Khách sạn Pozo Hondo

"Todo excelente, muy tranquilo para pasar en familia"

"Un cuarto muy cómodo, nitidamente limpio. Muy acogedor, ubicado céntrico"

"Very clean rooms great staff"

"Lugar muy tranquilo"

"My room was changed upon arrival, I was not given a room change discount since I did book a bigger room . The room I was in was not clean, because of the location and ability to call and uber and leave was not an option, therefore no point to complain."

"Poot and parking is not safe."

"Very good!"

"Buen sitio y limpio"

"Amenities for kids and family are good when compared with other facilities. Facilities are clean. Continental breakfast has no eggs. Washbasin was too high so it was very difficult for kids. The bowling has dark lanes and high volume music. But overall the hotel is a nice place for families."

"Buen trato de parte del personal, todo limpio y con buenos servicios dentro de la facilidad junto con una hermosa vista."

"El hotel está ubicado en un área muy accesible a los lugares de interés y de comida y bebidas. La housekeeping fue muy amable. La habitación estaba muy limpia pero las ventanas no cierran herméticamente por lo que se escucha el tráfico de la calle. Está bien para una noche."

"Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio"

"Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...

"Property needs maintenance. There is a laundry mat across the street which was an absolute life savor. We decided to wash the sheets and quilt, looked like it was used and not changed from last guest. There is a lobby that is general use for the occupants but not inside the room as listed. It’s a one stop deal and it did its purpose overall. Bring your own everything as the toiletries are very limited. Last but not least it’s right next to a funeral home. Enjoy!"

"Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. "

"El agua se fue. No pudieron resolver con la cisterna. Facilidades para entrar con código en mal estado. Toalla sycia en habitacion. una de las habitaciones r"