Nhà và căn hộ du lịch tại Rabanal

"I would like to personally thank the staff and everyone at Villas at Auxilio Mutuo for providing such an excellent experience during our stay. From the beginning to the end of our visit, the customer service was outstanding. Everyone we encountered was friendly, helpful, professional, and responsive whenever we needed assistance. One of the things that stood out to me the most was how safe and secure I felt during our stay. The property is connected to or located right alongside Auxilio Mutuo...

"Rating: ⭐☆☆☆☆ (1/5) - Absolute Nightmare! This was hands down the worst accommodation experience I’ve ever had. Communication is nonexistent. I contacted the host/management the day before arrival—no response. I messaged again the morning of—silence. I landed and was essentially stranded, finally receiving the check-in instructions hours after my flight landed. It only got worse once I actually got inside. There were zero towels provided. When I reached out to staff, it took them a ridiculous...

"El hotel está ubicado en un área muy accesible a los lugares de interés y de comida y bebidas. La housekeeping fue muy amable. La habitación estaba muy limpia pero las ventanas no cierran herméticamente por lo que se escucha el tráfico de la calle. Está bien para una noche."

"A very quiet, comfortable, and safe place with many nearby places to eat; communication with the owners was excellent."

"Todo muy limpio gracias valery"

"Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio"

"Property needs maintenance. There is a laundry mat across the street which was an absolute life savor. We decided to wash the sheets and quilt, looked like it was used and not changed from last guest. There is a lobby that is general use for the occupants but not inside the room as listed. It’s a one stop deal and it did its purpose overall. Bring your own everything as the toiletries are very limited. Last but not least it’s right next to a funeral home. Enjoy!"

"Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. "