Skip to Main Content.
List your propertySupportTrips
Member discount illustration
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

The St Regis Cap Cana Resort

5.0 star property
Beachfront resort with 7 restaurants and 4 outdoor pools

Choose dates to view prices

Located close to Punta Espada Golf Course and Juanillo Beach, The St Regis Cap Cana Resort provides a golf course, a beach bar and a poolside bar. Get out on the links at this resort and enjoy amenities such as a driving range, golf lessons and a golf clubhouse. Indulge in hydrotherapy, a massage and a body treatment at The St. Regis Spa, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour gym; The St Regis Cap Cana Resort also has a rooftop terrace, shopping on-site and a coffee shop/cafe. In addition to a playground and a hair salon, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • On private beach
  • Gym
The current price is 11.021.795 ₫
14.107.897 ₫ total
includes taxes & fees
11 Nov - 12 Nov

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Grand Room, 2 Queen Beds, Balcony, Ocean View

Grand Room, 2 Queen Beds, Balcony, Ocean View | Frette Italian sheets, premium bedding, minibar, free WiFi

Grand Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Frette Italian bed sheets
Premium bedding
Private bathroom
Separate bath and shower
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Balcony, Ocean View

Frette Italian sheets, premium bedding, minibar, free WiFi

Grand Room, 1 King Bed, Balcony, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Frette Italian bed sheets
Premium bedding
Private bathroom
Separate bath and shower
  • 52 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Poolside

Frette Italian sheets, premium bedding, minibar, free WiFi

Deluxe Room, 2 Queen Beds, Balcony, Poolside

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Frette Italian bed sheets
Premium bedding
Private bathroom
Separate bath and shower
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Frette Italian sheets, premium bedding, minibar, free WiFi

Deluxe Room, 1 King Bed, Balcony, Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Frette Italian bed sheets
Premium bedding
Private bathroom
Separate bath and shower
  • 52 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Poolside

Deluxe Room, 1 King Bed, Balcony, Poolside | Frette Italian sheets, premium bedding, minibar, free WiFi

Deluxe Room, 1 King Bed, Balcony, Poolside

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Frette Italian bed sheets
Premium bedding
Private bathroom
Separate bath and shower
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Partial Ocean View

Deluxe Room, 2 Queen Beds, Balcony, Partial Ocean View | Frette Italian sheets, premium bedding, minibar, free WiFi

Deluxe Room, 2 Queen Beds, Balcony, Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Frette Italian bed sheets
Premium bedding
Private bathroom
Separate bath and shower
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool Access

Room, 2 Queen Beds, Pool Access | Frette Italian sheets, premium bedding, minibar, free WiFi

Room, 2 Queen Beds, Pool Access

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Smart TV
Frette Italian bed sheets
Premium bedding
Private bathroom
Separate bath and shower
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access | Frette Italian sheets, premium bedding, minibar, free WiFi

Room, 1 King Bed, Pool Access

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Smart TV
Frette Italian bed sheets
Premium bedding
Private bathroom
Separate bath and shower
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Balcony

Luxury Suite, 1 Bedroom, Balcony | Living room | 50-inch Smart TV with cable channels

Luxury Suite, 1 Bedroom, Balcony

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony (View)

Frette Italian sheets, premium bedding, minibar, free WiFi

Superior Room, 1 King Bed, Balcony (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Frette Italian bed sheets
Premium bedding
Private bathroom
Separate bath and shower
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom, Pool Access

Luxury Suite, 1 Bedroom, Pool Access | Frette Italian sheets, premium bedding, minibar, free WiFi

Luxury Suite, 1 Bedroom, Pool Access

Highlights

Furnished patio
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • 121 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony (View)

Frette Italian sheets, premium bedding, minibar, free WiFi

Superior Room, 2 Queen Beds, Balcony (View)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Smart TV
Frette Italian bed sheets
Premium bedding
Private bathroom
Separate bath and shower
  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Terrace, Ocean View

Suite, 1 Bedroom, Terrace, Ocean View | Living room | 50-inch Smart TV with cable channels

Suite, 1 Bedroom, Terrace, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, free WiFi

Suite, 1 Bedroom

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 105 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, free WiFi

Suite, 1 Bedroom

Highlights

Furnished patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 160 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Frette Italian sheets, premium bedding, minibar, free WiFi

Signature Suite, 1 Bedroom, Non Smoking, Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Smart TV
Premium bedding
  • 111 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Frette Italian sheets, premium bedding, minibar, free WiFi

Suite, 1 Bedroom, Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Frette Italian bed sheets
  • 105 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Ocean View

Presidential Suite, 2 Bedrooms, Ocean View | Frette Italian sheets, premium bedding, minibar, free WiFi

Presidential Suite, 2 Bedrooms, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 438 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

View all photos for Royal Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Royal Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Frette Italian sheets, premium bedding, minibar, free WiFi

Royal Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Smart TV
Premium bedding
  • 314 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Outdoor banquet area

Secrets La Romana Resort & Spa - Adults Only - All Inclusive

San Rafael del Yuma
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
9.0 out of 10, Wonderful, 700 reviews
The price is 10.416.780 ₫
10.416.780 ₫ total
includes taxes & fees
6 Nov - 7 Nov
Secrets La Romana Resort & Spa - Adults Only - All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Punta Espada, Punta Cana, La Altagracia, 23000

What's nearby

  • Punta Espada Golf Course - 1 min walk - 0.0 km
  • Caleton Beach Club - 16 min walk - 1.4 km
  • Los Establos Cap Cana - 8 min drive - 3.9 km
  • Juanillo Beach - 8 min drive - 5.7 km
  • Scape Park - 10 min drive - 4.7 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 21 min drive

Restaurants

  • ‪Coco Cafe - ‬9 min drive
  • ‪The Chinola - ‬9 min drive
  • ‪The Blind Butcher - ‬9 min drive
  • ‪Navigator - ‬9 min drive
  • ‪Juanillo Grill & Beach Bar - ‬8 min drive

About this property

The St Regis Cap Cana Resort

Luxury resort near Punta Espada Golf Course
Located close to Juanillo Beach and Los Establos Cap Cana, The St Regis Cap Cana Resort provides a golf course, a beach bar and a poolside bar. Get out on the links at this resort and enjoy amenities such as a driving range, golf lessons and a golf clubhouse. Treat yourself to hydrotherapy, a massage or a body treatment at The St. Regis Spa, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Yoga classes and fitness classes are offered at the 24-hour gym; The St Regis Cap Cana Resort also has a rooftop terrace, shopping on-site and a coffee shop/cafe. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a playground and a hair salon.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), tour/ticket information and wedding services
  • Coffee/tea in reception, multilingual staff and luggage storage
Room features
All 200 rooms feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and bathrobes.
Extra conveniences in all rooms include:
  • Separate baths/showers, hairdryers and shampoo
  • 50-inch Smart TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Similar properties

Exterior

Dreams Cap Cana Resort & Spa - All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
8.6 out of 10, Excellent, 287 reviews
The price is 13.248.698 ₫
13.248.698 ₫ total
includes taxes & fees
6 Nov - 7 Nov
Dreams Cap Cana Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: DOP 630 to 2,016 for adults and DOP 630 to 882 for children
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Playground
  • Pro golf shop
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • No lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Built in 2025
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Frette Italian sheets

Bathroom

  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of DOP 250 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately DOP 630 to 2016 for adults and DOP 630 to 882 for children
  • Pet fee: DOP 250 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The St Regis Cap Cana
The St Regis Cap Cana Resort Resort
The St Regis Cap Cana Resort Punta Cana
The St Regis Cap Cana Resort Resort Punta Cana

Frequently asked questions

Does The St Regis Cap Cana Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at The St Regis Cap Cana Resort?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at The St Regis Cap Cana Resort on 11 Nov 2025 start from 11.021.795 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St Regis Cap Cana Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of DOP 250 per pet, per stay. Service animals are exempt from fees.

How much is parking at The St Regis Cap Cana Resort?

Self-parking is free at this property.

What time is check-in at The St Regis Cap Cana Resort?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The St Regis Cap Cana Resort?

Checkout is at 11:00 AM.

Where is The St Regis Cap Cana Resort located?

Nestled on the beach, this Punta Cana resort is within 3 mi (5 km) of Punta Espada Golf Course, Hoyo Azul and Los Establos Cap Cana. Scape Park and Juanillo Beach are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The St Regis Cap Cana Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 20 out of 35 reviews
Rating 8 - Good. 5 out of 35 reviews
Rating 6 - Okay. 5 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most amazing and memorable hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, ambience and staff. Unfortunately "sargazo" made the beach not available. Hope that can be managed going forward as this is a great hotel
Stayed 5 nights in Aug 2025

10/10 Excellent

sanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very knowledgeable, they were very nice and friendly
Stayed 5 nights in Jun 2025

10/10 Excellent

McAllister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Resort

We celebrated our 18th Wedding anniversary, this place is the best resort in the Caribbean to-date and I’m from Turks and Caicos Islands. No complaints!
Stayed 4 nights in Jul 2025

10/10 Excellent

zoila A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amazing !! Im highly recommend. We went twice a Nina restaurant the food so so good👏👏
Stayed 3 nights in Jun 2025

10/10 Excellent

janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.
Stayed 5 nights in Jul 2025

6/10 Okay

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The staff requires enhanced training in quality customer service and retention strategies, emphasizing immediate resolution of issues rather than just apologies. The shower hose was installed incorrectly, rendering it non-functional, and there’s no towel hook outside the shower. Several electrical outlets are not working. Gardeners should operate earlier to avoid disturbing guests on their balconies. To improve efficiency and reduce errors due to language barriers, the hotel should implement an in-room dining app on iPads instead of relying on WhatsApp for orders. Restaurant staff must promptly clean spills and pay closer attention to details, rather than repeatedly ignoring them. The hotel is breathtaking, but it must employ competent, capable staff. The Dominican Republic’s reputation for subpar customer service and quality demands that business owners prioritize excellence to protect their brand. Skimping on this is unacceptable for a property of this caliber. While there are additional concerns, I’ll stop here. Acknowledging the hotel’s recent opening, there’s still significant room for improvement.
Picture stepping out of the shower, slipping into your robe, and heading to the balcony for morning coffee, only to find gardeners working at 9 a.m. Shouldn’t this be scheduled much earlier?
Too many staff members were idly standing around, gazing upward, instead of cleaning. It’s glaringly obvious—how can they repeatedly ignore this food on the floor for almost an hour?
The food quality does not justify its price. In-room dining often arrived overcooked or cold. The hotel must invest in better-trained chefs and avoid cutting corners.
The shower hose was incorrectly installed, making it unusable. Look how high it’s installed!
Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay.
Stayed 4 nights in Oct 2025

2/10 Terrible

Juan Pablo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
St Regis Cap Cana Hola estuvimos hospedados en el hotel st Regis Cap Cana 3 noches y 4 días. Escogimos el hotel por que anteriormente en otras ciudades nos quedamos en st Regis y esperamos garantía en calidad. La verdad que el hotel tiene muchas fallas, si bien es un hotel nuevo de pocos meses de inaugurado, el servicio deja mucho que desear y voy a enlistar los temas: La habitación tiene una filtración de la regadera hacia el área del wc, te bañas y después vas al wc y empapado casi me caigo y me resbalo con el mármol. La regadera tiene un detalle de luces que prende y apaga como si fuera un corto; en la habitación el aire acondicionado no enfriaba correctamente en la noche nos destapábamos por qué había calor. Desde que llegamos al hotel nunca nos cambiaron las toallas de la alberca ( nuestra suite, porque hago mención no era una habitación sencilla, era suite con acceso a piscina desde la habitación con sala y comedor) las toallas que teníamos afuera nunca las cambiaron ni arreglaron. Asimismo cuando llegamos nos dejaron de cortesía una charola de frutas que tampoco se llevaron nunca o cambiaron dejándonos ahí la fruta podrida y con moho. Fuimos a la alberca del complejo también por su cercanía al restaurante de la alberca y te dan un botón para llamar al mesero y por más que lo tocamos jamás apareció tuvimos que ir directo al restaurante a pedir la bebida. Fuimos al bar del hotel, la hostess no fue amable, no nos dirigió a donde sentarnos más bien como que no trabaj
Stayed 3 nights in Sep 2025

8/10 Good

Maria

Liked: Amenities, property conditions & facilities
Gorgeous hotel (specially bar and Amber room), unfortunately not ready to open yet. Personal at reception, cleaning service, breakfast and butler service is not properly train. First and last day there was no water at the room (I have to shower with bottle water) after it came back, it was brown in color. They are not the ones to blame for the sargassum, but the beach was impossible to get in due to this issue, as well as the unberable smell... it SHOULD be at least mention the days prior to our arrival or give something complementary to the guest to do at the hotel. Hope they can solve all of these.
Stayed 3 nights in Sep 2025

10/10 Excellent

LINDA ILIANA BELTRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay poca variedad de restaurantes y platillos y con horarios restringidos
Stayed 7 nights in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, 6 stars, luxury hotel
Stayed 2 nights in Aug 2025

6/10 Okay

Abdo

Liked: Cleanliness, property conditions & facilities
Buena
Stayed 5 nights in Jul 2025

6/10 Okay

Abdo

Liked: Cleanliness, property conditions & facilities
Buena
Stayed 5 nights in Jul 2025

6/10 Okay

Abdo

Liked: Cleanliness, property conditions & facilities
Buena
Stayed 5 nights in Jul 2025

6/10 Okay

Abdo

Liked: Cleanliness, property conditions & facilities
El servicio al principio no fue bueno pero luego me compensaron
Stayed 5 nights in Jul 2025

4/10 Poor

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel. But no beach… no place to even walk by it. Sargazo was horrible. I got stolen in my room…
Stayed 10 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Aug 2025

10/10 Excellent

RADHAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time. Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and
Stayed 7 nights in Jul 2025

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho salgazo en la playa, pero el hotel esta genial Me gusta muchisimo
Stayed 1 night in Jul 2025

8/10 Good

zoila A

Liked: Cleanliness, staff & service, property conditions & facilities
Ion
Stayed 4 nights in Jun 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requiere un servicio de restaurant más amplio es limitado
Stayed 4 nights in Jun 2025

4/10 Poor

Harrison

Propiedad excelente pero el personal totalmente desorientados el spa no contestan el teléfono. La recepción no contestan. A la 1am se activó las alarmas de incendio más de 10 min sonando nadie las apagó y continuaron sonando varias veces en la noche un caos total. Envíen personal diestro por que pal de meses así y nadie va querer venir muy lamentable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Hotel maravilloso, nuevo y fantástico el personal del hotel muy atentos, los restaurantes son de excelente calidad especialmente Ninas por otro lado aparte de todo lo bueno me parece un poco costoso y recomendaría al hotel incluir el desayuno en el costo de la habitación. Tiemblen un bar de fumadores excelente y con excelente atención quiero felicitar a todo el personal de este bar, deivi Jenny María Samuel Kordy milsiades y raulin felicidades por excelente servicio. Volvería ir sin duda y otra cosa el Gym es espectacular
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow. They are still working on their processes but apart from that I highly recommend.
Stayed 1 night in May 2025