Find hotels in Punta Arenas from 1.654.100 ₫

"We had an issue with the brakes on one of the beds. Jessica came to the room to fix the issue but was unable to correct it. So Cristian offered us to move to another room with a nice view. Excellent customer service from everyone. The restaurant team is also very good and attentive to your needs. "

"Very clean and staff was great. "

"Everything was spotless! Sarah was an excellent host! She not only takes care of the room but make sure you enjoy around the area with practical information from where to eat to where to go for tours! The place is quiet and conveniently close to major places within walking distance. I will love to comeback! "

"Amazing hotel! Very clean, spacious rooms and everything feels well maintained. The lobby is beautiful, and the bar is excellent—great place to relax. Breakfast was delicious with a very good selection. What really stands out is the friendly atmosphere and helpful staff. Highly recommend—definitely would stay here again!"

"Would have been great if the staff was more proficient in English. The property was a bit dated, but a great value for money. They staff were very helpful and friendly once on-site, but did not return e-mails prior to arrival. Breakfast was generous and delicious. Overall a great stay! "

"We love the breakfast provided plenty option and there is hot water and water all day long. And the staff is very helpful and nice. "

"Everything was excellent, the staff is above and beyond the expectation, very helpful and attentive. Every morning since I had early excursion they prepared a very nice bfast goodies bag for me. On my check out day the staff was helping me to arrange taxi to pick me up at 2 am to the airport and making sure the taxi comes on time. Location is very good easy to go anywhere. The hotel is more like a house with many rooms so my room although is very small but clean and cozy. I will come back and recommend this accommodation place to anyone."

"Staff was so incredibly kind, went out of their way to make us a bagged breakfast the one day we were leaving very early. Definitely recommend!"

"String Odor/smell that they were trying mask with a deodorizer. Smell was of mold and sewage. Particularly around the elevator and to some extent on the floors. Staff was pleasant but not really helpful. Attached restaurant and bar staff were not interested in taking orders for food or drink. Do not count on a 6:30 am breakfast, coffee was there but not much else."