Ryokan in Puntarenas Province

"Bellísimo hotel, nuevo, seguro, staff atento, servicial, bien ubicado cerca del centro, habitaciones confortables, piscina fabulosa, vuen restaurante, desayuno delicioso y excelente Happy hour. Cuando termine las renovaciones esperamos que en un futuro puedan tener parqueo privado, ascensor, nevera y máquina de hielo. Definitivamente vuelvo y recomiendo altamente."

"We had an amazing stay at The Falls Resort in Manuel Antonio .The premises were extremely clean, beautiful, and surrounded by a very natural atmosphere that made the experience feel peaceful and relaxing. Housekeeping was perfect and kept everything spotless throughout our stay. The food was also a highlight—breakfast, lunch, and dinner were all incredibly delicious with great variety and quality. The location was ideal as well, close to nearby beaches and convenient for getting around. Overall, we had a wonderful time and would highly recommend this hotel to anyone visiting Costa Rica!"

"Our five-night stay at Shana was an absolute disaster, and I would never return under any circumstances. After staying at a wonderful hotel in La Fortuna, we ended up here. The level of filth at this hotel is shocking. The restaurant is downright disgusting and has dirty bathrooms, a grimy, dingy kitchen, and bugs crawling over roughly 25% of the tables. We tried eating there three times (against our better judgment), and twice had to get up and move because of the infestation. To make matters worse, I got food poisoning from the restaurant, which left me violently ill all night and ruined an entire day of my vacation. After talking with other guests, it became clear this wasn’t an isolated incident, another woman also got food poisoning, and one couple flat out warned us to avoid eating there altogether. The room wasn’t any better. Bugs were constantly getting in, and it took days to figure out why. We eventually discovered about a one inch gap between the wall and the air conditioning unit, which led to a massive hole in the wall, something that never should have been overlooked. On our final night, we found a cockroach crawling on the wall which I had to kill (I have pictures). Completely revolting. This place is dirty, poorly maintained, and clearly doesn’t care about basic hygiene or guest safety. I booked this stay based on recommendations through Expedia, and after this experience, I feel completely misled and no longer trust their recommendations going forward."

"The room was implacable and all staff have been extremely friendly, polite and very attentive. The food was varied and very nice every day. Good list of cocktails and the bar staff would also happily give you something that is not on the list or make all the twists you asked for, and they would remember you even though the resort was very busy. Didn’t use the parking so cannot comment on that. We had a perfect 8 night stay and would very happily return to the resort. "

"This was a fantastic experience as a first time traveler! All of the staff were extremely helpful!! In particular, Jocelyn helped get us book a taxi at 6h50 in the morning! And they all provided excellent tips for what to do in Monteverde. And the kitchen staff were so kind, and they are great cooks, breakfeast was incredible. The view from our room was one of the best part of our trips! I will definelty be coming back on my future trips to Monteverde."

"Muy linda vista"

"Staff and property was excellent, staff went above and beyond for the guests. Breakfast was delicious and the 2 for 1 cocktails at the bar were excellent "

"Muy lindo lugar"

"Great property with nice ambience and proximity to the national park and good food choices"