Khách sạn Pomona

"Great"

"I book a pet friendly hotel. When I got to the hotel, the manager met me at the door yo explain not dogs were allowed. She was very aggressive. I explained that I had received 2 messages from the hotel and none stated dogs were not allowed. I read the rule that were sent which didn't say anything about pets. She started that this rule was across all IHG which is not correct. This pet is a small maltipoo and is my support animal. I am a navy veteran with SERVICE CONNECTED PTSD and I was turned...

"This hotel was so clean and comfy! The breakfast was awesome too!"

"I honestly wouldn’t know because they couldn’t even find my reservation. Then when he did find my reservation, he told me he had no rooms that he would refund me the money. Instead of refunding me the money he ended up charging me again so after I got to where I was finally staying, I had to call them. It took me kind of getting rough for him to be able to refund both transactions."

"Amazing hotel, the room was spotless and very spacious with fantastic views. On arrival and throughout our stay the staff were extremely helpful and friendly. The food was really nice and great portions too. The casino is huge and worth a visit! The indoor and outdoor pool was clean and relaxing. Highly recommend this hotel!"

"Let's start with the fact that the staff were horribly disrespectful, rude, and had major misunderstandings of how you treat customers. I had an employee cuss me out, the room had roaches. Noises inside kept me up all night. The night shift staff slept behind the desk and was unavailable the whole night. Day shift desk person was disrespectful. 0/10"

"Overall all the property looks good. I not sure if they have enough parking spaces near the Hotel compared to the rooms being available within the hotel. If you arrive late evening from your work, the parking spaces was all filled and you’re forced to park at the Hotel’s over flow parking area which was very in convenient and time consuming if you had to bring work related equipment back to your hotel room . Especially after a long day of work. Please bring your own snacks because you will be...

"Worst stay in my life. Scam artist using Ramada By Wyndhams name."

"First room had a musky smell. I was moved without issue."

"It was clean; friendly, helpful staff. Some minor things needed some maintenance, but there were signs efforts were in progress to address them. I would stay again."

"My stay was great all staff was helpful and very friendly and attentive."

"Clean room solid breakfast with friendly staff"

"Rooms were not updated, no furniture to sit on other than bed. Metal bases under beds. Advertised breakfast but nothing to be found. Smell. Can't even describe. Not worth 85.00 I can go on and on. Night desk person was rude."

"Jackie was amazing. She was very informative and helpful. Great communication. The room was really comfortable. And breakfast was great."