Quầy tiếp tân

Nhận xét về The Editory House Ribeira Porto Hotel

4 out of 5
The Editory House Ribeira Porto Hotel
Rua Infante Dom Henrique, 26, Porto

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 619/1003 nhận xét" "
Đánh giá 8 - Tốt. 304/1003 nhận xét" "
Đánh giá 6 - Được. 58/1003 nhận xét" "
Đánh giá 4 - Kém. 15/1003 nhận xét" "
Đánh giá 2 - Tồi. 7/1003 nhận xét" "

9,4/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Clare

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ideal location for seeing the sights. Clean rooms and good breakfast
Lưu trú 4 đêm vào Tháng 5, 2024
Francisca Soares trả lời vào 20/05/2024
Dear Clare,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

8/10 - Tốt

Sanh

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is good just a few things need to be in mind when booking a room. No parking at all even on the street. Next door parking lot charge 60 Euro/day. Hourly parking 1.20,Euro/hr. I was on 3rd floor, facing to the front street. It's quite noisy.
Lưu trú 2 đêm vào Tháng 5, 2024
Francisca Soares trả lời vào 20/05/2024
Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We regret that the service provided has not met your expectations, so we take note of your comments and genuinely appreciate the opinion you shared with us, only then we can improve our quality of service, facilities and continue to succeed in the passage of our four pillars, "Hospitality, Place, Art, Sustainability".Your notes have our best reception with the aim of improving our performance, thank you.We wish to be able to receive your trust again in the near future, so that we can improve the experience in your stay.Yours sincerely,

10/10 - Xuất sắc

Andrea

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and friendly staff!
Lưu trú 1 đêm vào Tháng 5, 2024
Francisca Soares trả lời vào 11/05/2024
Dear Andrea , Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel! We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability". Your notes will be shared with all our people, thank you. We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely, Francisca Soares

10/10 - Xuất sắc

Yuk Shun, Toronto

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, well trained staff and recently renovated
Lưu trú 3 đêm vào Tháng 4, 2024
Julia Almeida trả lời vào 10/05/2024
Dear Yuk ShunThank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - Xuất sắc

Richard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and good hotel. Rooms are are small, but everything you need. Breakfast is oke. Compliments for housekeeping! Hotel is nearby Douro river and Gaia; center is uphill within 10 minutes walking.
Lưu trú 4 đêm vào Tháng 4, 2024
Julia Almeida trả lời vào 04/05/2024
Dear Richard,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Julia Almeida

10/10 - Xuất sắc

Laurence

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and modern, perfect for a short stay, we arrived real early and the team were good enough to have our room ready by 10am. Hotel was located centrally, everything close by and walkable - Attractions and places of interest, restaurants and bars, taxis, buses, trams and the metro all close by.
Lưu trú 4 đêm vào Tháng 4, 2024
Francisca Soares trả lời vào 03/05/2024
Dear Laurence,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

8/10 - Tốt

Ronald Alan

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice, central location
Lưu trú 3 đêm vào Tháng 4, 2024
Francisca Soares trả lời vào 03/05/2024
Dear Ronald Alan,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

8/10 - Tốt

Lynsey Anne Carlotta

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Francisca Soares trả lời vào 03/05/2024
Dear Lynsey Anne Carlotta,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

10/10 - Xuất sắc

Daniel

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was within a few minutes of the riverfront but far enough back to where it was very quiet. Clean comfortable bed and room.
Lưu trú 2 đêm vào Tháng 4, 2024
Rui Duarte trả lời vào 30/04/2024
Dear Daniel,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your feedback, of which we have taken good note, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We also take this opportunity to inform you that we are making some changes in our bathrooms in order to improve our quality.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

8/10 - Tốt

Barbara

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was wonderful. One of the cleanist places we have ever stayed at. Staff was very accomodating and helpful. Breakfast was a lovely variety and great coffees. Would have rated 5 stars except the room was a bit small and a little stuffy. AC was weak. Would stay here again.
Lưu trú 4 đêm vào Tháng 4, 2024
Rui Duarte trả lời vào 28/04/2024
Dear Barbara,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

8/10 - Tốt

CECILE

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
L'hotel est TRES bien situé. tout peut se faire à pied. Le petit déjeuner est parfait, très copieux, diversifié. Le personnel est très aimable. Le seul bémol: les chambres coté rue. Vraiment TRES bruyante. J'ai eu des difficultés à dormir.
Lưu trú 3 đêm vào Tháng 4, 2024
Francisca Soares trả lời vào 21/04/2024
Dear Cecile,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Francisca Soares

8/10 - Tốt

Brian

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and friendly staff. Did not like the toilet set up not enough privacy
Lưu trú 3 đêm vào Tháng 4, 2024
Francisca Soares trả lời vào 20/04/2024
Dear Brian,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We have taken note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service delivery and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We take this opportunity to inform you that your notes, have our best reception with the aim of improving our performance, thank you.We wish to be able to welcome you again in the near future.Yours sincerely,

6/10 - Được

Ler Lee

Thích: Sạch sẽ
My room was wihtout TV remote control which I have specifically asked at front desk to replace the next day which they dos not. Not only that, the house keeping did not refill tea, conditioner and cleaned used tea cup! I would not consider this three star service, let along dour star rating. The location was indeed Wonderful!
Lưu trú 4 đêm vào Tháng 4, 2024
Francisca Soares trả lời vào 18/04/2024
Dear Guest,Thank you very much for sharing your experience at The Editory House.Please note that as per our Housekeeping records, your room had the "Do not disturb" sign, therefore we were not able to enter it. Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,The Editory House

8/10 - Tốt

Reg

Lưu trú 3 đêm vào Tháng 4, 2024
Francisca Soares trả lời vào 06/05/2024
Dear guest,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

10/10 - Xuất sắc

Diane

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We enjoyed our stay in the auditory house. The staff at the front desk were all good but Francesca was great. Extremely helpful with anything and everything. Francesca turned our stay from a 5 to a 5 star.
Lưu trú 5 đêm vào Tháng 4, 2024
Francisca Soares trả lời vào 16/04/2024
Dear Diane,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

10/10 - Xuất sắc

John, Chester

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location.
Lưu trú 3 đêm vào Tháng 3, 2024
Francisca Soares trả lời vào 09/04/2024
Dear John,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,

8/10 - Tốt

Ria Kristine

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed for two nights last week. Great location, walk to the riverside, great restaurants and across the river to the port wine houses. Great selection at breakfast and the front office staff was so helpful, they let us store our luggage for a few hours after check out. The only annoying thing was the lack of privacy, from the toilet. Only a partially glazed glass with an opening on top separating it from the sink and open to the rest of the room. So all the scents and sounds (lol) goes around the room. It also got stuffy at night but we could not open the window because of the street noise.
Lưu trú 2 đêm vào Tháng 3, 2024
Neimar Santana trả lời vào 06/04/2024
Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your feedback, of which we have taken good note, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We also take this opportunity to inform you that we are making some changes in our bathrooms in order to improve our quality.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - Xuất sắc

thu-lan, münchen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lage: sehr gut Taxi und öffentliche Verkehrsmittel direkt vorm Hotel Alles sehr gut zu Fuß erreichbar
Lưu trú 4 đêm vào Tháng 4, 2024
Francisca Soares trả lời vào 06/04/2024
Dear guest,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Francisca Soares

10/10 - Xuất sắc

Maria

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Julia Almeida trả lời vào 03/04/2024
Dear Maria Munoz,Thank you very much for sharing with us your experience at The Editory House. It was a pleasure to welcome you!We are happy to have met your expectations. We take note of your comments and thank you for the opinion you shared with us, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank youWe wish to be able to welcome you again in the near future.Yours sincerely,Julia Almeida

8/10 - Tốt

Jim, Sugar Land

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel location is centric and it seems like the the hotel was recently renovated. Rooms are well furnished but the room heater did not work. Room was quite cold at night. Front desk staff provide excellent service, especially Francisca at the front desk in the evening. Her service level and friendliness set her apart. Upon my checkin, the checkin staff did not mention that my breakfast was included in my reservation. This is quite important to make sure the client knows when checking in. I ended paying for breakfast outside the hotel every day, except the morning of checking out.
Lưu trú 4 đêm vào Tháng 3, 2024
Rui Duarte trả lời vào 31/03/2024
Dear Jim,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - Xuất sắc

Anastasia

Đi cùng gia đình
Excelente ubicación! Buenas instalaciones, servicios, el personal muy amable y atento. Sin duda un gran acierto.
Lưu trú 4 đêm vào Tháng 3, 2024
Francisca Soares trả lời vào 29/03/2024
Estimada Anastasia,Muchas gracias por compartir con nosotros su experiencia en The Editory House. Ha sido un placer recibirle en nuestro hotel.Estamos contentos de haber cumplido con sus expectativas. Tomamos nota de sus comentarios y le agradecemos la opinión que ha compartido con nosotros, ya que sólo así podemos mejorar nuestro servicio y seguir teniendo éxito en la aprobación de nuestros cuatro pilares, "Hospitalidad, Lugar, Arte, Sostenibilidad".Sus notas serán compartidas con toda nuestra gente, graciasEsperamos poder darle la bienvenida en su próxima visita a la maravillosa ciudad de Oporto.Atentamente,Francisca Soares

6/10 - Được

Nadine Daniele

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Personnel très sympathique et disponible. Établissement propre. Par contre chambre sur la rue bruyante et pas de climatisation permettant de la rafraîchir.
Lưu trú 3 đêm vào Tháng 3, 2024
Rui Duarte trả lời vào 26/03/2024
Cher Nadine,Merci beaucoup d'avoir partagé avec nous votre expérience sur The Editory House. C'était un plaisir de vous accueillir dans notre hôtel !Nous sommes heureux qu'il ait répondu à vos attentes. Nous prenons note de vos commentaires et vous remercions pour les réactions que vous avez partagées avec nous, car c'est le seul moyen d'améliorer notre prestation de services et de continuer à réussir à faire passer nos quatre piliers, "Hospitalité, Lieu, Art, Durabilité".Nous sommes particulièrement heureux de savoir que notre personnel a rendu votre séjour mémorable. Nous partagerons vos bons mots avec eux tous, merci.Nous nous réjouissons de vous accueillir à nouveau lors de votre prochaine visite à Porto.Cordialement

10/10 - Xuất sắc

Shaoquan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It close to the railway station and the riverside. Many restaurants nearby.
Lưu trú 5 đêm vào Tháng 3, 2024
Rui Duarte trả lời vào 24/03/2024
Dear Shaoquan,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

6/10 - Được

Mary

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A good little hotel with a casual contemporary vibe. We love d the room and bathroom and the location. But the street noise kept us awake, and the drapes would not close, leaving the light streaming in.
Lưu trú 1 đêm vào Tháng 3, 2024
Rui Duarte trả lời vào 24/03/2024
Dear Mary,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - Xuất sắc

Jean Elizabeth

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly informed staff in a hotel located in a great central position.
Lưu trú 3 đêm vào Tháng 3, 2024
Rui Duarte trả lời vào 24/03/2024
Dear Jean Elizabeth,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - Xuất sắc

Jamie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location . Close to everything
Lưu trú 3 đêm vào Tháng 3, 2024
Neimar Santana trả lời vào 20/03/2024
Dear Jamie,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - Xuất sắc

Colin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Special mention for receptionist, Rita. She is an exceptional asset - nothing was too much trouble. She was very friendly and obliging - justice superb!
Lưu trú 4 đêm vào Tháng 3, 2024
Francisca Soares trả lời vào 19/03/2024
Dear Colin,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your comments, which we have taken good note of, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We are particularly pleased to hear that our staff helped make your stay memorable and we will make sure to share your feedback with all of them. We are also very pleased to hear that our GuestU phone was helpful to you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 - Xuất sắc

James

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient area for the river front. Most tourist attractions are within walking distance. Hotel staff were helpful and very pleasant. Rooms clean and tidy. Would return again for another stay, no problem
Lưu trú 4 đêm vào Tháng 3, 2024
Francisca Soares trả lời vào 19/03/2024
Dear James,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

8/10 - Tốt

Karina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a nice stay and lovely people
Lưu trú 3 đêm vào Tháng 3, 2024
Francisca Soares trả lời vào 14/03/2024
Dear Karina,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 - Xuất sắc

Patricia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is ideally placed to visit the historical center of Porto. Everything is walking distance and the river is 2 minutes away. The staff were all really kind and accommodating and speak a wide range of language. really good experience.
Lưu trú 2 đêm vào Tháng 3, 2024
Francisca Soares trả lời vào 14/03/2024
Dear Patricia,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 - Xuất sắc

Mafalda

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Francisca Soares trả lời vào 14/03/2024
Dear Mafalda,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 - Xuất sắc

CHRISTIAN

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Personnel très accueillant disponible et gentil emplacement au top
Lưu trú 4 đêm vào Tháng 2, 2024
Neimar Santana trả lời vào 03/03/2024
Cher client,Merci beaucoup d'avoir partagé avec nous votre expérience sur The Editory House. C'était un plaisir de vous accueillir dans notre hôtel !Nous sommes heureux qu'il ait répondu à vos attentes. Nous prenons note de vos commentaires et vous remercions pour les réactions que vous avez partagées avec nous, car c'est le seul moyen d'améliorer notre prestation de services et de continuer à réussir à faire passer nos quatre piliers, "Hospitalité, Lieu, Art, Durabilité".Nous sommes particulièrement heureux de savoir que notre personnel a rendu votre séjour mémorable. Nous partagerons vos bons mots avec eux tous, merci.Nous nous réjouissons de vous accueillir à nouveau lors de votre prochaine visite à Porto.Cordialement,

10/10 - Xuất sắc

Dana

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff here are incredibly hospitable and the location is perfect. It’s also a beautiful hotel with lovely amenities.
Lưu trú 1 đêm vào Tháng 2, 2024
Neimar Santana trả lời vào 27/02/2024
Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

10/10 - Xuất sắc

Jason

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great service
Great welcoming from the reception, they offered a baked dessert and some wine upon arrival. Then offered to show us a few attractions around the area and was very knowledgeable about the parking situation.
Lưu trú 2 đêm vào Tháng 2, 2024
Neimar Santana trả lời vào 22/02/2024
Dear guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

8/10 - Tốt

Patrick

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location. Very friendly and helpful staff. Good sized room. Clean.
Lưu trú 6 đêm vào Tháng 2, 2024
Neimar Santana trả lời vào 22/02/2024
Dear guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Πρότεινεται
Σε βολική τοποθεσία, δίπλα στο ιστορικό κεντρο. Μεγάλο και άνετο δωμάτιο. Την περίοδο που πήγαμε δεν είχε πολλούς διαμένοντες οπότε το πρωινό το έκανες προπαραγγελία από την προηγούμενη μέρα. Ο πιο οικονομικός χώρος στάθμευσης είναι ο alfandega ο οποίος είναι περίπου 5 λεπτά με τα πόδια (κόστος περίπου €30,00 ανά ημέρα!).
Lưu trú 2 đêm vào Tháng 12, 2023
Hugo Rocha trả lời vào 18/02/2024
Dear Πρότεινεται,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Hugo Rocha

10/10 - Xuất sắc

Alberto

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Hugo Rocha trả lời vào 18/02/2024
Dear Alberto ,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Hugo Rocha

10/10 - Xuất sắc

Brit

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sentralt hotell med fin standard og vennli personale.
Lưu trú 9 đêm vào Tháng 1, 2024
Francisca Soares trả lời vào 06/02/2024
Dear Brit,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Francisca Soares

10/10 - Xuất sắc

Carla

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Hugo Rocha trả lời vào 06/02/2024
Dear Carla,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Hugo Rocha

8/10 - Tốt

Raffaella

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Posizione ottima centrale Personale cordiale Camera pulita letti comodi Mancano gli appendiabiti a parete in bagno e camera Sarebbero molto utili Rapporto qualità prezzo ottimo Struttura superconsigliata
Lưu trú 2 đêm vào Tháng 1, 2024
The Hotel Manager trả lời vào 03/02/2024
Cara Raffaella,Grazie mille per aver condiviso con noi la sua esperienza a The Editory House. È stato un piacere accoglierla nel nostro hotel!Siamo felici di aver soddisfatto le sue aspettative. Prendiamo nota dei suoi commenti e la ringraziamo per l'opinione che ha condiviso con noi, perché questo è l'unico modo per migliorare il nostro servizio e continuare ad avere successo nel passare i nostri quattro pilastri, "Ospitalità, Luogo, Arte, Sostenibilità".Le vostre note saranno condivise con tutto il nostro personale, grazieNon vediamo l'ora di accogliervi di nuovo nella vostra prossima visita a Porto.Cordiali saluti,Leandro Neves

10/10 - Xuất sắc

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 1, 2024
The Hotel Manager trả lời vào 03/02/2024
Dear Brian,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Leandro Neves

10/10 - Xuất sắc

Natasha

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property for my visit to Porto. Staff was excellent and greeted me with a smile. The glass of port wine was a plus. Right in the heart of the city close to the water. Plan to visit again.
Lưu trú 1 đêm vào Tháng 1, 2024
Francisca Soares trả lời vào 23/01/2024
Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Francisca Soares

10/10 - Xuất sắc

James

Lưu trú 3 đêm vào Tháng 12, 2023
The Hotel Manager trả lời vào 03/02/2024
Dear James,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Leandro Neves

10/10 - Xuất sắc

Zhilin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent stay with friendly staff!
Lưu trú 3 đêm vào Tháng 12, 2023
Marcela Marisa trả lời vào 31/12/2023
Dear Zhilin,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".We are particularly happy to know that our people made your stay memorable. We will share your kind words with all of them, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Marcela Marisa

10/10 - Xuất sắc

sergio f

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Spectacular
Lưu trú 2 đêm vào Tháng 12, 2023
Marcela Marisa trả lời vào 11/01/2024
Dear Sergio F,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Marcela Marisa

10/10 - Xuất sắc

Zill

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were very nice. The room was clean and nicely laid out.
Lưu trú 1 đêm vào Tháng 12, 2023
Neimar Santana trả lời vào 19/12/2023
Dear Zill,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We appreciate your comments, which we have taken good note of, as this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability". We are particularly pleased to hear that our staff helped make your stay memorable and we will make sure to share your feedback with all of them. We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Neimar Santana

10/10 - Xuất sắc

Oi Hang

Thích: Sạch sẽ
Lưu trú 7 đêm vào Tháng 12, 2023
Neimar Santana trả lời vào 19/12/2023
Dear Oi Hang,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards, Neimar Santana

10/10 - Xuất sắc

Perrie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A Room with a View and so much more!
We had a wonderful stay at the Editory House. The front desk greeted us with a nice glass of port wine and helped us settle in. Our room was clean and our bed was comfortable. The breakfast was amazing and they even made eggs to order! The location of the hotel is fantastic. I would highly recommend it to anyone!
Lưu trú 5 đêm vào Tháng 12, 2023
Neimar Santana trả lời vào 19/12/2023
Dear Perrie,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. The opinion you shared with us is very important, because this is the only way we can improve our service and continue to be successful in passing our four pillars, "Hospitality, Place, Art, Sustainability".We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Neimar Santana

8/10 - Tốt

Jason

Lưu trú 2 đêm vào Tháng 12, 2023
Neimar Santana trả lời vào 12/12/2023
Dear Guest,Thank you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We look forward to welcoming you back on your next visit to Porto.. Best regards,

10/10 - Xuất sắc

Gilles

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent en tout point
Nous avons pris 6 chambres, et avons tous un avis très positif. Excellente situation géographique, propreté irréprochable, décoration et ambiance : chic mais pas ostentatoire. Petit déjeuner copieux et varié. Service discret et agréable. Je recommande vivement.
Lưu trú 2 đêm vào Tháng 12, 2023
Hugo Rocha trả lời vào 12/12/2023
Dear Gilles you very much for sharing your experience at The Editory House. It was a pleasure to welcome you to our hotel!We are happy to have met your expectations. We take note of your comments and thank you for the feedback you shared with us, as this is the only way we can improve our service delivery and continue to succeed in passing our four pillars, "Hospitality, Place, Art, Sustainability".Your notes will be shared with all our people, thank you.We look forward to welcoming you on your next visit to the wonderful city of Porto. Yours sincerely,Hugo Rocha