"Parking was plenty and secure, there were many good restaurants nearby. Rooms were clean and staff friendly. Watch out for the parking lot speed bumps though, very high for a low slung car."
"We have stayed here many times when working in Okeechobee but this is the last time. This facility has gone downhill over the years. It needs an update. My room had sheets on the bed that were "wet" to the touch. When I asked to move rooms or have them changed out, I was told there were no more rooms available and that housekeeping would get to the sheets when they could. At the least you expect to have clean, dry sheets when staying at a hotel. "
"Dave and his staff were great hosts, the property was neat and clean, it was easy to find the property and check in, I would stay there again if I visited Okeechobee"
"Shower has a Flow restriction of very little water comes out ( very little ) rooms not much to look at but your not there to hang out I use it just some where to lay my head and get ready for tomorrow . Friendly owners ."
"Poor Service for Reception Manager TYLER– voco Sandpiper All-Inclusive Resort (IHG)
My experience at voco Sandpiper All-Inclusive Resort was significantly impacted by a serious service failure at the reception level.
At the time of check-in, I was explicitly approved by an assistant manager - Mckenzie- after Olivia completed the checkin process after 45min waiting time- that parking fees would be complimentary and therefore were not presented, signed, or authorized by me at any point. This was a clear agreement and formed part of my decision to proceed with the stay.
Despite this, Reception Manager Kyle later at the checking out process, attempted to enforce parking charges that were never disclosed, acknowledged, or approved at check-in. More concerning was the lack of accountability and unwillingness to honor the commitment made by his own team. This reflects a breakdown in internal communication and a disregard for basic customer service standards. He didnt even try to deescalate the situation or checking the cameras for reassurance that his customers were RIGHT.
Charging guests for services that were previously confirmed as complimentary—and without documented consent is unacceptable. It undermines trust and raises concerns about transparency in billing practices. As a Director of Customer Service for more than 10 years, I strongly urge management to review this incident, ensure proper staff alignment, and honor all commitments made to guests at check-in.
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Explore the great outdoors at DuPuis Reserve, a lovely green space in Canal Point. Stroll along the marina or visit the monuments while you're in the area.
Big Mound Park is just one of the places to see in Indiantown, so why not enjoy the other things to explore during your travels? Wander the parks or discover the area's sunrises.
You can take time to visit Allapattah Flats Wildlife Management Area during your travels to Indiantown. Stroll along the beaches or visit the shops while you're in the area.
Martin Correctional Institution Library is just one of the places to see in Indiantown, so why not enjoy the other things to explore during your travels? Stroll along the beaches or visit the shops while you're in the area.
Port Mayaca Locks is located in Okeechobee. Travellers like the surrounding area for its fishing. Okeechobee is home to 136 hotels and other accommodation options, so you can find something that's perfect for your stay.
If I need to cancel the hotel reservation for my stay near Port Mayaca Locks, will I receive a refund?
Yes, you'll find most room reservations are refundable provided that you cancel prior to the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of your scheduled arrival. If your reservation is non-refundable, it might still be possible to cancel it and be given a refund within a 24-hour period of booking. Add your dates and click on "Search", then you can filter by "fully refundable" to view the best options available near Port Mayaca Locks.