2/10
Either the room itself or my pillow stank — all night. $50 amenities charge was withdrawn from my account 4 days after we left. Within that 4 days they would have known we used 1 bottle of water. Apparently that costs $50. We have stayed in Marriotts for 30 years and have never been charged for what we didn’t use. The cavalier business department person promised she would look into it and call me back. She didn’t. She said the $50 would be credited to my account in approximately 10 days. It’s my money and they will have the use of it until they condescend to return it. Delta gives Marriott a very bad name.
Wendy
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