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Nhận xét về Iron Gate Hotel & Suites Prague by BHG

5 out of 5
Iron Gate Hotel & Suites Prague by BHG
Michalska 19, Prague

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 622/1002 nhận xét" "
Đánh giá 8 - Tốt. 275/1002 nhận xét" "
Đánh giá 6 - Được. 66/1002 nhận xét" "
Đánh giá 4 - Kém. 25/1002 nhận xét" "
Đánh giá 2 - Tồi. 14/1002 nhận xét" "

9,4/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Jenny

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
The hotel lobby, restaurant and staff were wonderful and the location was very convenient. I was disappointed with the room. It was very dark during the day with minimal lights. The bed was partially under a sloping roof that I hit my head on when getting in/out. The bathroom was very outdated and the shower curtain was covered in mold. It was hot at night and we could only open the windows to cool the room but it was very noisy. I don't feel like the room was represented in the photos that I booked.
Lưu trú 4 đêm vào Tháng 5, 2024
Reservations and Sales Executive trả lời vào 24/05/2024
Dear Jenny Pullias,Thank you for your feedback.Each room is unique and different, but you received category, which you booked.We hope you enjoyed your stay at least a little.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Yoshiteru

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
アジア人の宿泊客が少なく、ヨーロッパを満喫できた。
Lưu trú 3 đêm vào Tháng 5, 2024
Reservations and Sales Executive trả lời vào 19/05/2024
Dear Akira Kato,Thank you very much for your review.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Barry

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Met all my high expectations!
Lưu trú 4 đêm vào Tháng 5, 2024
Reservations and Sales Executive trả lời vào 17/05/2024
Dear Barry Howarth,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next visit at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 - Xuất sắc

VItali, Hamburg

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Danke Weiter zu empfehlen.
Lưu trú 2 đêm vào Tháng 5, 2024
Reservations and Sales Executive trả lời vào 16/05/2024
Dear Vitali Baryschnikow,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next visit at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 - Xuất sắc

Catharina

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I centrum og tæt på alt! Virkelig dejligt hotel med masser af charme i den gamle by del.
Lưu trú 4 đêm vào Tháng 5, 2024
Reservations and Sales Executive trả lời vào 13/05/2024
Dear Catharina Kærmark Olsen,Thank you very much for your review.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Lars

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Et meget pænt hotel lige midt i byen , de svarede utroligt hurtigt på mail og opkald , tjek inn var hurtigt og påhotellet har vi kun mødt venligt personale
Lưu trú 3 đêm vào Tháng 5, 2024
Reservations and Sales Executive trả lời vào 13/05/2024
Dear Lars Wendt,Thank you very much for your feedback.We really appreciate you review and we are so glad that you had enjoyed your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 - Xuất sắc

Parisa

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nous sommes ravis d'avoir choisi l'hôtel Iron Gate pour notre séjour à Prague. Le personnel, notamment le charmant Marta et Patrick, ont été des alliés précieux, rendant notre voyage non seulement agréable mais aussi mémorable. Leur dévouement et leur service attentionné ont dépassé toutes nos attentes, nous offrant une expérience client exceptionnelle. De plus, la propreté impeccable de l'établissement a ajouté une dimension de confort et de tranquillité à notre séjour. Nous avons été enchantés par la magnificence de notre suite, qui alliait élégance et confort avec brio. L'emplacement idéal de l'hôtel a également contribué à parfaire notre expérience. Niché au cœur de Prague, nous avons pu explorer facilement les trésors de cette ville fascinante, chaque journée commençant et se terminant dans le confort de l'Iron Gate. En conclusion, nous recommandons chaleureusement l'hôtel Iron Gate à tous les voyageurs en quête d'un séjour exceptionnel à Prague. Merci au personnel pour leur dévouement et leur service exemplaire."
Lưu trú 7 đêm vào Tháng 4, 2024
Reservations and Sales Executive trả lời vào 09/05/2024
Dear Parisa Allahyari,Thank you very much for your feedback.We are so glad that you had a pleasant stay and were satisfied with our services.We are looking forward to your next visit at Iron Gate Hotel & Suites.Best Regards,Radek Solich

2/10 - Tồi

Marie, Absarokee

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was extremely helpful and friendly. The air conditioning system did not work well. It blew heat so that every night was a sweat drenched experience. They moved me to another room where the thermostat didn’t work properly no matter what setting I used it blew cold air constantly. The bed and pillows were so hard it was like sleeping on plywood. I would not recomnebd this hotel.
Lưu trú 5 đêm vào Tháng 5, 2024
Front Desk trả lời vào 06/05/2024
Dear Marie Poliseno,Thank you for your review.We feel sorry that your visit did not meet your expectations.We hope you had enjoyed your stay at least a little.Thank you for your visit.Best Regards,Front Desk

10/10 - Xuất sắc

Roberto

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good location in the center surrounded by everything.
Lưu trú 2 đêm vào Tháng 4, 2024
Reservations and Sales Executive trả lời vào 05/05/2024
Dear Roberto Pando,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

8/10 - Tốt

Samantha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Reservations and Sales Executive trả lời vào 01/05/2024
Dear Samantha Gill,Thank you for your feedback.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

tawheed, Andover

Đi theo nhóm
Thích: Tiện nghi, dịch vụ
Nice stay. Enjoyed the restaurant as food was excellent especially the deer choice. Desert choices were nice. We stayed in room 4 and 5. Hot water in room 5 was fine but had to run water for over 5 minutes in room 4 every time before the hot water came. Water unfortunately wasted.
Lưu trú 2 đêm vào Tháng 4, 2024
Reservations and Sales Executive trả lời vào 30/04/2024
Dear Tawheed Hazarika,Thank you very much for your feedback. Each review is an incentive for us to improve our services.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 - Xuất sắc

Maria

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our room was clean and economical. The hotel is located within walking distance of Nyhavn. It’s also super close to restaurants and stores. We literally walked to Tivoli with our little one from the hotel… streets were quiet and super safe at night. Highly recommend staying here..
Lưu trú 2 đêm vào Tháng 4, 2024
Reservations and Sales Executive trả lời vào 29/04/2024
Dear Maria Hearn,Thank you very much for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

6/10 - Được

Fern

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was wonderful. The room I was allocated was not comfortable as the bedroom was in a loft and it was difficult to get in and out of bed without stooping low so you did not hit your head. The loft was much too small to accommodate a King bed. Also, the loft did not receive any of the cool air from the main level. It was quaint but inconvenient and somewhat uncomfortable. The people were extremely friendly at the front desk. Very nice hotel — just not a nice room.
Lưu trú 4 đêm vào Tháng 4, 2024
Reservations and Sales Executive trả lời vào 20/04/2024
Dear Fern Cyr,Thank you for your feedback.We feel sorry to hear about this situation. Each room is unique and different. If there is a chance, we have no problem to change the room during the stay of our guests.We hope you had enjoyed your stay at least a little.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Malgorzata

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place
Lưu trú 3 đêm vào Tháng 4, 2024
Reservations and Sales Executive trả lời vào 20/04/2024
Dear Malgorzata Gumushian,Thank you very much for your feedback.We are so glad that you were satisfied with our services.Thank you for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

William

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful hotel in the old Town of Prague
Lưu trú 2 đêm vào Tháng 4, 2024
Reservations and Sales Executive trả lời vào 14/04/2024
Dear William Cain,Thank you very much for your review.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 - Xuất sắc

Joshua

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, friendly staff , comfortable. Perfect stay
Lưu trú 4 đêm vào Tháng 4, 2024
Reservations and Sales Executive trả lời vào 05/04/2024
Dear Rabindra Shivdarsan,Thank you very much for your review.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

8/10 - Tốt

Hannah

Lưu trú 3 đêm vào Tháng 4, 2024
Reservations and Sales Executive trả lời vào 25/04/2024
Dear Hannah Mary Murray,Thank you very much for your feedback.We are so glad that you were satisfied with our services.Thank you for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

MARIA, miami

Lưu trú 3 đêm vào Tháng 3, 2024
Reservations and Sales Executive trả lời vào 19/04/2024
Dear Maria Orozco,Thank you very much for your review.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.We are looking forward to your next visit.Best Regards,Radek Solich

10/10 - Xuất sắc

hamid, irvine

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Reservations and Sales Executive trả lời vào 17/04/2024
Dear Hamid Aghasharif,Thank you very much for your feedback.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.Thank you for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Leslie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved this hotel! The location was excellent - easy walking to everything! The room was spacious, clean and comfortable - we were in the back of the hotel and it was very quiet and relaxing. The breakfast was amazing - so much food! Everything about our stay was wonderful - would definitely stay here again and recommend it to others visiting Prague!
Lưu trú 2 đêm vào Tháng 3, 2024
Reservations and Sales Executive trả lời vào 27/03/2024
Dear Leslie Berkshire,Thank you very much for your review.We are more than happy that you had enjoyed your stay at Iron Gate Hotel & Suites.We are looking forward to your next visit.Best Regards,Radek Solich

2/10 - Tồi

Teodoro Antonio Serralde.

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mala limpieza de las sábanas y los muebles, adquirimos una alergia en la piel. El acceso a los cuartos es muy complicado. Los trastes del restaurante mal lavados.
Lưu trú 2 đêm vào Tháng 3, 2024
Front Desk trả lời vào 26/03/2024
Dear Teodoro Antonio Serralde,Thank you for your review.We feel sorry that your visit did not meet your expectations.We are registering the first complaint regarding bed linen. We will find out the details from housekeeping, it is definitely not standard.Thank you for this feedback. It is an incentive to possibly improve our services.Best Regards,Front Desk

10/10 - Xuất sắc

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's rare that a property ticks all the boxes. This one does and goes further. Really nice find and I'd highly recommend it.
Lưu trú 1 đêm vào Tháng 3, 2024
Reservations and Sales Executive trả lời vào 11/03/2024
Dear Michael Schrag,Thank you for your review.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Mella

Lưu trú 2 đêm vào Tháng 3, 2024
Reservations and Sales Executive trả lời vào 24/03/2024
Dear Mella Yohannes,Thank you very much for your review.We are so glad that you were satisfied with our services.Thank you for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Robert

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Alles top, besonders Cocktail bar und Valet Service. Nur eine Sache: ich hatte noch nirgendwo so ein schlechtes Orangensaft beim Frühstück getrunken. Auch in billigen Hotels. Es ist mir unverständlich, dass man in einem solchen Hotel auf sowas sparen will.
Lưu trú 3 đêm vào Tháng 2, 2024
Reservations and Sales Executive trả lời vào 26/02/2024
Dear Robert Sonnensberger,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

William

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed in Jr Suite. Lots of room and space. Very stylish and fitting ambiance for Prague Centre. Very quiet at night. Great location for seeing the sites. Practically all the major sites are within easy walking distance. The staff was extremely friendly.
Lưu trú 2 đêm vào Tháng 2, 2024
Reservations and Sales Executive trả lời vào 20/02/2024
Dear William Wells,Thank you for your feedback.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Eleonora

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
perfect like always
Reservations and Sales Executive trả lời vào 19/02/2024
Dear Eleonora Royzengurt,Thank you for your feedback.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 - Xuất sắc

Cindy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Reservations and Sales Executive trả lời vào 20/03/2024
Dear Cindy Plaia-Meaux,Thank you very much for your feedback.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

4/10 - Kém

james

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Nice hotel but shady business practice
Hotel is perfect. Unfortunately, check in not so much. I booked on hotels.com for 2 people and somehow it did not show in the system on arrival. Hotel proceeded to charge an significant amount to allow my wife to stay in the room with me.
Lưu trú 2 đêm vào Tháng 2, 2024
Reservations and Sales Executive trả lời vào 18/02/2024
Dear James Riddle,Thank you for your feedback.Unfortunately, we received your reservation only for 1 person. From this reason, we had to charge a fee for second person,Thank you for your understanding.We hope you have enjoyed your stay at least a little.Best Regards,Radek Solich

8/10 - Tốt

Hisham

Khách đi công tác
Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Location is the clue…
Old hotel, nice style, room cleaning should be quicker and better, very quite and great location
Lưu trú 4 đêm vào Tháng 2, 2024
Reservations and Sales Executive trả lời vào 16/02/2024
Dear Hisham Tinaoui,Thank you for your review.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

8/10 - Tốt

Eraj

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful Location but bed of bricks
Stayed at this hotel for 3 nights over a weekend. I stayed in an Iron Gate Suite which all in all was beautiful, roomy and felt really original. The room was beautifully decorated and alot of the original design and fixtures and fittings remained. The only two negative things were 1) TVs could be upgraded to allowed streaming to from mobile / tablet devices. Yes I wasnt in Prague to watch tv but at night i just fancied an hour of something to watch and the tv didnt have any English channels and it was too old to stream / screen mirror too. 2) secondly the mattress on the bed ... it was like it was made of bricks. I felt like the scene in Father Ted when he goes to jump into a nice comfy bed and instead of mattress its a pile of bricks. I ended up having to sleep on the duvet rather than under it to get any sort of comfort. The location and cleanliness of the hotel are its two biggest features in my eyes. Also dont go for the breakfast option. The buffet breakfast wasnt the best ive had in a 4/5 star hotel. In fact ive had better breakfasts in 3 star hotels. Save your money and eat out for breakfast at the many many close cafes and restaurants. They are extremely well priced and better. I suppose I should end in answering the all important question, would I stay again. Its a hard one for me as the location made the hotel really but I do like a good nights sleep and I didn't feel I got one here ... still ... i would stay again simply for location and character
Lưu trú 3 đêm vào Tháng 2, 2024
Reservations and Sales Executive trả lời vào 13/02/2024
Dear Eraj Amiraraghi,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.We apologize if the mattresses were not comfort for you.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Kym

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We loved this historic hotel. The location was amazing and we could walk to all the tourist sites to fill our weekend stay. It is very difficult to park. You need to drive into a no car zone so that was a little stressful. The staff was great and friendly. We were booked into a room different than what we had paid for but they were able to switch our rooms.
Lưu trú 2 đêm vào Tháng 12, 2023
Reservations and Sales Executive trả lời vào 12/02/2024
Dear Michael Jolley,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Yena

Lưu trú 2 đêm vào Tháng 2, 2024
Reservations and Sales Executive trả lời vào 13/02/2024
Dear Yena Choi,Thank you for your review.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect location
Lovely hotel in a great location. Staff were friendly and the rooms were great. Would definitely stay again!!
Lưu trú 7 đêm vào Tháng 1, 2024
Reservations and Sales Executive trả lời vào 02/02/2024
Dear Thomas Strapps,Thank you for your review.We are so glad that you were satisfied with our services.We are looking forward to your next stay at Iron Gate Hotel & Suites.Best Regards,Radek Solich

10/10 - Xuất sắc

ralph

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Wunderschön
Das Zimmer war wunderbar. Die Lage perfekt. Alles war äusserst gepflegt und makellos sauber. Frühstück war ok.
Lưu trú 3 đêm vào Tháng 1, 2024
Reservations and Sales Executive trả lời vào 31/01/2024
Dear Monika Dittadi,Thank you for your review.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Aviran

Lưu trú 1 đêm vào Tháng 1, 2024
Reservations and Sales Executive trả lời vào 23/01/2024
Dear Aviran Grunberg,Thank you for your review.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Aviran

Lưu trú 3 đêm vào Tháng 1, 2024
Reservations and Sales Executive trả lời vào 23/01/2024
Dear Aviran Grunberg,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Paul

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
From desk was welcoming VERY HELPFUL. Great meals at the restaurant.
Lưu trú 2 đêm vào Tháng 1, 2024
Reservations and Sales Executive trả lời vào 18/01/2024
Dear Paul Coran,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Ozan

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely Historic Hotel
Beautiful hotel in the heart of the Old Town. Loved my stay, staff were so friendly and helpful.
Lưu trú 1 đêm vào Tháng 1, 2024
Reservations and Sales Executive trả lời vào 14/01/2024
Dear Ozan Alkan,Thank you for your feedback.We are more than happy that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Fadi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was close to all old town venues. Great breakfast and restaurant
Lưu trú 4 đêm vào Tháng 1, 2024
Reservations and Sales Executive trả lời vào 12/01/2024
Dear Fadi Fawaz,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

JENNIFER MARGARITA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel bellísimo y lujoso con la mejor ubicación
Un hotel lujoso en la mejor ubicación a literal pasos del reloj astronómico y otras atracciones. La suite es hermosa nos quedamos en la suite Goliat y vale la pena totalmente de las mas bellas habitaciones que hemos estado en el mundo. El restaurante es fabuloso el mejor venado que he comido en mi vida por mucho. El servicio también excelente digno de un hotel de esta categoría. Solo el Valet parking es mucho muchisimo más caro de lo que anuncian pero vale la pena por la comodidad de no tener que preocuparse por estacionarse.
Lưu trú 1 đêm vào Tháng 1, 2024
Reservations and Sales Executive trả lời vào 10/01/2024
Dear Jennifer Margarita Muldowney Miranda,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

8/10 - Tốt

Joakim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023
Reservations and Sales Executive trả lời vào 08/01/2024
Dear Joakim Rolander,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

6/10 - Được

Michel

Lưu trú 3 đêm vào Tháng 1, 2024
Reservations and Sales Executive trả lời vào 08/01/2024
Dear Michel Ligterink,Thank you for your review.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Tolga

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 12, 2023
Reservations and Sales Executive trả lời vào 08/01/2024
Dear Tolga Beydes,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

8/10 - Tốt

Barbara

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Decent hotel in great location
Had a ground floor with little traffic to annoy and room darkening curtains for the door. There were no windows in room and A/C needed adjusting as heating was too hot. The lication is fabulous-could'nt ask for better. Walked everywhere. The included breakfast was fine; however you have to walk thru the kitchen to get there.
Lưu trú 2 đêm vào Tháng 12, 2023
Reservations and Sales Executive trả lời vào 31/01/2024
Dear Barbara Sannino,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Jane

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect
Perfect traditional hotel with luxury. So close to the square and the bridge . A perfect Christmas
Lưu trú 3 đêm vào Tháng 12, 2023
Reservations and Sales Executive trả lời vào 29/12/2023
Dear Jane Blundell,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Nancy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful historical hotel with spacious rooms, kind staff and amazing location!
Lưu trú 3 đêm vào Tháng 12, 2023
Reservations and Sales Executive trả lời vào 27/12/2023
Dear Ashley Stevens,Thank you for your review.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Hilary

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel. Clean and in a great location. The hotel's restaurant was amazing as well.
Lưu trú 3 đêm vào Tháng 12, 2023
Reservations and Sales Executive trả lời vào 25/12/2023
Dear Hilary Bawn,Thank you for your feedback.We are so glad that you were satisfied with our services.Thank you very much for your visit.Best Regards,Radek Solich

6/10 - Được

Karla

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
This is a beautiful hotel in a perfect location in Prague, easily within walking distance of most tourist areas. Hotel is spotless and the food is amazing. The hotel is 5* but I would rate the service at 3*, we asked for extra pillows when we arrived, and we were told they may not have any. We asked 3 more times and eventually got one more. All double beds have single duvets, which is quite strange. We asked for milk multiple times during our stay, this was presented as almost a hassle to get, and on our last night the front desk staff was just plain rude about it. Breakfast was included, but not in the restaurant, you are taken through the kitchen to a dark room, and although breakfast is served until 10am, they don’t replenish any food after 9am. Food in the restaurant was beautiful, but I would advise booking in advance of travel, as staff seemed annoyed that I had asked for a table any of the one nights of our stay.
Lưu trú 3 đêm vào Tháng 12, 2023
Reservations and Sales Executive trả lời vào 17/12/2023
Dear Karla Doherty,Thank you for your review.We feel sorry that your visit did not meet your expectations.We hope you have enjoyed your stay at least a little.Thank you for your visit.Best Regards,Radek Solich

10/10 - Xuất sắc

Rebecca Kate

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel
Lưu trú 3 đêm vào Tháng 12, 2023
Reservations and Sales Executive trả lời vào 14/12/2023
Dear Rebecca Kate Ivers,Thank you for your review.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich

8/10 - Tốt

Iain

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Second stay at this hotel; the suites are lovely, provided you are in a high up room away from the street and dining areas. The staff are great and very welcoming; breakfast is good and plentiful.
Lưu trú 3 đêm vào Tháng 11, 2023
Reservations and Sales Executive trả lời vào 05/12/2023
Dear Iain Barbour,Thank you for your feedback.We are more than happy that you have enjoyed your stay at Iron Gate Hotel & Suites.Thank you very much for your visit.Best Regards,Radek Solich