6/10 - Được
Melissa
Đi theo nhóm, Khách đi công tác
07/02/2026
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The room was clean. We had stayed here 2 years prior and were told that there were upgrades in the interim. We did not see them if they were there. The room was comfortable and clean
Unfortunately, the air conditioning was not working the first night we were there. It is hot there with no air. At 7 am we alerted the front desk who told us the maintaince man would be in at 8 am. My displeasure comes more from my interaction with the manager rather than an appliance mishap. He basically told me it was out fault for not telling someone at 3 am. (this is a small hotel--only people there are 3 am are security and one front desk person) He claimed that they could ?? have fixed it. Or moved us to a different room. I replied that even under those circumstances , we would have been distubed. There was no mention of I am sorry or can we make it up to you. was disappointed at this response and it did ruin our first night. I have met the owner and he is a lovely gentleman. I think he should know that his staff needs better training on handling unfortunate situations.
Aside from that, Our only other issue was with the TV with routinely was not working. We did have maintenance come in and fix it several times.
Oh and a bathroom door lock needed to be adjusted to work properly but that was addressed quickly and fixed
Our first stay was great. After the second, not so sure I will be back.
Melissa
Lưu trú 7 đêm vào Tháng 1, 2026
