6/10 - Được
Turki
Đi cùng gia đình
12/08/2025
The reception staff were very friendly and respectful, which I appreciated. Unfortunately, the experience with the cleaning staff was the complete opposite.
The trash by the side door was left piling up for several days, which was unpleasant. We stayed for eleven nights, and our room was cleaned only once—only because we insisted on it.
At checkout, despite the front desk confirming that we could stay until 12:30, the cleaning supervisor was extremely pushy and rushed us to leave. One of the cleaning staff even said, “I have to go home, I’m not going to wait here”, in a rude and disrespectful manner.
While the reception team left a good impression, the housekeeping service and attitude were disappointing and made the stay far less enjoyable than it could have been.
Turki
Lưu trú 8 đêm vào Tháng 7, 2025