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"Make sure you know how the Colombian pesos work because you will get over charged! This is a good basic hotel to stay at. But I won’t return."

"The best of the best."

"Great breakfast "

"Great hotel"

"I’ve stayed many times and Inreturn because the staff goes above and beyond. The employees work damn hard, so just be cool and be down to earth and be generous. Don’t be a greedy gringo or a cudo Colombian. Be thankful for what you have and if you tip each employee who goes above and beyond to assist you, you’ll realize that any generosity is appreciated, especially in a country with such small middle class and large wealth gap. Just be a good person and tip $10-$50 pesos at least once during your stay to each employee assisting you and you’ll be surprised how much more you’ll enjoy your stay at the NH. I’ve stayed at all the 5 stars in BAQ and the service iat the NH is among the best. Make sure you take care of the receptionists since they rarely receive tips, and just be friendly. "

"We enjoyed our stay at Portobello. The room and common areas were beautiful and well-kept. I would definitely stay there again. My only criticism was that the water was not working when I tried to use it in the early part of morning (around 2am), but was working fine other than that. "