Khách sạn Ponderosa Palisades , Truckee

"Everything was excellent. Very nice clean rooms. Very helpful staff. Was only there for one night in way on home but will definitely be back when in the area. No need to change anything."

"Beautiful and quiet."

"Hyatt is a first class accommodation. Feels like home away from home."

"This place is overpriced, dirty feeling, dark, and staff assistance non existent. No wifi except piggy backing off the casino. The casino is a small and dingy as well. I do not recommend. 40 min from Reno with the fastest way driving back to 80 in Cali - Truckee."

"Staff was nice. Room was nice."

"Very nice hotel with the basics. Clean rooms, friendly staff, not many amenities. Sheets were scratchy but not unusable. The disappointment was the breakfast. You had a choice between yogurt, oatmeal, a sandwich or a breakfast burrito served with a side of what you can tell were frozen tater tots. I’d say skip the breakfast and come for the scenery. The location is beautiful and the price is very reasonable. "

"Very clean bed sheet, blanket, floor, bathroom and shower. Staff were very polite, helpful and nice. Air condition and heater working fine. The room door had little opening at the bottom where the ants got in during the day and night. No table and chair which made us sit on the bed all the time. No rack for placing luggage therefore we had to place our luggage on the floor. No continental breakfast and coffee machine in the room. Not much channel variety on TV. Old movies and not easy to operate...

"Room was very clean and cozy, breakfast and coffee was good. And I liked the view from room."

"The staff were genuine and attentive (complimentary champagne!!), beautiful views, fantastic continental breakfast and friendly wildlife (we saw a bear on the back patio!!). Would not hesitate to stay again."

"The place was so quiet and peaceful. It was perfect for our getaway."

"Poor customer service "

"God:location. Bad: very dirty and very, very smelly rooms. a very hard box spring bed with dirty sheets and smelly blankets."

"Nice service "

"Cleanroom"

"Loved our stay here. It was very peaceful and the reception staff were very friendly. They were great with communication and instructions. We got to our cottage after hours and it was a smooth check-in with the instructions emailed to us. The cottage is very comfy and spacious.It was about a 10 min drive to everything like downtown Truckee and it said 15/20 min to Palisades Tahoe but felt like less. "

"Smooth checin"

"Place clean, staff was great their breakfast was really good too a lot of variations to choose from Will be staying here again"

"Great place to stay. Walking distance to everything. "

"The pools are great!"