4/10 - Kém
David
Khách đi công tác
07/01/2026
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The whole experience was just not up to par.
When we( myself and my flight attendant )first arrived and stood in line for who knows how long, as we finally get to the check-in desk we were told we are at the wrong place for checking in cuz we are “VIP” status. (That only meant you were given a “golden” paper key and as I found out later they tried to sucker ya into attending a 90 min. sales pitch/session as to why you need to buy a time share with Hyatt.) After getting check in we walked back to check on the status of our luggage only to find out it would be about an hour or so for bell staff to deliver our bags to our rooms! We told them heck no and found our luggage among all the other bags, grabbed them and headed to our rooms.
The rooms were just so so as my room the a/c wasn’t working properly. Upon entering the room it was fridged cold which felt good at first but then went to turn the temp. up but nothing happened, so turned the a/c fan from MED. to LOW which I discovered later did NOT work and the unit stopped working all together. So either you were freezing or you got so warm you could sleep! First night was miserable, to say the least!
Maintenance was contacted but nothing was done as the control switches were unavailable so put up with the on/off of the ac.
Early morning around 4:50am that same very morning was woken up by a loud voice over the loudspeaker in the hall, informing everyone to immediately evacuate their rooms due to the building, being unsafe.
David
Lưu trú 7 đêm vào Tháng 12, 2025
