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"Pool"

"La Valise Mazunte is, without question, a stunning property. The design, the views, and the overall atmosphere are exceptional, and the food was a true highlight—the chef is superb and delivers a memorable culinary experience. However, the service unfortunately falls short of what one would expect from a hotel with such potential. While the staff is genuinely kind and well-intentioned, the hotel feels understaffed and unable to deliver a luxury experience. There is no room service, no minibar in the rooms, and no poolside or beachside service, which makes the stay feel limited—especially given the remote location. I booked this stay to celebrate my partner’s birthday, and arranging something as simple as a special meal proved unnecessarily difficult. Communication before arrival was slow and required multiple follow-ups, even through Instagram, just to get a response via WhatsApp. During the stay, service remained inconsistent. The bartender was attentive, but overall service was slow, and staff seemed constrained in what they could offer. The wine selection is also very limited. The rooms are comfortable, but attention to detail could improve. For example, our room was supposed to include a video projector (the only one on the property), but it was unavailable due to repairs, which we were only informed about upon arrival. This is a hotel with incredible potential, but currently it feels like it delivers the bare minimum operationally."

"I will return as I found the accommodations delightful. Rustic in a good way. The walk to the beach is 5 minutes and places you in the center of Playa Zipolite. The main street with restaurants is also about a 5 minute walk. The owner and staff are very welcoming and helpful."

"Camino terrible no es seguro"

"Use the provided mosquito repellent. "

"Loved it hear! The staff were so friendly, the hotel was amazing, the room was large and comfortable, and the views were beautiful. "

"CHAMP location, staff and atmosphere! Mikey & Eddy indeed went out of their way to make sure our stay was an enjoyable one. "

"Beautiful grounds, clean spacious room with comfortable bed. Breakfast fresh and delicious. Property sits on the top of the hill, so to get to the beach you need to be able to go up and down unless using local taxi. Would stay again."

"Good basic local hotel in a magical location - please know this is a good Mexican hotel, not Canadian or American, so adjust your expectations. Incredible view but you’ll have to work for it, up a series of switchbacks on a very steep and winding cobblestone road. Down is harder to navigate but the heat gets you on the way up if you try to head back for a siesta or a bit of pool time. No food or drink available, which means you’ll have to plan well, as this hill is between you and all food and drink! You can take a taxi up from or down to town for 50-70pesos. Nice refreshing pool that we had to ourselves. Wonderfully gracious and helpful staff. "