always very clean, in a great location, and feels very safe. The staff is friendly and welcoming, which makes every stay even better. I've stayed here several times and will definitely continue to stay here whenever I'm in the area. While I haven't tried the breakfast yet, it looks like they offer a great selection. I highly recommend this hotel!"

"People at the front desk were very accommodating."

"I didn’t have breakfast. "

"Room was clean, bed was comfy but bathroom had a damaged wall. We ended our stay one day early because the hotel was shutting down the water for 5 hours."

"Breakfast was the standard fare, yet tasteful. Coffee was good and hot. Room and bathroom were comfortable and clean. Nice walking distance about 3-5 minutes from the harbor shops and Lake Ray Hubbard. Highly recommend doing that. Walking distance to eating. Air conditioner was louder than "white noise" limit to me. Overall a 4 stars because both elevators were out of order by the end of my stay."

"Located in very nice area. Restaurant(s) walking distance"

"Great ac, clean, easy stay"

"Very clean rooms great breakfast great staff"

"Advertised a swimming pool but it was closed for my 2 days stay."

"Everyone was so nice! Room was clean and the bed was comfortable, very comfortable! I will definitely stay here again."

"Lovely well kept hotel. The beds were nice and soft. One of us is always very hot and the other two were cold. I was able to get blankets so we could be warmer. Great hot l."

"The best thing was the staff Kindness. Other than that this place was a mess and smelled like urine."

"The shower quality was much better than I had expected! My room was comfortable and the AC was great. As for staffs, I had to interact with them a couple times, mainly due to the key room cards but it was sorted quickly. Overall, the stay was good."

"Gave us a room that had the door opened. The ac didn't work, then the front desk guy argued repeatedly with me and too over an hour to get a new room."

"Location was convenient. The staff was helpful and informative. Room was grwat"