10/10 - Xuất sắc
Valerii
Đi cùng bạn đồng hành
08/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is absolutely amazing with the Be House hotel. The main choice of ours when visiting Punta. Stayed many times and keep coming.
There is only one thing I wanted to point out to the hotel staff. I usually tend not to write such things in the reviews, and I won’t take a star away, but I really urge the staff to look unto the following.
Twice already we encountered older lady who comes to visit the spa area. I am not sure if she is a tenant or somehow related to the property itself. But she does come often. Each time she was coming to the pool only to chat or record audio messages really loud acting rude to the others, not caring about people around enjoying the serene and tranquility of the amazing atmosphere of the spa. I could tell that the other tenants were truly uncomfortable about her behaviour. I wouldn’t emphasize on that if it happened once. But since we encountered her three times throughout the year makes me think she is doing that commonly. Loud, swearing “puta madre”, screaming even. Somehow I felt like she was not sane. It would be good for staff to make a note about this to her. Or at least to put a sign in spa which would moderate this. Pretty sure they understand who I am speaking about.
Otherwise the hotel is truly amazing. Will keep coming again.
Valerii
Lưu trú 1 đêm vào Tháng 4, 2024