Marco Polo Hotel Group, Bối Áo, Tân Giới

"When we checked in, our room wasn't ready, even though it was already past the 3:00 PM check-in time. We were told it was still being cleaned. I asked if they could give us an estimated time so we could make other plans instead of waiting in the lobby. The receptionist said they didn't know. I then asked to speak with a manager because it was already past the official check-in time, and no one could provide any useful information beyond telling us to wait. All we needed was a rough time...

"I liked how housekeeping was on point everyday, the staff tried to help us out with our requests about details. What i didnt like was the tv and how i was unable to stream from my phone/device to the tv as the channels provided were bad as half of them were just news channels. Had youtube and netflix button, but none of them were avaliable"

"The place is clean and staff are helpful"

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