Khách sạn Port Arthur

"When I checked in the power was out to half the hotel. Elevator was not in operation lights were completely off in the corridors, a major safety hazard. Luckily when I arrive at my room it had power. My parents that were elderly struggled with the stairs and had no air conditioning for the evening. Manager was not onsite and was told by staff they wouldn’t be available till Monday. A bad situation not managed at all and very disappointing experience."

"Room was nice and clean. Staff were amazing and kind. They did switch me rooms, the TV was not working. The lady at the front desk had no problem helping me and was very nice. Breakfast was good, parking was great."

"Staff was great room was nice family friendly "

"Everything was very clean and up to date! I just would have like a blow dryer in the bathroom."

"Everything was lovely."

"Usually when i visit my mother in Port Arthur, i book a room in the next town (Beaumont) because they tend to have better properties, but this was a blessing to have a property in Port Arthur that was SPACIOUS, clean, in a nice area and great staff. Also affordable. Loved the place. I will book it everytime I visit."

"Roaches. Saw 2 near and on the coffee maker. Gum in the carpet."

"Breakfast"

"Very clean and quit room"

"Clean, good amenities "

"The staff was excellent."

"Nice clean hotel conveniently located to shops and restaurants."

"Excellent service and very clean"

"Very clean "

"welcome place after a long trek thru Texas."

"Breakfast was not a strong point for this hotel. "

"Yes the breakfast has improved tremendously. Just the cook was observed cleaning up and not wearing gloves and handling food"

"My new favorite hotel, everything was nice and front desk was very helpful."