Search Hotels Near Promthep Cape, Rawai

"Awful "

"The room was excellent (we stayed in Family Room, Vhari wing) - clearly well thought out and stocked with towels, jandals, everything you need. Beach was beautiful. Water slides were great except they were often closed which other resorts don't do. Staff were lovely and helpful. Pools were way too hot. There was no need to heat them at all in that heat. It was like going into a spa. Also, they sweeten everything. Cocktails way too sweet. But overall, a great stay and would recommend. "

"The staff are very friendly and helpful. The pools are great for kids and very family friendly. Location is fairly close to the main street along the ocean where there's restaurants and massage parlors. Just about a 15 min walk. There's a 7/11 uphill the from the hotel that's about a 3 minute walk. The downside to the hotel is its level of cleanliness. My shower had mold and the couch had stains and hairs on it. My room had a foul odor of a wet towel and I believe it was coming from the ac unit. Additionally, the towels they provide you are pretty worn out and old so when you take a shower once or twice you'll walk around with funky smell when you sweat. I have to rate this stay a 4/10 with cleanliness being my biggest pet peeves."

"I recently stayed at a hotel in Phuket, and honestly, it was a pretty disappointing experience from start to finish. The photos online made it look modern and clean, but in reality, the place felt outdated and poorly maintained. The room had a musty smell as soon as I walked in, and the air conditioning barely worked, which made it really uncomfortable in the tropical heat. The room was full of bugs!!!!! The cleanliness was another major issue. The bedsheets didn’t feel fresh, and I even noticed stains on the towels. The bathroom was worse there was mold in the corners of the shower, and the water pressure was inconsistent. Definitely not what I expected for the price I paid. Service wasn’t great either. The staff seemed uninterested and slow to respond to requests. I had to call multiple times just to get basic things like extra towels, and even then, it took forever. There was no sense of hospitality, which is surprising for a place in a tourist hotspot like Phuket. Overall, I wouldn’t recommend staying here. There are definitely better options in Phuket for the same price or even less. Save yourself the hassle and look elsewhere."

"Great staff, huge rooms. Love it"

"Pros: great location, lovely pools, grounds like a small oasis . Room big - dated but clean . Nice size balcony. Nice atmosphere , friendly staff . Laundry on site which is a godsend - the lady in there is amazing . Clean towels and bedding in the room daily. Cons : As lovely as the grounds are the pool area could do with a jet wash (pool cleaned often I must add) The loungers, umbrellas , patio need attention . There seems to be one maintenance guy doing all and I don’t think there’s enough hours in the day to do all . Breakfast - just weird . Staff in there try but cups, Cuttlery , butter etc run out often . Breakfast is like a full Asian meal but you can get an egg/omelette. Again the floor and windows in the breakfast room could do with a good wash . Expedia needs to update the details of the hotel - there is no roof terrace or bar , the beach across the road is not for sunbathing - it’s where the long tail boats moar (still beautiful) There is no winery attached to the hotel for wine tasting ?? Strange thing to put as wine is very expensive there - 30% import tax. We were a family of 13 - even though there’s not a lot of loungers etc it’s no problem , people come and go , including us, throughout the day to go on trips - it literally is a hotel to meet ! The nearest beach with loungers etc is Nai harn beach - 200bht in a grab , which has beach bars (very nice it is too) Despite the few negatives , we would definetly stay at this hotel again . Its value for money"

"The hotel layout was odd and looked much better in photos. Rooms surround the pool (as you can see in pics), so unless the sun is directly overhead, you’re in shade most of the time. Something to keep in mind if you’re after proper sun. The biggest downside was the constant battle for sunbeds, which made it feel like a budget European hotel. There were chairs around the pool, but they weren’t really usable for relaxing. The beach is a 5–10 minute walk, but not great, so we only went a couple of times. It just wasnt nice and the sun beds were old and nasty. My main issue was how they handled our booking when our Dubai flight was cancelled due to the Iran conflict. Despite the situation being completely out of our control, they refused to accommodate us properly. They offered to change dates, but only by downgrading our room and charging us MORE. No flexibility, no effort to help. It came across as very money-driven and left a bad impression. We totally appreciate the need for refund policies. But I think to have asked for more money for a downgrade was insulting. We stayed there for the few nights we had left of our booking and left. We went to another hotel in Kamala and had an amazing time. Kamala was lovely. Shout out to Ayara Kamala where we stayed the rest of our trip. "

"Always loved this hotel every time we come to Phuket this is a must stay hotel for us will come here again and then again"

"The view was peaceful. The breakfast needs adding. The bathroom had a bad smell. The condition ijeneral is 3 stars not 4. "