4/10 - Kém
Andrea
Đi cùng gia đình
27/09/2024
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ
I cannot believe this is a Marriott hotel! First let me start off by saying that we were greeted very well at check in. The staff was very friendly and helpful. But once we got to the room I was absolutely disgusted. I am not normally a really picky girl when it comes to hotel rooms. We were only there to sleep and then back to our travels the next day but the room was disgusting. This hotel was the most expensive out of the 3 that we booked on our trip and by FAR the filthiest! The shower doors were very dirty with soap scum.The bathroom shower had big black LONG hair in two different spots on the floor. The hair continued in the corner of the bathroom tiles. These weren't like little hairs that maybe got missed by a broom and a mop, these were very long hairs. There was hair in the sink of the bathroom and there was a BIG patch of mold in the upper corner of the ceiling. All of these problems were in the bathroom. One of the places that should be the cleanest. Also, they tell you that breakfast is from 7-10, but be prepared to order and pay. It is not complimentary. They do have complimentary coffee, but no creamer. If you are a coffee drinker, hope you like half and half because that is all they have. There was a lady at the desk when we were checking out trying to get a room and it was mostly full and I ALMOST told her not to bother, stay somewhere else. I have been told my locals that the Holiday Inn Express is very clean!
Andrea
Lưu trú 1 đêm vào Tháng 9, 2024