Villa tại Siena

"Keiner Vor-Ort gewesen. Es war kein Check In möglich trotz Buchungsbestätigung"

"The pictures on hotels.com did not match the reality, for example the inground pool was replaced with a pool that looked like a huge bathtop, blocking the beautiful view from the terrace. The house was poorly maintained and cleaned. There were spiderswebs in the corners, the joints in the shower were moldy and many of the lamps were missing a lamp shade. The towels and beddings were old and worn out. Also Christmas decoration was left behind. There were some severe safety issues with the...