"I was disappointed to find out that I had booked an apartment in the “residence portion” instead of booking a room at the Hotel. It was a complete oversight on my part… so pay attention to what you’re booking!!! While the apartment was clean and had a great view, it was not what I was expecting when I booked. The staff tried to accommodate my offering a hotel room for one night, however it would have been quite inconvenient for me to move multiple times.
The staff at the front desk (Alicia and -Rhea and others) are beyond helpful. I made the mistake of not calling or emailing them in advance of the trip. For example I’m sure they would have suggested renting a car and/or let me knows that the only option is to take public transportation, eg crowded, hot ferries and buses or pay up $150 + for a taxi ONE WAY! This is a single most critical thing. I did not realize when booking this trip… Transportation is a mess.
The hotel had a DJ one night that we enjoyed very much along with the nice stuff at the pool bar.
Breakfast is served on the terrace with a nice view… and while there was quite a variety, it was my least favorite meal of the hotel.
The hotel itself is in a rather remote location (we didn’t want to be surrounded by tourists). So if you like that - I highly recommend Filario especially if you stay at the hotel. The beach access is very convenient and there is a beautiful pool although we didn’t use it. The views and quiet mornings of the lake are magical."