6/10 - Được
Jennifer
Đi cùng gia đình
26/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We wanted to stay somewhere close to Freeport-this spot is very convenient and the parking is free. Upon entering the hotel unit, there was an unpleasant smell(the premises is listed as no smoking but there was a strong smell of marijuana and a perfume smell perhaps used to try to mask it). The rooms are very compact- definitely tighter in overall space than the Best Western we stayed in near Acadia. Check-in time is 3:00 but we were turned away when we attempted to check-in even slightly earlier than that time. We understood and came back closer to 5:00pm but the next morning, as we saw rooms being cleaned very early- 7:30am, it was a safe assumption that our rooms were likely ready and we could have been allowed to check-in an hour earlier if the individual at the desk would have been flexible. Again- not a deal breaker but some understanding would have been appreciated. The breakfast was typical of what you might expect. Overall, as this was our first stay at an Ascend Hotel, it wasn’t exactly the experience we had hoped for.
Jennifer
Lưu trú 1 đêm vào Tháng 5, 2024