Khách sạn Proctor

"Even though the rooms seemingly were remodeled recently, it looks as if they do not do a very good job cleaning in between."

"We’ve stayed at this hotel several times, usually a great experience. Only issue we had this last time was we were given keys to the wrong room. Another couple walked in while we just got there. Not the end of the world but could’ve ended up being super awkward!"

"Windows are soundproof! Can't hear the freeway! Super clean. The only downside was that we got a room with a hot tub in it and it was loud, as we're the other rooms hot tubs in the rooms near us."

"The elevator was not in service. The TV fell off the wall but we were able to secure it from crashing to the ground."

"Room was ok for for stay but water was cold for the shower. Reported twice, but unfortunately no change in the water temperature. Breakfast room was busy & food items not replaced as required."

"Old and dingy"

"Unfortunately our room smelled bad when arrived. Smelled like toilet didn't work. Later in the night we smelled cigarette smoke and woke up to our room smelling like stale cigarettes. Did tell front desk staff and they mentioned talking to manager when they arrived. It is too bad that it was a nice hotel but the smells were horrible"

"Property was ok. Older, needs some update. If just needing a place to sleep for a night, this works. Staff were polite."

"DO NOT RECOMMEND COMING TO THIS HOTEL AT ALL CHECKED IN AND CHECKED THE HOTEL ROOM AND THE SHEETS WERE ALL DIRTY WITH WHITE STAINS AND MY ROOM HAD A Cockroach IN IT TOO AND WHEN I WENT TO COMPLAIN ABOUT IT WITH PHOTOS AND VIDEO Evidence THEY STARTED DENYNG IT THAT THEY CLEANED THE ROOM BUT ONCE WE GOT THERE THE DOOR WAS ALREADY OPENED FOR NO REASON WE CHECKED IN AND CHECKED OUT RIGHT AWAY AND THEY DID NOT WANT TO GIVE A REFUND AT ALL FOR THE ROOM PLEASE GO SOMEWHERE ELSE DONT WASTE YOUR TIME AND...

"Loved our stat"

"What a great location and service. The staff were great."

"Nice rooms, great breakfasts."

"It was clean. The shower was great. Location was near the mall."

"I don’t buy no towels"

"You need a code to enter this property and access your room. We booked through Expedia which stated that we would receive our code via email within 24 hrs of check-in. However, I checked my email several times with that time period and never received a code. Upon arrival at the property shortly after 4:00, a sign on the door also stated our code would be sent via email. We never received anything. Other guests arriving at the same time also had not received a code. Upon messaging the company...

"Excellent service"

"Has been the favorite place to stay in Canal park as per location and close by amenities. Brewery (Hoops) in the building is sadly out of business which was a draw for me. They will be missed. Internet not working in the building the night of arrival and or departure. Was on a business trip and could not complete my work. Staff could not resolve. Several laundry bags and roller beds left in the hallways to the rooms the night of arrival and still the next morning. Staff need to put things...

"Very friendly staff, clean, and a great breakfast!"

"Credit card was charged for another traveler's reservation (nobody I was traveling with). Check in staff seemed unsure of what they were doing. Still trying to get the charge corrected."