Khách sạn Prior Lake

"I got food poisoning from paying extra to put lobster in my mac & cheese. The lobster was bad and I got violently ill."

"The room clean, silent and was spacious. Bed very comfortable. Great downtown location"

"Clean and nice, friendly staff"

"The front desk staff was very friendly and helpful. Unfortunately, the room refrigerator did not work and we did not realize it until the next day so the takeout order (three meals) we purchased to take home had to be thrown away. "

"Excellent staff very polite and good service"

"The staff was helpful and friendly at check in. The hallways and rooms were clean. My daughter and I used the pool and hot tub and it was great! We didn't get up in time for the breakfast though. Great place to stay!"

"I booked a room at Sheraton Minneapolis Downtown Convention Center a month before my stay. I arrived at the Hotel to check in and the front desk staff got an Oh Crap look on their faces. After a few minutes of looking at theirs screens they told me my reservation was canceled and that they were overbooked. They told me I needed to call Expedia to get relocated. I asked why they canceled my room and they didn't notify me. They said Expedia canceled and I had to call them. I called Expedia and...

"Very clean and helpful. Breakfast as soon good. I stay here every time I have to fly somewhere."

"Great location. Nice, clean facility and helpful staff. Parking caused anxiety but do not be concerned. Not an issue at all. Huge affordable parking directly across street that is even connected by Skywalk. Highly recommend property. Fantastic location at reasonable prices."

"Some check-in woes, and very thin floors which made sleep difficult. Good for a basic airport stay."

"Terrible stay. 5:00 pm - checked in to room 1. AC did not work 5:45 pm - moved to room 2. Strong odor. Toilet flush did not work. 11:55 pm - suggested a alternate room 3. Did a walkthrough and toilet did not flush. 12:30 - moved to room 4. Realized AC not working. Room temperature was around 75 and did not go down. With all the luggages to pack and sleeping kids decided to stay. Was so warm kids was fuzzy and we did not sleep the whole night. Vacated the room around 8 am. Provided all this...

"Night Employee was rude made it seem like I was a bother to her, Breakfast was a joke Place looked like it maybe going through a remodel (i hope) door going into the bathroom was falling off lock on door to room barely worked had to go back to front desk 4 times cause keys wouldnt work. The lever to get out of on of the doors was broken and falling off hallway smelled of weed I wouldnt recommend staying there especially if you have kids"

"When we arrived they offered us some ice cold water and a smile! Wonderful breakfast! Biscuits, gravy, eggs and sausages!!"

"Breakfast tasted good, but the absence fresh fruit, toast and English muffins was disappointing."

"We stayed for an overnight on our way home from a trip, while wanting to stop at the MOA, and even though we didn't use the water park here it was still quiet and comfortable (we were on the 8th floor). The food options were nice but Dunkin Donuts was a letdown. There were no munchkins even though the hotel app said they would be available. Plus you have to use the app or the kiosk even though there is someone there at the counter. But the room was good, ac worked great, and there were plenty of...

"Awesome stay!!! Close to the UMN and downtown Minneapolis. Rooms were quiet, clean, and comfortable. Really great staff too. Had a nice hot breakfast at the hotel. We’ll be back. Thanks!"

"Nice location and overall experience. Clean rooms, quiet and good breakfast."

"Fantastic staff! I communicated with the hotel regarding the airport shuttle before my overseas flight departure. It isn't 24 hours, but I had the coordination within the drive time that ends at 11pm. My travel companion was much later, so at least I could tell her she would have to find other means. On arrival, I arranged for a late checkout, luggage storage, and for her to pick up a key at the desk when she got there. In trying to use the shower, I actually pulled the handle off to turn the...

"Kinda bummed that there were no microwaves in the rooms and that the swimming pool was permanently closed as it was shown in the pictures. But overall, good stay!"

"Clean room, very spacious. I got the Studio room and it’s was huge! Highly recommended this hotel. Very affordable and convenient right by mall of America. Downfall is just the parking lots…the parking lots was too far apart from going in and out to the room. And you have to pay for parking."