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Serena Village

3.0 star property
Family-friendly hotel connected to a shopping centre in Punta Cana with 10 outdoor swimming pools

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Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Private kitchen | Full-sized fridge, oven, cookware/dishes/utensils, freezer
1 bedroom, Tempur-Pedic beds, laptop workspace, WiFi
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | 1 bedroom, Tempur-Pedic beds, laptop workspace, WiFi
Serena Village offers a lively beach experience where visitors can grab drinks at the beach bar or relax on white sand. The property features basketball and volleyball courts for active guests, while eight outdoor pools provide plenty of space to cool off and unwind.

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Kitchen

Room options

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Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
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Showing 2 of 2 rooms

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Private kitchen | Full-sized fridge, oven, cookware/dishes/utensils, freezer

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Kitchen
  • 85 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 2 Single Beds, 2 Large Single Futons and 1 Double Sofa Bed

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Pool View

1 bedroom, Tempur-Pedic beds, laptop workspace, WiFi

Basic Apartment, 1 Bedroom, Kitchen, Pool View

Highlights

Balcony
Separate dining area
Private pool
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Smart TV
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Located on the boardwalk, Serena Village is in Verón neighbourhood and is connected to a shopping centre. Shoppers can visit Downtown Punta Cana, while everyone can enjoy the natural beauty of Bavaro Beach and Cabeza de Toro Beach. Juanillo Beach and Punta Cana Beach are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives.
Visit our Punta Cana travel guideOpens in a new window
Map
Carretera 106, Punta Cana, La Altagracia, 23000

What's nearby

  • Coco Bongo Punta Cana - 8 min drive - 6.2 km
  • Downtown Punta Cana - 8 min drive - 6.5 km
  • Cabeza de Toro Beach - 16 min drive - 11.8 km
  • Punta Cana Beach - 17 min drive - 14.8 km
  • Bavaro Beach - 19 min drive - 12.1 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 16 min drive

Restaurants

  • ‪Asadero Doña Pula - ‬4 min drive
  • ‪Cash & Carry - ‬18 min walk
  • ‪Panoche - ‬5 min drive
  • ‪Licormart Cash And Carry - ‬8 min drive
  • ‪Los Balazos - ‬17 min walk

About this property

Serena Village

Family-friendly hotel remodelled in 2019 and located near Downtown Punta Cana
Located close to Bavaro Beach and Cabeza de Toro Beach, Serena Village provides a beach bar, a free food/drink shopping service and a terrace. With a nearby private beach, sunloungers and a beach shuttle, this hotel is the perfect place to soak up some sun. Enjoy on-site activities, such as basketball and volleyball. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a firepit and a garden.
Other perks include:
  • 10 outdoor pools and a children's pool, along with free cabanas and sunloungers
  • Free self-parking
  • An outdoor tennis court, airport drop-off service (surcharge) and access to a nearby health club
  • Express check-out, wedding services and beach umbrellas
Room features
All guest rooms at Serena Village have comforts, such as private pools and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate dining areas.
More conveniences in all rooms include:
  • Showers and toilet paper
  • 32-inch Smart TVs with digital channels
  • Balconies, separate dining areas and kitchens

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transport

  • Airport drop-off shuttle (surcharge) from 3 PM to 7 PM on request
  • Area shuttle (surcharge) up to 10 kilometres
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A beach bar
  • Private picnics

Things to do

  • 10 outdoor pools
  • Basketball
  • Children's pool
  • Evening entertainment
  • Outdoor tennis court
  • Playground
  • Volleyball

Family friendly

  • 10 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room washing machine/dryer
  • Living room
  • Playground
  • Private pool
  • Separate in-room dining area
  • Trampoline

Conveniences

  • Grocery/convenience store

Guest services

  • Free grocery shopping service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 32 buildings
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Outdoor shower
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Private pool

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Laptop workspace
  • Living room
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 9 kg per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • A damage deposit of USD 100 will be collected before check-in.
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 10 per day (rates may vary)
  • Fee for in-room wired Internet: USD 10 per day (rates may vary)
  • Airport shuttle fee: USD 25 per room
  • Airport shuttle fee per child: USD 25 (up to 17 years old)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: USD 50 (subject to availability)
  • Electricity fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges consumption-based electricity fees.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Serena Village Apartment Punta Cana
Serena Village Apartment
Serena Village Punta Cana
Serena Village Hotel
Serena Village Punta Cana
Serena Village Hotel Punta Cana

Frequently asked questions

Does Serena Village have a pool?

Yes, this property has 10 outdoor pools and a children's pool. Pool access is from 9:00 AM to 8:00 PM.

Is Serena Village pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 9 kg per pet.

How much is parking at Serena Village?

Self-parking is free at this property.

What time is check-in at Serena Village?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Early check-in is available for a fee of USD 50 (subject to availability). Late check-in is available from 7:00 PM to 10:00 PM for a fee of USD 50.

What time is check-out at Serena Village?

Checkout is at 11 AM. Late checkout is available for USD 50 (subject to availability).

Does Serena Village provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 3 PM-7 PM on request. A fee of USD 25 per room applies.

Where is Serena Village located?

Located on the boardwalk, this family-friendly hotel is within 9 mi (15 km) of Downtown Punta Cana, Bavaro Beach and Cabeza de Toro Beach. Juanillo Beach and Punta Cana Beach are also within 12 mi (20 km).

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