10/10 Excellent
SEE YUEN
16 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEE YUEN
Stayed 1 night in Oct 2025
Hotel Sofia
2.5 star property
Choose dates to view prices
Photo gallery for Hotel Sofia
Located close to Zócalo de Puebla, Hotel Sofia provides free continental breakfast, a terrace and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
Reviews
8.28.2 out of 10
Very good
Popular amenities
- Breakfast included
- Parking included
- Free Wi-Fi
- Restaurant
- Business services
- Bar
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Double Room
Double Room
8.68.6 out of 10
Excellent
18 reviews
(18 reviews)
Highlights
Flat-screen TV
Private bathroom
Wardrobe
Desk
Daily housekeeping
In-room safe
- Sleeps 2
- 1 Queen Bed
View all photos for Room, 1 King Bed
Room, 1 King Bed
8.08.0 out of 10
Very good
7 reviews
(7 reviews)
Highlights
Flat-screen TV
Private bathroom
Wardrobe
Desk
Daily housekeeping
In-room safe
- Sleeps 3
- 1 King Bed
View all photos for Double Room
Double Room
8.88.8 out of 10
Excellent
16 reviews
(16 reviews)
Highlights
Flat-screen TV
Private bathroom
Wardrobe
Desk
Daily housekeeping
In-room safe
- Sleeps 4
- 2 Double Beds
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About the area
Located in Puebla, Hotel Sofia is in the historical district. Great Pyramid of Cholula and Rosario Chapel are local landmarks, and the area's natural beauty can be seen at La Malinche National Park and Parque Benito Juárez. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Visit our Puebla travel guide
3 Poniente no 319, Col Centro, Puebla, PUE, 72000
What's nearby
Zócalo de Puebla5 min walk - 0.5 km
Puebla Cathedral7 min walk - 0.6 km
Santo Domingo Church7 min walk - 0.6 km
Los Sapos Bazaar10 min walk - 0.9 km- Puebla Convention Center15 min walk - 1.3 km
Getting around
- Puebla–Cholula Tourist Train Terminal19 min walk
- Puebla, Puebla (PBC-Hermanos Serdan Intl.)43 min drive
Restaurants
- El Gato De Oro3 min walk
- Tacos Tony2 min walk
- Antojitos Tomy3 min walk
- Moyuelo3 min walk
- El Corona2 min walk
About this property
Hotel Sofia
Hotel near Zócalo de Puebla
You can look forward to free continental breakfast, a terrace and a coffee shop/cafe at Hotel Sofia. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
- Free self-parking
- Smoke-free property, a front desk safe and tour/ticket information
- Concierge services, luggage storage and a banquet hall
Room features
All guestrooms at Hotel Sofia have comforts such as free WiFi and safes.
Extra amenities include:
- Bathrooms with showers and free toiletries
- Daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free offsite parking within 100 metres
- Free self parking on site
- Limited on-site self parking
- Onsite parking options include a carport
Food and drink
- Free continental breakfast available daily 8:00 AM to 11:00 AM
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Snack bar/deli
Family friendly
- Laundry facilities
- Snack bar/deli
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Business centre
- Meeting rooms
Outdoors
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
More
- Banquet hall
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Free toiletries
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV
More
- Desk
- Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Sofia Puebla
Sofia Puebla
Hotel Sofia Hotel
Hotel Sofia Puebla
Hotel Sofia Hotel Puebla
Frequently asked questions
Is Hotel Sofia pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Sofia?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Sofia?
Check-in start time: 2:00 PM; check-in end time: 5:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel Sofia?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel Sofia located?
Located in Puebla Historic Center, this hotel is within a 5-minute walk of Zócalo de Puebla and Profetica. Palafoxiana Library and Rosario Chapel are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 19 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Sofia Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.2
Location
8.6
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 270 out of 569 reviews
10 - Excellent
270
Rating 8 - Good. 164 out of 569 reviews
8 - Good
164
Rating 6 - Okay. 74 out of 569 reviews
6 - Okay
74
Rating 4 - Poor. 32 out of 569 reviews
4 - Poor
32
Rating 2 - Terrible. 29 out of 569 reviews
2 - Terrible
29
Reviews
10/10 Excellent
ARNALDO
7 Oct 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Professional and courteous staff. The hotel needs an update but is comfortable and clean. Very safe and convenient to downtown area.
ARNALDO
Stayed 3 nights in Oct 2025
10/10 Excellent
John
2 Apr 2025
Liked: Cleanliness, property conditions & facilities, room comfort
The location is perfect. Well maintained. The free breakfast was nice but very small.
John
Stayed 1 night in Mar 2025
10/10 Excellent
Rena
11 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Close to center, very good for the price
Rena
Stayed 1 night in Oct 2024
4/10 Poor
Vanessa
28 Nov 2024
Liked: Cleanliness, staff & service, amenities
It’s an open concept hotel. You can look down the balcony to the reception area. My family and I didn’t sleep at all. The noise from the reception echoes to the rooms and the doors are glass. Not soundproof. It was a sleepless night.
Vanessa
Stayed 1 night in Nov 2024
8/10 Good
Emmanuel
12 Mar 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Appartment good but the issue was the air conditioner. I was not giving the remote i was giving the condition to drop my.ID before the remote is given to me .This was weired and strang to me .Even when i accepted that they take the copy of it they refused .I had tobstay in the room without using air conditioner which should be part of the payment i made as a right .I can only stay at the apartment if the air conditioner remote is giving to me before lodging .I mentioned my concern to the reception before checkong out the following day but every other thing is fine
Emmanuel
Stayed 1 night in Mar 2025
10/10 Excellent
Dante
28 Oct 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Dante
Stayed 1 night in Oct 2025
10/10 Excellent
Gerson
3 May 2025
Liked: Staff & service, amenities, property conditions & facilities
I would definitely stay again with you guys !
Gerson
Stayed 1 night in Apr 2025
10/10 Excellent
Arturo
13 Sep 2025
Excelente
Arturo
Stayed 1 night in Sep 2025
10/10 Excellent
Carlos
22 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities
Excelente trato
Carlos
Stayed 1 night in Jun 2025
10/10 Excellent
Luis Alberto
31 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!!
Luis Alberto
Stayed 1 night in May 2025
10/10 Excellent
Jesus Arturo
13 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Jesus Arturo
Stayed 2 nights in Mar 2025
8/10 Good
Jorge
23 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is near to the zocalo
Jorge
Stayed 2 nights in Aug 2024
10/10 Excellent
Raymundo
31 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Raymundo
Stayed 1 night in Jan 2025
10/10 Excellent
DAVID
12 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
DAVID
Stayed 1 night in Jan 2025
10/10 Excellent
Pilar
4 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Pilar
Stayed 1 night in Nov 2024
2/10 Terrible
Abner yair
17 Dec 2024
E
Abner yair
Stayed 1 night in Dec 2024
2/10 Terrible
Francisco
13 Jun 2025
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Although it has a great location it has been one of the worst experiences ever seen at a hotel. It was extremely hot with no air conditioning and on top of that the beds were extremely hard and very uncomfortable to sleep on. The breakfast was only a piece of bread and coffee. I really expected more based on what they offered me on the pictures at first.
Francisco
Stayed 3 nights in Jun 2025
6/10 Okay
David
27 Aug 2025
Sunday Aug 24th: I went back to the hotel at 1am. The door was locked. There was an employee knocking on the door. He said his coworker was inside but was sleeping. It was very frustrating. Eventually the sleepy employee (He said his name was Gabriel) opened the door and went back to sleep on the sofa in the little lobby area. I wasn't going to write this but since I received this email....Everything else is reasonable considering the price.
David
Stayed 1 night in Aug 2025
10/10 Excellent
Jesus Uriel
28 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Yes.
Jesus Uriel
Stayed 1 night in Aug 2024
6/10 Okay
Lupita
5 Dec 2024
Disliked: Staff & service
.
Lupita
Stayed 2 nights in Nov 2024
8/10 Good
Felipe
20 Nov 2024
Liked: Cleanliness, property conditions & facilities
the lady in the front desk was rude and not friendly or even helpful.
Felipe
Stayed 1 night in Nov 2024
6/10 Okay
Steven
4 Jan 2025
Liked: Cleanliness, property conditions & facilities
So so
A bed two end tables and a closet dresser in room. There was a safe in the room with no instructions. Parking was 3 blocks away. Room was quite warm for me to sleep and fan did not help.
Steven
Stayed 2 nights in Dec 2024
2/10 Terrible
Abraham
18 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a three day stay on the second day, my friend got bitten by bed bugs.
call Expedia for help never could get in touch, the hotel moved me to a room with one bed instead of two , that I had booked from the beginning , so I was forced to sleep with my companion in a very small bed
Abraham
Stayed 3 nights in Nov 2024
4/10 Poor
Frida
6 Mar 2026
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff was ok, but the service was terrible.
Frida
Stayed 2 nights in Feb 2026